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How to realize effective communication of speeches
Introduction: We communicate all the time in our work and life, so I want to ask you, do you think communication is important? The following is my speech on how to achieve effective communication, hoping to help you.
The following speech is touching in the process of collecting information, and I want to share it with you!
Look at two jokes first!
A Scotsman went to London and wanted to visit an old friend, but he forgot his address, so he sent a telegram to my father. Do you know Thomas' address? Tell me quickly! ? On the same day, he received an urgent call back: I see. ?
A boy has a crush on a girl for a long time. One day in the self-study class, the boy finally got up the courage to write a note to the girl, which read: In fact, I have been paying attention to you for a long time. After a while, the note came back, which read:? Please don't tell the teacher, I promise I will never eat melon seeds in class again! ?
In fact, in practical work, many people can't play their own value because of problems in communication, or a good thing is counterproductive because of problems in communication? From these two jokes, we find that one of the necessary conditions for effective communication is to make the words clear so that the other party can understand them accurately.
Behavioral scientists at Si Long College in the United States have made many experiments on the speed of speaking, listening and thinking in the process of language communication, and come to the conclusion that the speed of thinking is >; Listening speed > speaking speed. In the process of communication, the transmission of information is generally six processes: conceiving, organizing information (refining or processing), sending information, the listener receiving information, thinking and organizing response (feedback). In this cycle, no process can be missing. If you don't go through the process of organizing information, the listener will be confused and unable to grasp the key points, and the effect of the listener's acceptance of information will be greatly reduced; In the process of receiving information, because the brain runs much faster than the speed of speech, the exchanged information can't cause his brain to think. At this time, the listener often forms? Distracted? Situation, the effect of communication is very poor. Which link do you think is the most important in the process of information transmission? The second link organizes information.
The message to be conveyed is not long and detailed. Ok, let's give an example. This is the speech made by the old president of Yale University in the United States when they held the 300th anniversary celebration ceremony. This passage is punctuated with only 169 words. Today, let's not just say that there have been five American presidents in Yale history, including George H.W. Bush, Bill Clinton and George W. Bush, who have successively entered the White House in recent decades. Don't just say that Yale is the cradle of the university that trains the most CEOs. We should remember that there are three Nobel Prizes in Physics, five Nobel Prizes in Chemistry, eight Nobel Prize in Literature, eighty Pulitzer Prize winners and Grammy winners among Yale graduates. Yale, our Yale, has been adhering to the concept of serving human civilization and social progress! ? 300 years of history is condensed into 100 words, which is a summary of high wisdom. I call on the group leaders to organize information carefully in future large-scale exchanges, and strive to be concise, so that the teachers can grasp the key points and receive relevant information effectively.
What should I pay attention to in one-on-one communication?
First, be sincere. In order to achieve good communication effect, the minimum attitude must be sincere. If we absently perfunctory each other and deal with each other, then the other party will definitely see our attitude from our tone, and the communication effect will definitely be greatly reduced.
Second, understand each other's meaning. Sometimes when communicating, the other party is embarrassed to tell their true intentions at the beginning, especially when asking for help, it often takes a long time to tell the truth. At this time, you should listen to each other attentively and understand his real intentions, which can save a lot of time and promote more efficient communication.
Third, be able to think from each other's standpoint. If the two sides of communication hold their own words, then communication will become complicated and even difficult. Therefore, when communicating, we should be able to think from each other's standpoint, put ourselves in each other's shoes, and learn to put ourselves in each other's shoes, which can promote communication and at least find a compromise method.
Fourth, we must control our emotions. In communication, you may find that the other person's views and words are unacceptable to you and even make you angry. You must control your emotions at this time. Losing one's temper will not help things to be solved smoothly. Only by calming down will it be conducive to better communication.
5. Let others finish. Don't jump to conclusions or cut in before the other person finishes speaking. This is very irrational and impolite. If others don't finish, you can make one-sided judgments, which is not conducive to smooth communication and problem solving.
6. Meet each other half way. Match? Take a step back and broaden your horizons? Principles, in the process of communication may wish to all.
Concession, as long as it is not a matter of principle, can make concessions to each other, which can promote effective communication and quickly achieve satisfactory results for both sides. It seems that everyone makes concessions step by step, but in fact the result is a win-win situation.
Eight, euphemistically express their views and feelings. If you euphemistically express the same content, the other party will find it easy to accept and understand, but if you say it in a tough tone, it will disgust the other party and is not conducive to solving the problem. Does this have anything to do with Shangshu? Nine virtues? Mentioned in? Willing, respectful? The idea is the same. Willing, respectful? Is to have principles, humility and courtesy. Speaking of principles means taking the overall situation into account, safeguarding collective interests and helping to solve overall problems. However, we should be modest and courteous in our words, and let others feel that our principles are for the common interests of all, not for targeting or hurting anyone.
Learn to appreciate and praise each other. The deepest nature in human nature is the desire to be appreciated. In interpersonal relationships, we should never forget that the people we meet are eager for appreciation and praise from others. This is welcomed by everyone. We try our best to discover the advantages of others and give them honest and sincere appreciation. Praise needs sincerity, that is, to find each other's advantages and then praise them. Sincere praise will produce unexpected results.
Finally, I want to say that a successful manager should have excellent communication skills. Whether at home or at work, we should give full play to our unique interpersonal relationships. Communication? Art and ability, skillfully win the love, respect, trust and cooperation of others, so as to obtain the perfection and happiness of life. Let's act! Communication! Be happy! Thank you!
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