The employees and the leader replied that it was okay, why was the leader unhappy?

This is the art of speaking.

The superb art of speaking not only allows you to build good and harmonious interpersonal relationships in the workplace, but is also a success booster for your career!

So what exactly is the problem mentioned by the questioner? It actually makes the leader angry. This is mainly caused by the following factors. 1. Maybe the employees failed to understand the context in which the leader spoke.

This situation mostly happens to those newbies in the workplace. Because they have just entered the workplace and lack experience in interpersonal communication in the workplace, they are always accustomed to looking at workplace communication with the interpersonal communication thinking they had in school.

This can easily cause them to give such casual answers and fail to answer the points that the leader needs, thus preventing the leader from getting the results and answers he wants.

This will make the leader full of doubts, and he will always feel unsure about the work he has assigned. After all, his heart will be hung up by the employees, so this is what makes the leader the most angry.

Therefore, in interpersonal communication, we must pay attention to the language environment of expression, and we cannot always give a unified answer with "good"!

Not only does this kind of answer fail to get the leader what he wants, but it also irritates the leader and makes him feel disrespected, perfunctory and looked down upon by employees.

For example, it’s time to get off work soon. The leader: Xiao Wang will have an emergency meeting at 3 o’clock tomorrow afternoon. Please prepare the relevant materials for the meeting.

Xiao Wang: Okay.

With this bland reply, what message did you give the leader?

In fact, the leader does not want to hear that you accept this work task, but wants to hear the exact completion time of preparing materials for this emergency meeting, so that you can feel at ease and at ease. It is best to prepare it in advance. Give him/her so he can review and familiarize himself with relevant meeting materials.

So, as an employee, the best and most appropriate answer is: I will go to work overtime right away to prepare, and I will send it to your email immediately after I finish it. Please check it with your boss!

Or: I will prepare the meeting materials immediately and send them to your office at 10 a.m. tomorrow for your review!

......

This answer not only reflects the efficient execution of subordinate employees, but also gives the leader a clear completion moment and allows the leader to take into account the time to familiarize himself with the meeting materials. !

In this way, the leaders can rest assured about the work of tomorrow's meeting, and then they can get off work with peace of mind and go home to live a down-to-earth life! At the same time, it can also let your leaders see your thorough thinking and sophistication in doing things! If you only answer with the word "ok", can the leader feel relieved about preparing for tomorrow's meeting? It is estimated that after get off work, the leader's mind will be hung on preparations for tomorrow's meeting. Doesn't this cause trouble for him? Think about it, which leader would not be angry when faced with this kind of situation? Second, employees may not correctly understand the implications of what the leader said.

Sometimes, leaders are very particular about art when they speak, and rarely express directly. This requires us to be good at understanding the implicit meaning of what leaders say, and we cannot simply stay at the surface understanding of the language. superior!

This often leads to misunderstandings, and the leader is dissatisfied when things are done. It is possible to make a joke about retreating from one place to another, or even do something that misunderstands the leader. People often say: Being obedient is like tasting soup! Only when we truly understand and understand the meaning of leadership words can we respond accordingly and effectively.

For example: Leader: Xiao Wang, I will go to the hospital to visit a client of the company later, please drive me! Xiao Wang: Okay. In fact, the implication of the leader's words is that you can drive to the hospital for me to visit the company's clients. It is convenient for you to have a car! Not really wanting you to drive me to the hospital! Therefore, the correct and effective answer is: I will go to the hospital right away to visit the client for you, boss?

If the leader says: Xiao Wang, I will go to the hospital to visit an important customer of the company later, please drive me! Xiao Wang: Okay. In fact, the boss wants you to prepare immediately, drive the car to a certain place and wait for you, and go visit that "important" customer as soon as possible! Therefore, the appropriate answer should be: I will drive the car to the company gate and wait for you right away. Do you need to buy some condolences? I'll go handle it right away! For example, leader: Xiao Wang, I haven’t seen you for a long time! Xiao Wang: Yes! In fact, what the leader means is that you should come and communicate. It’s not that he really didn’t see it! Then Xiao Wang responded appropriately: Leader, I will often come to you to ask for work guidance in the future, thank you! 3. Maybe the leader is a resolute person.

In the eyes of this kind of leader, procrastination and ambiguity are the most intolerable. People who speak and do things feel far away, unable to see a clear answer, and can never reassure the leader! Therefore, once employees encounter this kind of leader, when communicating with them, they should give them a clear explanation and answer, so that the leader can understand clearly! Any simple "Okay", "Uh-huh" or "Oh" answers are the biggest taboo words! This kind of answer is equivalent to the leader playing the piano to a cow, without any content that he wants. Then wouldn't the leader waste a while talking to himself?