Property management information

Property management refers to the activities that the owner manages or entrusts the property service enterprise or other managers to manage the buildings, facilities, equipment, places and sites owned by the owner, so as to distinguish all buildings and buildings, places and facilities in the building division. The Property Law stipulates that the owner can manage the property by himself or entrust the property service enterprise or other managers to manage it. [1] Property management is divided into narrow sense and broad sense. In a narrow sense, property management refers to the activities that owners entrust property service enterprises to maintain and repair buildings and their equipment, municipal public facilities, greening, sanitation, transportation, public security and environmental appearance according to the entrustment contract. Property management in a broad sense should include the process of joint management by owners and the management process entrusted by property service enterprises or other managers.

Edit the industry source of this paragraph.

The popular view now is that property management is a new industry. It is generally believed that property management has a history of only about 20 years in China, which originated from developed coastal cities and gradually extended to inland areas. In foreign countries, property management has a history of 100 years. From the origin of foreign property management, modern property management originated in Britain in the 1960s. From 65438 to 0908, CBMO (Chicago Building Managers Organization), organized by George A Holt, owner and manager of Chicago Building in the United States, held its first national conference, announcing the birth of the world's first professional property management industry organization. From the origin of domestic property management,1the mid-9th century to the 1920s was the germination and initial development period of the real estate industry in old China. During this period, many 89-story buildings were built in Shanghai, Tianjin, Wuhan, Guangzhou, Shenyang, Harbin and other cities. There are 28 high-rise buildings 10 above in Shanghai. In the real estate market at that time, there were professional operating companies such as agency leasing, cleaning and sanitation, and security services. The management methods of these professional companies are the early forms of property management in China. In the early 1980s, with the implementation of China's national policy of reform and opening up, property management, a product of market economy, was introduced from Hong Kong. Shenzhen is recognized as the birthplace of property management in China. In the process of property management in China, numerous firsts have been created. Shenzhen owners are the pioneers and promoters of property management in China. Today, Shenzhen's property management is still at a high level in China, and its management concept and practical experience are still worth emulating and popularizing. The landmark events are:1981March 10. Shenzhen Property Management Company, the first professional foreign-related commercial housing management company in Shenzhen, was formally established and began to implement unified property management for foreign-related commercial housing in Shenzhen Special Economic Zone. This is the first step of domestic property management in China and marks the birth of this new industry. 1On June 30th, 993, Shenzhen established the first property management association in China. 1994, Shenzhen promulgated the Regulations on Property Management of Residential Areas in Shenzhen Special Economic Zone. 1in April, 1994, the Ministry of Construction issued Order No.33, Measures for the Administration of Newly Built Residential Quarters in Cities, which clearly pointed out that "socialized and professional management mode will be gradually implemented in residential quarters, and professional management will be uniformly implemented by property management companies". On September 1 2003, the first property management regulation in China came into effect, which provided an important legal basis for standardizing property management, safeguarding the legitimate rights and interests of owners and property management enterprises, and improving people's living and working environment.

Edit the content category of this paragraph.

According to the nature and mode of service, the basic content can be divided into three categories: conventional public service, targeted special service and entrusted special service.

Conventional public service

Refers to the public management and service work in property management, which is the most basic management and service provided by property management enterprises for all residents and owners. There are mainly the following eight items: (1) main building management and daily supervision of residential decoration; (2) the management of housing equipment and facilities; (3) Environmental sanitation management; (4) Greening management; (five) to cooperate with the public security fire department to maintain public order and safety in residential areas; (6) Vehicle road management; (7) Services of public institutions; (8) Property file management

Targeted special services

Refers to the services provided by property management enterprises to meet the needs of some households, groups and units. ① daily life; 2 commercial services; ③ Culture, education, health and sports; 4 financial services; ⑤ Brokerage agency intermediary service; ⑥ Social welfare;

Entrust special services

When property management enterprises implement property management, the first category is the most basic work, which must be done well. At the same time, according to their own ability and the requirements of residents and employers, determine the specific service items and contents in the second and third categories, adopt flexible and diverse management mechanisms and service methods, do a good job in the management and service of people-centered property management, and continuously expand its breadth and depth. Special service is actually a supplement and perfection of special service.

Edit this section of property management memorabilia.

On June 5438+February 1 day, 2005, the Interim Provisions on the Property Manager System, the Measures for the Implementation of the Property Manager Qualification Examination and the Measures for the Qualification Examination of Property Managers were implemented. In August, 2006, the reference materials for the qualification examination of registered property managers were published by China Building Industry Press, which contained five books and four courses, including Property Management Practice, Basic System and Policy of Property Management, Comprehensive Ability of Property Management and Outline of Property Management and Examination. In September, 2006, the first batch of "registered property managers" teacher training was held. From June 2006 to May 2007, the first batch of 1000 qualified national registered property managers took the exam, and the holders only took the property management practice exam. From 2007 to 2009, local property associations and Beijing Asia-Pacific Education Property Management Research Center held 15000 trainings for registered property managers. 20 10 in may, the Asia-Pacific education property management research center compiled and published a new edition of the examination guidance textbook for registered property managers. 20 10 On May 27th, Ministry of Human Resources and Social Security and the Ministry of Housing and Urban-Rural Development issued the Notice on the National Property Manager Qualification Examination in 20 10 (No.49 issued by the Ministry of Human Resources and Social Security [2010]), which stipulated the National Property Manager Qualification Examination in 2065 438+00 (hereinafter referred to as the qualification examination). Applicants who meet the requirements for exemption of some subjects specified in the examination documents shall apply to the local competent department of qualification examination for exemption. The 20 1 1 year examination time for registered property managers is 9. 17 and 9. 18 [2].

Edit the property management regulations in this paragraph.

Chapter I General Provisions Article 1 These Regulations are formulated in order to standardize property management activities, safeguard the legitimate rights and interests of owners and property management enterprises, and improve the living and working environment of the people. Article 2 The term "property management" as mentioned in these Regulations refers to the activities that the owners employ property management enterprises, and the owners and the property management enterprises carry out maintenance, conservation and management of the houses, supporting facilities and related sites in accordance with the property service contract, so as to maintain the environmental sanitation and order in the relevant areas. Article 3 The State encourages owners to choose property management enterprises through an open, fair and just market competition mechanism. Article 4 The State encourages the adoption of new technologies and methods in property management, and relies on scientific and technological progress to improve the management and service level. Fifth the State Council construction administrative departments responsible for the supervision and management of the national property management activities. The real estate administrative departments of local people's governments at or above the county level shall be responsible for the supervision and management of property management activities within their respective administrative areas. Chapter II Owners and Owners' Congress Article 6 The owner of a house is the owner. Owners enjoy the following rights in property management activities: (1) accepting services provided by property management companies in accordance with the provisions of the property service contract; (two) proposed to convene a meeting of the owners' congress, and put forward suggestions on matters related to property management; (three) to make suggestions on the formulation and revision of the owners' convention and the rules of procedure of the owners' congress; (four) to participate in the owners' meeting and exercise the right to vote; (five) to elect members of the owners' committee and enjoy the right to be elected; (six) to supervise the work of the owners' committee; (seven) to supervise the property management enterprises to perform the property service contract; (eight) the right to know and supervise the use of * * * parts of the property, * * facilities and equipment and related sites; (nine) to supervise the management and use of special maintenance funds for * * * parts of the property and * * * facilities and equipment (hereinafter referred to as special maintenance funds); (ten) other rights stipulated by laws and regulations. Article 7 Owners shall perform the following obligations in property management activities: (1) Abide by the owners' convention and the rules of procedure of the owners' congress; (two) abide by the rules and regulations of the use of * * * parts and facilities, the maintenance of public order and environmental sanitation in the property management area; (three) to implement the decisions of the owners' congress and the decisions of the owners' committee authorized by the owners' congress; (four) in accordance with the relevant provisions of the state to pay special maintenance funds; (five) to pay the property service fee on time; (six) other obligations stipulated by laws and regulations. Eighth property management area of all owners of the owners' meeting. The owners' congress represents and safeguards the legitimate rights and interests of all owners in the property management activities within the property management area. The first property management area in Kujou Hajime established the owners' meeting. The division of property management areas should consider facilities and equipment, building scale, community construction and other factors. Specific measures shall be formulated by provinces, autonomous regions and municipalities directly under the Central Government. Article 10 Owners in the same property management area shall set up owners' meetings and elect owners' committees under the guidance of the real estate administrative departments of the district and county people's governments where the property is located. However, if there is only one owner, or if the number of owners is small and all owners agree unanimously, it is decided not to set up the owners' meeting, and the owners will jointly perform the duties of the owners' meeting and the owners' committee. Members of the owners' committee shall be owners who are enthusiastic about public welfare undertakings, have a strong sense of responsibility and have certain organizational ability. The chairman and deputy directors of the owners' committee are elected from among the members of the owners' committee. The voting right of the owners at the first meeting of the owners' congress is determined according to the building area of the property owned by the owners, the number of residential units and other factors. Specific measures shall be formulated by provinces, autonomous regions and municipalities directly under the Central Government. Article 11 The owners' congress shall perform the following duties: (1) To formulate and amend the owners' convention and the rules of procedure of the owners' congress; (two) to elect and replace the members of the owners' committee and supervise the work of the owners' committee; (three) the selection and dismissal of property management companies; (four) to decide on the use and renewal of special maintenance funds, and supervise the implementation; (five) to formulate and modify the rules and regulations on the use of * * * parts and facilities, public order and environmental sanitation maintenance in the property management area; (six) other duties related to property management as stipulated by laws, regulations or the rules of procedure of the owners' congress. Twelfth owners' meeting can be in the form of collective discussion, but also in the form of written comments; However, there should be owners who hold more than 1/2 voting rights in the property management area to participate. The owner may entrust an agent to attend the meeting of the owners' congress. The decision made by the owners' meeting must be approved by the owners 1/2 or more voting rights present at the meeting. The decision of the owners' congress to formulate and amend the owners' convention and the rules of procedure of the owners' congress, to hire and dismiss property management enterprises, to use special maintenance funds and to continue to raise funds must be approved by more than two-thirds of the voting rights held by all owners in the property management area. The decision of the owners' meeting is binding on all owners in the property management area. Thirteenth owners' meeting is divided into regular meetings and temporary meetings. Regular meetings of the owners' congress shall be held in accordance with the rules of procedure of the owners' congress. Upon the proposal of more than 20% of the owners, the owners' committee shall organize an interim meeting of the owners' congress. Article 14 A meeting of the owners' congress shall be held, and all owners shall be notified before the meeting 15. The meeting of the owners' assembly of residential quarters shall notify the relevant residents' committees at the same time. The owners' committee shall keep the minutes of the owners' meeting. Article 15 The owners' committee is the executive body of the owners' congress and performs the following duties: (1) Convene the owners' congress and report on the implementation of property management; (two) on behalf of the owners and property management companies selected by the owners' congress to sign a property service contract; (three) timely understand the opinions and suggestions of the owners and property users, and supervise and assist the property management enterprises to perform the property service contract; (four) to supervise the implementation of the owners' convention; (five) other duties entrusted by the owners' congress. Sixteenth owners' committee shall, within 30 days from the date of election, file with the real estate administrative department of the district or county people's government where the property is located. Seventeenth owners' convention should stipulate the use, maintenance and management of the property, the interests of the owners, the obligations that the owners should perform, and the responsibilities that they should bear in violation of the convention. The owners' convention is binding on all owners. Article 18 The rules of procedure of the owners' congress shall stipulate the methods of discussion, voting procedures, methods for determining the voting rights of owners, the composition of the owners' committee and the term of office of members. Nineteenth owners' congress and owners' committee shall perform their duties according to law, and shall not make decisions or engage in activities unrelated to property management. If the decision made by the owners' congress or the owners' committee violates laws and regulations, the real estate administrative department of the district or county people's government where the property is located shall order it to correct or cancel its decision within a time limit and notify all the owners. Twentieth owners' congress and owners' committee shall cooperate with public security organs and residents' committees to do a good job in maintaining social order in the property management area. In the property management area, the owners' congress and the owners' committee shall actively cooperate with the relevant residents' committees to perform their autonomous management duties according to law, support the residents' committees to carry out their work, and accept their guidance and supervision. The decisions made by the owners' assembly and the owners' committee of residential quarters shall inform the relevant residents' committees and listen carefully to the suggestions of the residents' committees. Chapter III Pre-property Management Article 21 Before the owners and the owners' general assembly hire a property management enterprise, the construction unit shall sign a written pre-property service contract. Article 22 The construction unit shall formulate a temporary owners' convention before the sale of the property, and make an agreement on the use, maintenance and management of the property, the interests of the owners, the obligations that the owners should perform, and the responsibilities that they should bear if they violate the convention. The temporary owners' convention formulated by the construction unit shall not infringe upon the legitimate rights and interests of property buyers. Twenty-third construction units should express the temporary owners' convention to the property buyers before the sale of the property, and explain it. When signing a property sales contract with the construction unit, the property buyer shall make a written commitment to abide by the temporary convention of the owners. Article 24 The State encourages construction units to select qualified property management enterprises through bidding in accordance with the principle of separating real estate development from property management. The construction unit of residential property shall select a property management enterprise with corresponding qualifications through bidding; If the number of bidders is less than three or the residential scale is relatively small, with the approval of the real estate administrative department of the district or county people's government where the property is located, a property management enterprise with corresponding qualifications may be selected by agreement. Article 25 The sales contract signed between the construction unit and the property buyer shall include the contents stipulated in the previous property service contract. Twenty-sixth prophase realty service contract may stipulate the time limit; However, if the realty service contract signed by the owners' committee and the realty management enterprise comes into effect before the expiration of the term, the prophase realty service contract shall be terminated. Twenty-seventh owners shall not dispose of the ownership or use right of the * * * parts and * * * facilities and equipment of the property according to law. Twenty-eighth property management companies to undertake the property, the property should be * * * parts, * * facilities and equipment for inspection. Article 29 When going through the formalities of property acceptance, the construction unit shall hand over the following materials to the property management enterprise: (1) Completion acceptance materials such as completion general plan, completion drawings of single buildings, structures and equipment, completion drawings of supporting facilities and underground pipe network projects; (2) Technical data such as installation, use and maintenance of facilities and equipment; (three) property quality warranty documents and property use documents; (four) other information required for property management. When the prophase realty service contract is terminated, the realty management enterprise shall hand over the above information to the owners' committee. Thirtieth the construction unit shall, in accordance with the provisions, configure the necessary property management space in the property management area. Article 31 The construction unit shall undertake the warranty responsibility of the property according to the warranty period and scope stipulated by the state. Chapter IV Property Management Services Article 32 An enterprise engaged in property management activities shall have the qualification of an independent legal person. The state implements a qualification management system for enterprises engaged in property management activities. The specific measures shall be formulated by the administrative department of construction in the State Council. Thirty-third personnel engaged in property management shall obtain professional qualification certificates in accordance with the relevant provisions of the state. Thirty-fourth a property management area by a property management enterprise to implement property management. Article 35 The owners' committee shall sign a written property service contract with the property management enterprise selected by the owners' congress. Property service contracts shall stipulate property management matters, service quality, service fees, rights and obligations of both parties, management and use of special maintenance funds, property management premises, contract term, liability for breach of contract, etc. Thirty-sixth property management companies should provide corresponding services in accordance with the provisions of the property service contract. If the property management enterprise fails to perform the property service contract, causing personal and property safety damage to the owner, it shall bear corresponding legal responsibilities according to law. Thirty-seventh property management companies to undertake the property, it shall go through the formalities of property acceptance with the owners' committee. The owners' committee shall hand over the information specified in the first paragraph of Article 29 of these regulations to the property management enterprise. Article 38 The ownership of property management houses belongs to the owners according to law. Without the consent of the owners' meeting, the property management enterprise shall not change the use of the property management house. Article 39 When the realty service contract is terminated, the realty management enterprise shall return the realty management house and the information specified in the first paragraph of Article 29 of these regulations to the owners' committee. When the realty service contract is terminated, if the owners' congress selects a new realty management enterprise, the realty management enterprise shall do a good job of handover. Fortieth property management companies may entrust the special service business within the property management area to professional service companies, but may not entrust all property management within the area to others. Forty-first property service charges should follow the principles of rationality, openness, and adaptability between charges and service levels, and distinguish the nature and characteristics of different properties. Owners and property management companies shall, in accordance with the measures for charging property services formulated by the competent price department of the State Council in conjunction with the competent construction administrative department of the State Council, stipulate in the property service contract. Forty-second owners should pay the property service fee in accordance with the provisions of the property service contract. If the owner and the user of the property agree that the user of the property shall pay the property service fee, the owner shall bear joint and several liability from the agreement. Property that has been completed but has not been sold or handed over to the property buyer shall be paid by the construction unit. Forty-third price departments of the people's governments at or above the county level shall, jointly with the real estate administrative departments at the same level, strengthen the supervision of property service charges. Forty-fourth property management companies can provide services other than those stipulated in the property service contract according to the entrustment of the owners, and the service remuneration shall be agreed by both parties. Forty-fifth property management area, water supply, power supply, gas supply, heating, communications, cable television and other units should charge the relevant fees to the end users. If a property management enterprise accepts the entrustment to collect the fees mentioned in the preceding paragraph, it shall not collect additional fees such as handling fees from the owners. Forty-sixth of the property management area in violation of public security, environmental protection, property decoration and use of relevant laws and regulations, property management enterprises should be stopped, and timely report to the relevant administrative departments. After receiving the report from the property management enterprise, the relevant administrative departments shall stop the illegal acts or deal with them according to law. Forty-seventh property management companies should assist in the safety work within the property management area. When a safety accident occurs, the property management enterprise shall, while taking emergency measures to assist the rescue work, report to the relevant administrative departments in a timely manner. Property management enterprises shall abide by the relevant provisions of the state when hiring security personnel. Security personnel shall perform their duties when maintaining public order in the property management area, and shall not infringe upon the legitimate rights and interests of citizens. Forty-eighth property users in the property management activities of the rights and obligations agreed by the owners and property users, but shall not violate the laws, regulations and the relevant provisions of the owners' convention. Property users who violate these regulations and the provisions of the owners' convention shall be jointly and severally liable. Forty-ninth real estate administrative departments of local people's governments at or above the county level shall promptly handle complaints from owners, owners' committees, property users and property management enterprises in property management activities. Chapter V Use and Maintenance of Property Article 50 Public buildings and facilities built according to the plan within the property management area shall not be changed in use. If the owners need to change the use of public buildings and facilities according to law, they shall inform the property management enterprises after handling the relevant formalities according to law; If a property management enterprise really needs to change the use of public buildings and facilities, it shall be submitted to the owners' meeting for discussion and approval, and the owners shall go through the relevant formalities according to law. Fifty-first owners and property management companies shall not occupy or dig roads and sites within the property management area without authorization, which will harm the interests of owners. Because of the maintenance of property or public interests, the owners really need to temporarily occupy or dig roads and sites, and shall obtain the consent of the owners' committee and the property management enterprise; If a property management enterprise really needs to temporarily occupy or dig roads and sites, it shall obtain the consent of the owners' committee. Owners and property management companies shall restore the roads and sites temporarily occupied and excavated to their original state within the agreed time limit. Fifty-second water supply, power supply, gas supply, heating, communications, cable television and other units shall bear the responsibility for the maintenance and conservation of related pipelines and facilities in the property management area according to law. If the units specified in the preceding paragraph temporarily occupy or dig roads and sites due to maintenance, they shall promptly restore the original state. Fifty-third owners need to decorate the house, it should inform the property management enterprise in advance. The property management enterprise shall inform the owners of the prohibited acts and matters needing attention in the house decoration. Article 54 The owners of residential properties, non-residential properties in residential quarters or non-residential properties connected with the single structure of residential buildings shall pay special maintenance funds in accordance with relevant state regulations. Special maintenance funds shall be owned by the owners, and shall be used exclusively for the maintenance, renewal and transformation of property parts and facilities after the expiration of the property warranty period, and shall not be used for other purposes. Measures for the collection, use and management of special maintenance funds shall be formulated by the construction administrative department of the State Council in conjunction with the finance department of the State Council. Fifty-fifth the use of property * * * with parts, * * with facilities and equipment for business, should obtain the consent of the relevant owners, owners' congress, property management companies, in accordance with the provisions of the relevant procedures. Owners' income should be mainly used to supplement special maintenance funds, and can also be used according to the decision of the owners' congress. Fifty-sixth property security risks, endangering public interests and the legitimate rights and interests of others, the responsible person shall timely repair and maintenance, the relevant owners should cooperate. If the responsible person fails to perform the maintenance obligation, it can be maintained by the property management enterprise with the consent of the owners' meeting, and the expenses shall be borne by the responsible person. Chapter VI Legal Liability Article 57 If a residential property construction unit hires a property management enterprise without bidding or approval, and employs a property management enterprise by agreement, the real estate administrative department of the local people's government at or above the county level shall order it to make corrections within a time limit, give it a warning and may concurrently impose a fine of more than 6,543,800 yuan. Article 58 Where a construction unit, in violation of the provisions of these Regulations, arbitrarily disposes of the ownership or use right of the property parts and facilities belonging to the owners, the real estate administrative department of the local people's government at or above the county level shall impose a fine of not less than 50,000 yuan but not more than 200,000 yuan; If losses are caused to the owners, they shall be liable for compensation according to law. Fifty-ninth in violation of the provisions of this Ordinance, the relevant information is not handed over, and the real estate administrative department of the local people's government at or above the county level shall order it to make corrections within a time limit; If the relevant materials are still not handed over within the time limit, the construction unit and the property management enterprise shall be notified, and a fine of 65,438 yuan or more and 65,438+10,000 yuan or less shall be imposed. Article 60 Anyone who violates the provisions of these regulations and engages in property management without obtaining a qualification certificate shall be confiscated by the real estate administrative department of the local people's government at or above the county level and fined between 50,000 yuan and 200,000 yuan; If losses are caused to the owners, they shall be liable for compensation according to law. Whoever obtains a qualification certificate by deception shall be punished in accordance with the provisions of the first paragraph of this article, and the qualification certificate shall be revoked by the department that issued the qualification certificate. Article 61 If a property management enterprise, in violation of the provisions of these Regulations, hires personnel who have not obtained the professional qualification certificate of property management to engage in property management activities, the real estate administrative department of the local people's government at or above the county level shall order it to stop the illegal act and impose a fine of not less than 50,000 yuan but not more than 200,000 yuan; If losses are caused to the owners, they shall be liable for compensation according to law. Article 62 If a property management enterprise entrusts all property management in a property management area to others in violation of the provisions of these Regulations, the real estate administrative department of the local people's government at or above the county level shall order it to make corrections within a time limit and impose a fine of more than 30% and less than 50% of the entrusted contract price; If the circumstances are serious, the qualification certificate shall be revoked by the department that issued the qualification certificate. The entrusted income is used for the repair and maintenance of * * * parts and * * * facilities and equipment in the property management area, and the rest is used according to the decision of the owners' meeting; If losses are caused to the owners, they shall be liable for compensation according to law. Article 63 If anyone misappropriates special maintenance funds in violation of the provisions of these Regulations, the real estate administrative department of the local people's government at or above the county level shall recover the misappropriated special maintenance funds, give a warning, confiscate the illegal income, and may impose a fine of less than 2 times the misappropriated amount; Property management companies misappropriate special maintenance funds, and if the circumstances are serious, the qualification certificate shall be revoked by the department that issued the qualification certificate; If the case constitutes a crime, the directly responsible person in charge and other directly responsible personnel shall be investigated for criminal responsibility according to law. Article 64 If a construction unit violates the provisions of these Regulations and fails to allocate necessary property management premises in the property management area, the real estate administrative department of the local people's government at or above the county level shall order it to make corrections within a time limit, give it a warning, confiscate its illegal income and impose a fine of 6,543,800 yuan to 500,000 yuan. Article 65 If a property management enterprise, in violation of the provisions of these Regulations, changes the use of its property management premises without the consent of the owners' meeting, the real estate administrative department of the local people's government at or above the county level shall order it to make corrections within a time limit, give it a warning and impose a fine of 6,543,800 yuan to 6,543,800 yuan; If there is income, the income will be used for the maintenance and conservation of parts, facilities and equipment used in the property management area, and the rest will be used according to the decision of the owners' meeting. Article 66 Anyone who violates the provisions of these Regulations and commits any of the following acts shall be ordered by the real estate administrative department of the local people's government at or above the county level to make corrections within a time limit, given a warning and fined in accordance with the provisions of the second paragraph of this article; The proceeds will be used for the maintenance of * * * parts and * * * facilities in the property management area, and the rest will be used according to the decision of the owners' meeting: (1) changing the use of planned public buildings and * * * facilities in the property management area without authorization; (two) unauthorized occupation and excavation of roads and sites within the property management area, which harms the interests of the owners; (three) unauthorized use of property * * * with parts, * * with facilities and equipment for business. Individuals who commit one of the acts listed in the preceding paragraph shall be fined 1000 yuan or more and 10000 yuan or less; If a unit commits one of the acts listed in the preceding paragraph, it shall be fined between 50,000 yuan and 200,000 yuan. Sixty-seventh in violation of the property service contract, the owners failed to pay the property service fee, the owners' committee shall urge them to pay within a time limit; If it fails to pay within the time limit, the property management enterprise may bring a lawsuit to the people's court. Sixty-eighth owners in the name of the owners' congress or owners' committee, engaged in activities that violate laws and regulations, which constitutes a crime, shall be investigated for criminal responsibility according to law; If it does not constitute a crime, it shall be given administrative penalties for public security according to law. Article 69 If, in violation of the provisions of these Regulations, the staff of the construction administrative department of the State Council, the real estate administrative department of the local people's government at or above the county level or other relevant administrative departments take advantage of their positions to accept other people's property or other benefits, fail to perform their supervision and management duties according to law, or fail to investigate and deal with illegal acts, which constitutes a crime, criminal responsibility shall be investigated according to law; If it does not constitute a crime, it shall be given administrative sanctions according to law. Chapter VII Supplementary Provisions Article 70 These Regulations shall come into force as of September 6, 2003. (End) Interpretation of the Supreme People's Court on Several Issues Concerning the Specific Application of Laws in the Trial of Property Service Disputes (Fa Shi [2009] No.8, adopted at the1466th meeting of the Judicial Committee of the Supreme People's Court on April 20, 2009) The Supreme People's Law was promulgated in the Supreme People's Court, People's Republic of China (PRC).