Development status of Lenovo splash screen door

The reporter found the Statistical Analysis Report of Complaints in Computer Industry in 2009. According to the report, the screen flash fault was added in 2009. Today, with the serious homogenization of products, many brands often use a certain type of components produced by the same manufacturer from the perspective of cost, such as Lenovo and Hewlett-Packard, which complained about screen flicker in 2009. It is understood that both companies have used a number of defective screens produced by LG, which has caused many consumers to have screen flicker failures after using them for a period of time. The concentrated outbreak of complaints also prevented manufacturers from deploying spare parts.

Five associations, three splash screens and a broken shaft.

Mr. Pan of Guangzhou also felt helpless about the failure of Lenovo's splash screen. At the beginning, Mr. Pan bought a batch of SL series laptops for the company with the hope of ensuring the quality of big brands. As a result, everything was unexpected.

Laptop computers often get stuck within a few months after they are bought. Mr. Pan's colleague was worried about the quality problem, so he bought Lenovo's extended warranty service and changed the screen last week.

In May of this year, the second laptop computer also began to show a splash screen. Then, the third laptop also staged the same "splash screen drama". "In the beginning, the screen only flashed occasionally. All I have to do is adjust the brightness and refresh rate. But after a week or so, the situation became serious. No matter what you do, it won't work. As soon as the machine is turned on, the screen keeps flashing. " Mr. Pan said.

Because the last two computers have not been extended, it is impossible to change the screen for free. "Change to 1 thousands. The key is that I have no confidence in this brand, and I don't plan to repair it for the time being. I will use an external monitor first. Colleagues joked that our laptop has become a portable desktop box. "

Of the remaining two notebooks, only one is "safe and sound" so far. Although the other one escaped the "splash screen door", it was unfortunately "broken". The shaft connecting the display screen ended in "broken arm" in a year or so. Five computers, three screens and a broken shaft. According to the reporter's rough statistics, the failure rate reached 80% and the flashing rate was 60%.

Lenovo told reporters on the phone after the sale that if the external monitor can be used normally, it may have nothing to do with the motherboard, but a screen failure. After all, LCD screens have an aging process. The reporter stressed to the after-sales that the consumer's notebook had just been bought for less than a year. "In this way, we can only get our maintenance service point for on-site inspection. This is a problem with the screen. " Use this after-sales answer.

"More than 5,000 computers can only be used 1 year, which is hard to accept." Mr. Pan is very helpless.

Consumer appeal: Lenovo recalls products and extends the warranty!

"I strongly demand a recall!" A consumer in Nanjing, Jiangsu said. Mr. Tao also appealed on the Internet and strongly urged Lenovo to recall the SL series of faulty machines and extend the warranty period to ensure that similar problems do not appear on the screen again!

Another consumer, Zhou, appealed in an email to Lenovo's vice president, asking Lenovo to apologize publicly and recall the faulty laptop. Mr. Zhou also collected the data of consumers who suffered from splash screen in many places across the country, compiled it into a "list of Lenovo splash screen victims" and shared it on GMAIL.

The "splash screen door" incident has been discussed on the Internet for a long time. Mr. Zhou made a video of Lenovo splash screen some time ago and uploaded it to Tudou. The reporter saw that the computer flashes three or four times every one or two seconds when it only runs QQ. The screen was even blurred for a time.

The reporter called Lenovo Group headquarters, hoping to know Lenovo's latest ideas, but no one answered the phone.

The school is in Liu Tongxue, which is two hours away from the city. In the summer vacation of 2009, I bought a thinkpadR400 A42 laptop for 8,000 yuan. 10 in the summer vacation, the laptop screen flashed for a while, and the jitter stopped after about 3 minutes. At that time, I didn't care about the screen jitter caused by humidity, but after half a month, the screen jitter had reached the point where it could not be used. I gave up computer use for a month, went to school after school, and went to Wuhan thinkpad maintenance station twice. It took me two days to tell me that I could change the screen. The first time I changed the screen was before the November holiday in 20 10, one year before I bought the computer, and the notebook took about 2000 hours. This is the first splash screen.

It has been used normally for 8 months after changing the screen. On June 3rd, 20 1 1 the screen flashed again, and the symptoms were exactly the same as those of a year ago. Now the boot is still flashing, and it is estimated that it will shake completely in a week or two. The use time this time is also 2000 hours after the last screen change. Liu Tongxue thinks that the use time of these screens is only 2,000 hours.

Liu Tongxue called Wuhan thinkpad repair station on June 6th at 20 1 1 and was told that it could be sent for repair. He asked me to tell him that the serial number of the computer motherboard has expired. It took less than a year to change the screen last time. The maintenance station staff said that the purchase date was updated, the screen had been insured, and the maintenance had to be paid. As a student, he can't afford to support 1500 yuan. Liu Tongxue believes that screen flicker appeared less than one year after screen replacement. The warranty period of this screen should be counted from the date of replacement, not to mention the quality of the screen itself. Lenovo's after-sales behavior is completely cheating.

Liu Tong said that he still insists on using it now. Near the end of the term, he has a lot of homework and needs to make a series of documents such as papers. The computer flash screen has caused a very serious impact on him, and Lenovo is required to compensate him, replace the qualified display screen and unconditionally extend the screen repair time. Liu Tongxue also said that after these two splash screen incidents, he was extremely disappointed with Lenovo and thinkpad. In the future, he and his family and friends will never buy Lenovo's products, and they also warned all those who are going to buy computers.