Where can I pay medical insurance in Xishanqiao Street?

At the comprehensive service window of Xishanqiao Convenience Service Hall 106 in Yuhuatai District, Mr. Zhang, who has just completed the registration of residents' medical insurance, received such a "reminder" from the front desk staff.

"After finishing the business today, the staff took the initiative to ask me to evaluate her service satisfaction. Although it is a trivial matter, it obviously makes me feel that government services are becoming more and more transparent and standardized, and we attach great importance to the feelings of the managers. We welcome such a service! " Mr. Zhang, the clerk, said with a smile.

Xishanqiao Street Service Center for the People adheres to the standpoint of "people's satisfaction", continuously promotes the full coverage of "good and bad reviews" of government services, and realizes the "one-time evaluation" of enterprises' offline services. In the lobby, evaluators are placed in a prominent position in the window. Residents can evaluate the staff according to the actual situation, or through "My Nanjing" APP, SMS, service hotline and other channels. Really realize the full coverage of "online+offline" and "good bad reviews". At the same time, in accordance with the requirements of "complaints are handled immediately", in view of the unsatisfactory evaluation, practical rectification measures are immediately formulated, and the results are fed back to the parties in time to ensure that the demands are settled and everything is echoed. And set up a "can't do" reflection window in the hall. In view of the fact that the agent failed to handle the application materials after submitting them. The window takes targeted measures to solve individual problems and improve working methods. At the same time, according to the "high frequency problem", the possible causes of "impossible things" are summarized, and corresponding solutions are formulated, from "impossible things" to "successful things".

In the next step, Xishanqiao Street Service Center for the People will continue to carry out self-examination and self-correction, further improve the evaluation method and system function of "good and bad reviews", improve service quality and efficiency, and comprehensively improve people's satisfaction and sense of gain.