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Management of pet hospital
How do pet hospitals comply with the relevant laws and regulations of the industry? Facing the pet diagnosis and treatment market. Serve customers. Optimize and utilize internal resources scientifically and reasonably. Get the maximum investment benefit. This is the key to the scientific management of pet clinics according to law. So what is the content of pet hospital management? Generally speaking, it refers to the working procedures followed by pet hospitals in the management of medical service activities and operating benefits.
pet hospitals should be widely publicized after obtaining legal business status. So that local pet owners can know in time where XX pet hospital has been opened. Understand the diagnosis and treatment service scope, specialty, professional and technical personnel and equipment of pet hospital. Business hours, service items and other related information. The naming of pet hospitals should reflect the characteristics of being far-sighted, popular, easy to understand and in line with local customs. Its media advertising planning should follow the principles of originality and integrity. In a word, the establishment of a new pet hospital needs not only extensive publicity, but also awareness of protecting the property rights of enterprise names and trademarks.
establishing and perfecting the management rules and regulations of pet hospitals is not only the basis for pet hospitals to carry out normal diagnosis and treatment services. It is also the guarantee to realize the long-term development planning of enterprises. Rules and regulations are effective measures to create benefits through humanized management in enterprises. It is also the reward and punishment basis for measuring the performance of employees. Enterprise employees must abide by and implement it. In addition, sound management rules and regulations are also helpful to establish a corporate image of standardized management in the eyes of pet owners. The contents of rules and regulations generally include: service commitment system for employees in business premises; Attendance leave system for employees; Reward and punishment system for employees: related certificates, photos, fees, doctor qualification publicity, deer-making medical waste treatment, technical exchange training system for deer-making professionals, employee welfare system, critical illness monitoring system, reasonable suggestions, reward deer-making service consultation, first inquiry system, employee working procedures, etc. These rules and regulations should be in registration, consultation room, operating room, laboratory, treatment room and disinfection room. The pharmacy X-ray room and other related departments are clearly posted. The management rules and regulations of pet hospitals should not be cosmetic. It should be truly implemented in every specific work.
Pet medical service is a new industry, which is not only professional and technical. The scope of social services is wide, the level of cultural quality of clients is different, and the industry starts late and develops rapidly. More importantly, its service object, namely pets, has no language expression ability. How to satisfy the pet customers has put forward a new topic for the practitioners of pet diagnosis and treatment services. Therefore, licensed pet doctors should not only have some basic knowledge of professional veterinary medicine, but also have some clinical work experience. Only in this way can they make better use of modern instruments and equipment. Diagnose and treat diseases and shorten the course of treatment. Reduce the cost and win the praise of customers. Hospitals should formulate the daily management standards of licensed pet doctors. Including the filling of medical records. Laboratory sheets, prescriptions, proper treatment, scientific nursing advice, medical record filing, smiling service and language civilization. Have a reasonable work standard. Practitioners know what to do. To what extent it should be done.
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