How to improve the psychological quality of nurses

The quality of nurses' professional psychological quality is directly related to the health and even life of the patients being cared for. In practical work, we should not only pay attention to the improvement of nurses' professional technical level, but also pay attention to the cultivation of professional psychological quality. Professional psychological quality refers to the basic quality that nurses play a decisive role in professional activities through education, professional practice and self-cultivation under certain physiological and psychological conditions.

1, professional psychological quality requirements of nurses

The basic characteristics of nursing work are high intensity and difficulty. In the actual nursing process, because the direct relationship between people is usually complicated and different patients have different personality characteristics, it is proposed that nursing is the most delicate performance art, which requires nurses to have the following professional psychological qualities.

1. 1 Good psychological and physical quality

Nurses must have strong physique and strong psychology to cope with nursing work. Usually, the workload and duration of emergency, surgery or operating room departments are unimaginable. In addition, the working environment is always closely related to life, and the psychological pressure is beyond ordinary people's imagination, which requires nurses to have good psychological quality.

1.2 noble professional ethics and humanitarianism

Nurses usually face patients who have lost their ability to act and think, especially in intensive care units or special periods, so many nurses' work is unsupervised, which requires nurses to have noble professional ethics and humanitarian spirit in order to treat patients like relatives.

1.3 Strong sense of responsibility and rigorous attitude.

Every detail concerns the patient's life and death. This is a nurse's job. Without a strong sense of responsibility and rigorous work attitude, we will not only make mistakes, but also lose our lives. Therefore, every nurse must be required to establish this sense of responsibility, pay close attention to the patient's condition changes, always pay attention to the patient, pay attention to every detail and contact the doctor for first aid or surgery in time, and the nursing work is meticulous and serious. Strict attitude and strong sense of responsibility are related to patients' life and health, and are necessary professional psychological qualities for nurses.

1.4 keen insight and strong adaptability.

When special patients enter deaf-mute children, they should perceive the changes of children's crying, moaning and coughing through keen insight in the nursing process, and take correct countermeasures. Nurses' adaptability enables them to take the initiative to implement preliminary rescue measures before the arrival of doctors, such as establishing venous access, cardiopulmonary resuscitation, sputum aspiration and dressing. Do accurate anatomy for the doctor's diagnosis and treatment with the fastest speed and skilled technology.

1.5 occupational risk awareness and self-protection awareness

It is a principle that a qualified nurse must be aware of while saving lives. Only by protecting yourself can we protect other patients and avoid cross-infection. The working environment of nursing staff is complex and dangerous, because hospitals are places where various diseases gather. Wash your hands and wear gloves, masks, goggles, protective clothing, etc. And be careful not to be infected by the virus in the patient's body fluids.

2. Ways to cultivate professional psychological quality

2. 1 Nursing related knowledge education

First of all, basic nursing knowledge and professional skills learning are the basic courses of nursing work. Only having professional skills and knowledge is the premise of solving problems, and it can also be used as the basis of having excellent psychological quality.

Secondly, the image of nurses is often the most direct embodiment of the overall image of the hospital, so it is particularly important to strengthen the training and management of nurse etiquette services, such as requiring neat clothes, dignified manners, warm reception, sincere conversation and smiling service, which can not only win the trust and cooperation of patients, establish a good nurse-patient relationship, but also enhance the credibility of the hospital.

Third, patient disputes have attracted much attention. Nurses should learn to use legal weapons to safeguard their rights and interests while performing their duties. It is normal to encounter some disputes in nursing work. Don't catalyze and amplify such disputes, handle them rationally, and use laws and regulations to avoid risks and protect yourself when necessary.

2.2 Pay attention to humanistic quality education

First, master the necessary humanities knowledge. 2 1 century, China. The development of harmonious society requires nurses to have good humanistic quality. In view of the low level of humanistic knowledge and poor humanistic spirit of nurses in China, hospitals should strengthen the education of literature, history and philosophy for nurses and grasp the importance of necessary psychological knowledge.

Second, strengthen moral practice. In order to support nurses' professional moral responsibility in clinical decision-making, NERS model, that is, nurse ethical reasoning skill model, is put forward, which will help nurses survive in the current complex medical system. Including "3R", it is roughly through consciously paying attention to the situation around us, including the situation of supervision, analysis, planning and evaluation before practice, understanding the thoughts of patients and their families through communication, and carrying out dialectical reasoning to weigh which is more important, so that patients and their families are satisfied with the results.

Third, carry out hospice care education or death education. In order to reduce human suffering, we are constantly learning about death. In hospice care, nurses play a decisive role in meeting patients' needs, thus giving support and care. At this time, it is necessary to give nurses relatively independent decision-making power and action power, and make good use of them. It is also reported that patients and their families expect nurses to give more emotional and spiritual support, more harmonious doctor-patient relationship and better nursing plan, and more communication to realize high-quality care in the last stage of life. Hospice care education or death education will make nurses really understand the connotation and significance of their work.

2.3 Comprehensive ability training

Through real person simulation, practicing common problem-solving scenarios can well train nurses' comprehensive ability, cultivate nurses' language expression ability, emergency handling ability and professional skill application ability, feel patients' psychological changes through role-playing switching, and examine their performance at work from patients' perspective, which are reasonable, which are beneficial to patients and which are rejected by patients. And so on to improve their comprehensive nursing ability, clinical scenario simulation training and explanation have been recognized by participants, who have gained rich experience in this effective, evidence-based and group learning, including technical and psychological. And learn to use humor, transfer, help-seeking and other positive ways to deal with difficulties, which can improve nurses' resilience, emotional adjustment and psychological endurance. Nurses will apply the experience they have learned to complex, changeable, stressful and tiring practical work, and be prepared to deal with it calmly, rather than being at a loss.

2.4 Self-awareness and self-regulation

Hospital management departments can test nurses' professional psychological quality in all aspects, establish personal professional psychological quality files, help nurses know themselves more fully, and also conduct self-training more pertinently. Nurses can take part in some recreational activities that are beneficial to physical and mental health, relax and release the fatigue and pressure brought by work.

To sum up, as a nurse, we should not only have professional nursing knowledge and skills, but also know how to use these skills to relieve patients' pain and save lives. At the same time, it is necessary to have good professional psychological quality and deal with changeable rescue cases. Dealing with people is usually complicated, especially patients under special circumstances. Only by taking nursing as a sacred duty and treating patients as relatives can we become an excellent nurse, adapt to the development of the times and do a good job in nursing.