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Model essay on advanced personal deeds of women's civilized post
In normal study, work or life, everyone will often come into contact with story materials, which can guide readers to know and learn advanced. What problems should be paid attention to in quasi-deeds materials? The following is the high-level personal story material I have compiled for you. You are welcome to learn from them and hope it will help you.
The establishment of "Women's Civilization Post" aims to improve women's quality, advocate professional civilization as the core, and promote industry management norms and scientific management, which is an important carrier for female employees to make contributions.
Xx toll station belongs to the west coastal expressway of xx, located in xx town, xx city, which provides convenient traffic conditions for the surrounding economic development. Xx toll station * * * has X toll series personnel, including X female employees, accounting for x% of the total number. It is a new force with high political quality, strong innovation ability and full energy. 20xx won the title of "Women's Civilized Gang" in xx City in March. In June, 20xx won the "Best Cultural Style Award" in the selection of "The Most Beautiful and Latest Expressway in the South"; 20xx65438+February was awarded the title of "Advanced Collective for Free Toll for Small Passenger Cars in Mid-Autumn National Day Holidays" by the Department of Transportation of xx Province; In April, 20xx won the "Best Creative Award" in the "March 8th" Cooking Competition of Provincial Communications Group ... As a window service industry, female employees have been playing an indispensable role in our station. They have been adhering to the service tenet of "Let the drivers and passengers come once and return with satisfaction" to provide high-quality and efficient services for the drivers and passengers in the past. At the same time, our station is pioneering, advancing with the times, constantly improving the comprehensive quality of female staff and workers in our station with strict requirements and high standards, cultivating good professional ethics of female staff and workers, being honest and trustworthy, serving the masses and contributing to society, creating a "red women soldiers" that is well-known in the window service industry, writing beautiful movements in the field of expressway service, and displaying new images of women in the new era. The main work of creating "Women's Civilized Post" in xx Toll Station is summarized as follows:
First, strengthen leadership, make solid progress, and establish the image of women's civilized post service.
With the first-class service as the goal, scientific management as the means, and post assessment as the requirement, we will constantly establish and improve the management mechanism and strictly implement it, so that the striving activities will gradually develop healthily along the scientific, standardized and institutionalized track.
Leaders attach importance to it and organize it properly.
The great attention and strong support of leaders at all levels is the key to the great success of our station's "Women's Civilized Post". In order to make the creation work more concrete, under the direct leadership of the Party Committee and the Women Workers' Committee of our company, we take striving for a "civilized post for women workers" as an effective carrier for organizing, educating, publicizing and serving women workers, incorporate the creation work into the annual work plan and performance appraisal, and set up a creation working group, with the webmaster as the team leader and personally responsible for this work, so that the creation activities are organized and guaranteed, and there are specific measures to manage the creation.
Improve the system and create order.
Striving for a "civilized post for women" is a continuous systematic project. Only by making overall arrangements and standardizing management can we be full of vitality. Based on the reality, we combined the striving for excellence with the daily management of the station, and successively established and improved the evaluation system of "Civilized Service, Let Me Be Better—Civilized Service", the assessment method for trade union groups, and the Code of Civilized Service, which classified and refined the striving for excellence and increased the transparency of the work. It has formed a management situation in which there are rules for inspection, laws for evaluation and evidence for evaluation.
(3) Broaden the publicity and create a good atmosphere.
Carrying out the activity of striving for a "civilized post for women" is a banner to guide the majority of female workers to show their new image. It echoes the progress of social civilization and the determination of female workers to become talents in the new era, aiming at making the activity of "striving for good results" prosperous and deeply rooted in the hearts of the people, and mobilizing the strong interest and enthusiasm of female workers to consciously participate in this activity. At the beginning of the striving activity, we held a mobilization meeting and announced the purpose, significance, content, standards and implementation requirements of striving for a "civilized post for women", so that the majority of female workers had a general understanding of the purpose, significance and content of the activity. At the same time, make full use of blackboard newspapers, billboards and other propaganda positions, and do a good job in continuous and timely publicity and reporting. We also combine the characteristics that young people like to surf the Internet with smart phones and the "coastal integrated network platform" built by the company, and timely push information such as creation activities and socialist core values to all employees through WeChat group and QQ group. This "micro-era" propaganda method has propped up the spiritual backbone, making the majority of female workers enjoy it and enjoy it, with unprecedented enthusiasm, inspiring their confidence and enthusiasm to consciously participate in striving activities, creating a good environment for carrying out striving activities, so that they can all understand, care and participate in striving activities.
The second is to keep pace with the times, standardize management, and build a high-quality brand of civilized women's posts.
In view of the central tasks in different periods, combined with the company's central work and the actual work of our station, we put forward clear goals in time. Especially during the period of 20xx, the company carried out in-depth activities to cultivate and practice socialist core values. I stand in the activity of creating a "civilized post for women" and keep pace with the times, actively advocate and publicize the concept that "employees are the banner and window to practice core values" and standardize it.
(A) standardized management to achieve "three images."
We always adhere to the modern management concept of "people-oriented", take striving for activities as the breakthrough point, take "improving quality and promoting development" as the goal, pay attention to the spiritual needs of the majority of female employees, achieve "three images", promote the continuous improvement of the comprehensive quality of female employees, and escort the in-depth development of the creation activities.
One is to provide a learning environment similar to a school. Our employees come from all corners of the country, with different education levels and living habits, resulting in uneven quality. In order to further improve the comprehensive quality of female workers and adapt to the needs of social development and post work, we have not only established study positions such as workers' homes, coastal libraries and internet cafes for the majority of female workers to study in their spare time, but also formulated a "scholarship" mechanism to encourage and guide the majority of female workers to receive re-education in their spare time and realize their self-development goals.
The second is to create a family-like living atmosphere. In view of the monotonous charging work and the relatively young employees, we often organize entertainment, expansion and other activities, such as holding employee birthday parties, Spring Festival, Mid-Autumn Festival and other traditional festivals every quarter, which strengthens the communication between employees and enhances unity and cohesion.
The third is to manage talents like a management force. Our station implements semi-military management mode from work to life, such as housekeeping and semi-military training. And through skills training, labor skills competition, charging business knowledge competition, competition for posts, basketball team, art troupe and other forms. It promotes female employees to constantly improve their professional level, labor skills and talent skills, and truly succeed in their posts. Won the first place in women's basketball, women's tug-of-war and women's track and field competitions in our station for two consecutive years in 20xx and 20xx; In the competition for reserve supervisors launched by the company in 20xx, the female employees of our station, Wang Jinxia and Xu Ruyun, made outstanding performances in speeches and business defense, and were finally elected as reserve supervisors with excellent results, and now they have officially taken up the positions of supervisors; In the competition for the post of 20xx reserve monitor, the female worker of our station obtained the qualification of reserve monitor through her own efforts, and now she has officially served as the monitor of the toll class; In all kinds of labor skill competitions, the female workers in our station have also achieved excellent results. A number of female employees won individual awards in the company's labor competition, and Yuan Rili was selected to participate in the charging business skill competition of the Transportation Group for many times and achieved good results. In April of 20xx, the female staff of our station participated in the cooking competition of female staff of Communication Group and won the "Best Creative Award"; In March of 20xx, the female workers of our station participated in Yangjiang Flower Arrangement Competition, and the work "The Taste of Happiness" won the first prize; 20xx won the "Best Color Award" in the fashion show of female employees of Provincial Communications Group in June; In 20xx, the Company Art Troupe was invited to attend the Lantern Festival of xx Frontier Detachment, and the female staff of our station performed brilliantly. Yang, a member of the leading group for the establishment of "Women's Civilized Post" in our station, won the title of "Ten Outstanding Women in Ten Years" in March of 20xx. As the head of the company's "propaganda group", he undertook an important task at the experience exchange meeting on cultivating and practicing socialist core values in xx province in 20xx1October 9. Introduce the course and achievements of the company in cultivating and practicing socialist core values to Cai Fuqing, deputy director of the Propaganda Department of xx Provincial Party Committee, and Cai Xiufen, secretary of SASAC ... Through the baptism of quasi-military camp life, the comprehensive quality of female employees in our station has been comprehensively improved, which has made outstanding contributions to improving quality and efficiency of enterprises.
(B) quality services to achieve "three"
Service is the key to create a "civilized women's post". Expressway toll station is a window of civilized service and a position to publicize socialist spiritual civilization. Xx toll station combined with the company's "Safe and Civilized Service Month" activities, pushed the service to convenience, socialization and standardization. At work, our employees are enthusiastic in service and friendly to others, and actively strive to be "civilized service stars" and "civilized service models", and service leaders such as Kang Huashu, Zhu and Huang Ruijuan have emerged. At present, 8 people have been awarded "Star of Civilized Service" and "Model of Civilized Service" by the company. In this year's "Safe and Civilized Service Month" activity, three people were awarded "Model of Practicing Service" and "Model of Practicing Business", and they practiced the concept of friendliness with quality service, deepened the creation of "Women's Civilized Post", established a good image of window service, and made efforts.
The first is to serve the people and work hard on the word "good". In order to let drivers and passengers really experience the warmth of walking along the coastal expressway, we always think about what drivers and passengers think, what drivers and passengers are anxious about and what drivers and passengers need, constantly expand the service field and scope, and strive to provide all-round services for drivers and passengers. For example, provide guidance for passing vehicles at the toll collection place, provide convenience medicine boxes free of charge, provide maintenance tools and tea, add water to cars, and assist in alarm. All the staff consciously perform their duties and responsibilities, so that all the drivers and passengers deeply realize that coastal dialect is the sweetest, coastal smile is the most beautiful and coastal smile is the closest.
The second is to socialize services and work hard on the word "sincerity". Commitment is responsibility. I take the most concerned and hot issues of the masses as the breakthrough point, make service commitments in the areas where they most want to provide protection, implement "eight openness and one supervision" in the square, take the initiative to accept supervision from all walks of life, and realize self-discipline and self-improvement. Our station conducts a 1 satisfaction survey on past drivers and passengers every year, focusing on service quality, service level of employees and station appearance. By listening to the opinions and suggestions of drivers, aiming at the loopholes in the work, timely rectification was carried out, which promoted the improvement of service level and made the service more social value and strong vitality.
The third is to standardize services and work hard on the word "excellent". According to the characteristics of the industry, I put forward "raise your hand, smile, nod, pay attention to ceremony and use civilized language", put forward the service tenet of "full service, comfortable journey and satisfactory destination", and practiced the service principle of "being polite to others, sincerely helping drivers, being enthusiastic and attentive". In addition, through various trainings, I made all the staff understand that service is to show respect, welcome, care and friendliness to the guests through language, actions, gestures, expressions, gfd and behaviors, and consciously establish the service consciousness of "customers first, customers are friends", "warm and thoughtful" service attitude and "strict and serious" service spirit in daily work, and use rich service knowledge and flexibility.
(C) the practice of socialist core values to achieve "four zeros."
In 20xx, the company carried out the activity of "cultivating and practicing socialist core values" in depth, taking this opportunity to closely combine the creation of "women's civilized post" with the activity of practicing socialist core values. Combined with the work situation of the station, taking the practice of friendliness as the starting point, we will lead employees to practice core values together and form a good atmosphere of "everyone learns to be friendly, always be friendly, be friendly everywhere, and advocate friendliness in everything".
The first is to practice the "zero" vacancy: everyone learns to get along well. Strengthen the ideological guidance of employees by conducting a "special lecture on values" (the secretary of the Party branch talks about the significance of core values in daily work and life with the theme of "how grassroots employees practice socialist core values"); By carrying out "values culture edification" (organizing employees to visit the company's Expo, values gallery, values venues, etc. , you can understand the course and practice of cultivating and practicing socialist core values and the strong corporate culture atmosphere of the company, witness the charm of friendliness with people around you, and deepen the assimilation of employees' learning friendliness, thus deepening the assimilation of ideas and deepening the understanding of employees' friendliness.
The second is to practice zero time difference: always be friendly. Combined with the actual work of toll stations, taking holidays, "Learn from Lei Feng", "Safe and Civilized Service Month" and "Refuse to overtake" as opportunities, we will carry out various activities, transform "hard" professional skills into friendly "soft" methods, make special activities smoother and more effective, and make the values of "spring breeze sneaks into the night and moistens things silently" follow closely.
The third is to practice zero distance: see friendliness everywhere. When practicing the socialist core values, female workers always remember that they are a toll collector and a window to show their image and provide services. Through their own behavior, they constantly establish a civilized image in various service work, strive for perfection and spread kindness. For example, Zhang Ting, a toll collector, took the initiative to pick up earplugs and return them to the owner when he was taking a bus outside; During the shift change at the toll station, because the car leaked oil, the driver wanted to use paper towels to prevent the oil from spreading. For the sake of safety, Chen Jianhui took the initiative to take off reflective clothes and put them on the driver, and reminded the driver to pay attention to safety; Liang, a female employee, helped others, took the initiative to pour hot water for the driver, and washed milk powder for the children in the car ... These subtle and ordinary acts of kindness all reflected the goodwill of our employees. Through this kindness, kindness became the conscious behavior of employees and took root in practice.
The fourth is to practice zero obstacles: everything is friendly. Guided by the activities of practicing core values, through a series of friendly behaviors in daily life, the mental outlook of employees in our station has also been greatly improved, and the quality of employees has been continuously improved, showing a good atmosphere of "everything is friendly". At work, our employees are enthusiastic in service and friendly to others, and actively strive to be "civilized service stars" and "civilized service models", and service leaders such as Kang Huashu, Zhu and Huang Ruijuan have emerged. According to the characteristics of employees' love of sports, the activity of "meeting friends with the ball and expressing affection with the ball" was innovatively carried out. Through the development of "values" basketball match, volleyball match and table tennis match, employees can be active in the field, make friends with the ball and express their feelings with the ball. At the same time, communication between employees is strengthened, barriers are eliminated, and pragmatism and friendliness are truly integrated into work and life.
The third is to be enthusiastic about public welfare, serve the society, and show the elegance of the era of women's civilization.
In the activity of creating "women's civilization", we combined with the cultivation of socialist core values to create a good corporate humanistic environment, which not only allowed the socialist core values to take root in enterprise management, but also allowed the values to go to society. All employees are enthusiastic about public welfare and dedication, and have fulfilled their due social responsibilities while promoting entrepreneurship. We have also organized and participated in social welfare activities for many times, such as donating money to the disaster-stricken areas, offering love to employees in need, participating in voluntary labor, donating blood for free, caring for the elderly and so on. Let the female workers realize "helping others", let every female worker have a goal, a thinking direction and a spiritual pursuit, and show the civilized style of women in the new era.
(1) Care for empty nesters and let love warm people's hearts. On the ridge opposite the toll station, there lived a pair of empty nesters who were over 70 years old. A sudden flood on May 10, 20xx made us have an indissoluble bond. The flood has subsided, but the life of the old couple is holding our hearts. From time to time, I organize employees to their homes to care about their lives, chat with them, and try my best to help them solve the inconvenience in life, thus establishing friendship. It coincides with traditional festivals such as Spring Festival and Mid-Autumn Festival, and we will visit the elderly with gifts and blessings. On Mother's Day, we invited our old mother to eat cakes and chat with us, so that the old people could feel as warm as ordinary people. A common saying, caring for each other, letting love pass and kindness carry forward, female workers have practiced the socialist core values with practical actions.
(2) Learn from Lei Feng and carry out poverty alleviation activities. Organize volunteer service teams to participate in Lei Feng learning activities organized by Haiyan Town Committee every March. Especially on March 1 1 this year, our station organized a volunteer service team to participate in the activity of learning from Lei Feng organized by Haiyan Town Committee. Volunteers and their party came to the homes of needy people in Haiyan town. Among them, there are mental patients who are widowed and unable to take care of themselves, divorced women who have intermittent mental disorders and raise young children alone, and low-income households who have lost their labor force. They are all vulnerable groups in society and need more help and care. When they received the materials we sent, some people thanked each other, while others looked at each other with empty eyes. "As long as everyone gives a little love, the world will become a beautiful world." This well-known classic old song sings the wishes and blessings in each of us. This is also the commitment of coastal people to society with their own actions in cultivating and practicing socialist core values.
(3) donating blood for free and contributing to society.
Free blood donation has built a bridge of life, revived countless trees of life, and made the whole society glow with infinite vitality. Our station has organized employees to participate in voluntary blood donation activities for many times. On September 2 1 this year, Cai Jingling, a female employee, learned that Yangjiang Blood Station lacked Rh-negative blood, and she happened to be this kind of rare blood group, so she took the initiative to participate in blood donation activities at Yangjiang Blood Station. Since the company began to cultivate and practice the socialist core values, it has carefully instilled the concept of "friendliness" of the socialist core values, carried out voluntary services for the grassroots and the society, formed a good social trend of "I work for everyone and everyone works for me", and guided female workers to respect morality and be kind and actively practice the socialist core values; Cultivate female workers' good habits of being kind and helpful to others, and fully display the civilized charm of women in the new era.
In the process of creating a civilized women's post, the women's sisters stand on their posts, unite and cooperate, strive for perfection, do their jobs well, and strive for first-class in ordinary posts. We deeply feel that every step of our growth and progress is inseparable from the care and support of the organization. We will take this opportunity to create a "women's civilized post" with better service, give full play to women's role of "holding up half the sky" and make positive contributions to the construction of harmonious transportation.
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