An old man in Dalian was refused permission to take the subway. The old man scolded the staff for being unreasonable. What do you think of this?

Older people will encounter some practical difficulties when going out. As a staff member, you should patiently answer them, and at the same time, as a junior, you should also patiently explain them. In this incident, I think the old man said something right. He said that the staff pointed at the old man and said it was rude. Not all elderly people can use smartphones, and not all elderly people understand what a health code is. They just mechanically repeat their work and show the health code. I will also say this, but what can you really help the elderly solve? Problem? It shows that the work is not done well, the staff lacks patience and does not respect the elders.

It is normal behavior to require passengers to show their health code when entering and exiting the subway, but they should be patiently explained to the elderly

After seeing this video, I felt that the staff member might be too young. So she just repeats her work content mechanically? Please show your health code? The old man is old, hard of hearing, and doesn’t understand what a health code or a pass is. This is what stumps the old man. Dalian Metro staff should be criticized for their lack of patience in their work attitude. Who doesn’t have an elderly person at home? When you meet such an old man, they don't just want to make trouble with you unreasonably, but they ask you what is the health code and what should you do? You didn't explain it clearly to others, and you made the elderly people confused. It's good that you didn't have a heart attack at such an old age. Therefore, there is something wrong with the working attitude of the Dalian Metro staff. At the very least, they are not patient enough. Subway staff must work hard, but they can also be more humane

A Hefei netizen wrote in a comment that Hefei subway staff took the initiative to help the elderly when they found that they could not use the health code when taking the subway. Download the health code. We are also doing work. Why are the people in Hefei Metro so patient, but why are the staff in Dalian Metro so impatient? Seeing the old man anxious and leaving in a daze, I felt that everyone felt uncomfortable in their hearts. Why can't we be more humane when doing the same work? For elderly people, teach them patiently. If they don’t know how to do it, you can help them download it. The old people may be anxious to go out to do errands. Should we send the old people back to the community? You should also be reasonable when doing your work.

In this society, the old and the young are not a contradictory pair. If both parties can communicate and communicate, they can live in harmony. In this matter, the staff of Dalian Metro persisted in their work and carefully reviewed every passenger entering and exiting to eliminate potential risks of the epidemic. This is a good thing and shows that the work is serious, but the specific situation should be treated on a case-by-case basis, and the elderly should be treated patiently Some.