The service tenet of China Ping An Property Insurance

The corporate mission of Ping An of China is: Responsible to customers, service-oriented, and integrity guarantee; Responsible to employees, career planning, and settling down; Responsible to shareholders, asset appreciation, and stable returns; Responsible to society, giving back society, build the country. The company advocates value maximization as the orientation, pursuit of excellence as the process, and being a person of high moral character and value. It has formed personal values ??of "honesty, trust, enterprising, and achievement" and "unity, vitality, learning, and innovation". Team values. The company implements the three major mechanisms of "competition, incentive, and elimination" and implements the business philosophy of "difference, professionalism, leadership, and long-term".

Ping An of China is the first company in China's financial and insurance industry to introduce foreign capital. It has a complete governance structure and an international and professional management team. More than half of the company's senior management team comes from overseas. The company has a truly integrated comprehensive financial service platform among Chinese financial enterprises, achieving centralized and unified corporate strategy, corporate culture, brand communication, IT technology, human resources, asset management, plan management and risk control, and can provide services to individual customers and corporate customers. Provide a range of personalized products and services. Ping An of China has built a 3A (Anytime, Anywhere, Anyway) service model with call centers and the Internet as the core, relying on store service centers and a team of professional salesmen to provide customers with national general compensation, designated hospitals, and store "one-counter services". Differentiated services. It also took the lead in the industry to launch many value-added services such as domestic and overseas emergency rescue services, policy loans, life dignity advance payment, and customer service festivals.

Ping An of China aspires to become a financial and insurance company with the highest ethical standards, conscientiously fulfills its responsibilities as a corporate citizen, and assumes extensive social responsibilities in charity education, Red Cross public welfare, and disaster relief. As of September 2005, Ping An *** has assisted in the construction of 38 Hope Primary Schools; it invests more than 1 million yuan every year to carry out the "Elite College Student Inspirational Program"; it co-organizes the "China Children's Safety Action" for charity; and donates value to the Red Cross Society of China A blood donation vehicle worth 10 million yuan, with nearly 10,000 people participating in voluntary blood donation activities every year; one-year major illness and accidental injury insurance was provided to all hematopoietic stem cell donors of the Red Cross Society of China from 2003 to 2006, with a total insured amount of more than 100 million yuan donated .