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What are the five restaurant slogans and the six polite expressions?
Six polite expressions: ? Greetings ? Soliciting ? Apology ? Thank you ? Honorifics ? Farewell . ?
1. Address terms?
1. General titles: Mr., Ms., Miss, Mrs., Mrs.?
2. Professional plus general honorifics, such as professor Sir, Secretary, etc. ?3. Last name plus job title, etc., Chairman Zhang, Manager Li, etc. ?
2. Greetings?
1. Standard greetings: Hello, hello everyone, hello ladies, etc. ?
2. Time-sensitive greetings: good morning, good night, etc. ?
3. Welcome words?
1. Welcome words: "Hello! Welcome." "Miss Li, welcome."?
2. Farewell words: "Goodbye", "Please take your time", "Welcome again?", "Welcome next time", "Have a safe journey, etc." ?
4. Message of request?
1. Standard request message. Mainly use "please".
For example: Please remember the license plate number, please follow me, please wait, please give way, etc. ?
2. Asking for help. Commonly used ones include: excuse me, please, bother, help, please take care of me, etc. ?
3. Combined request language. This is a comprehensive application of the first two forms.
For example: "Please give way." "Excuse me, could you please help me take care of it."?
5. Inquiry language?
1 , active. What do you need?" "Can I do something for you?"?
2. Closed type. "Do you think this format is okay? "Would you like to try it first?" "Do you mind if I help you?" "?
3. Open plan. "Do you like light or dark colors?" "Do you want to live in a single room or a double room?" "Are you planning to book a deluxe private room, an elegant seat, or a private room? ? "Here are...which one would you like?" "?
6. Responses?
1. Affirmative. "Okay", "OK", "Yes", "I will definitely do it", "I am very happy to do it for you" "You serve", "I will try my best to meet your requirements"? etc.?
2. Courteous style. "Please don't be polite", "This is what we should do", "You have appreciated it", "Thank you" "Your compliment", "I will definitely work harder", "It's my honor that you are satisfied", etc. ?
3. Understanding. "It's okay", "It doesn't matter", "You don't need to take it to heart", etc. The standard form of acknowledgment and thank you. "Thank you", "Great", "Thank you" etc.
4. Strengthening style. "Thank you very much", "Thank you very much", "Thank you very much, thank you very much", etc. ?
5. Concrete formula. "Sorry for causing trouble to you", "I'm sorry for you to worry about this time", "We've got to take care of you", etc. ?
7. Appreciation words?
1. Recognition style. "Your point of view is very correct", "You are really an expert", "You are really worthy of being an expert in this field", etc. ?
2. Evaluation formula. "You are so kind", "Great", "Great", "You are so discerning", "You have such good taste", etc. ?
8. Congratulations?
1. Social style. "I wish you health and happiness", "I wish you all the best", "I wish you all the best", "I wish you immediate success", "I wish you all your wishes come true", "I wish you good luck", "Congratulations", "Congratulations" You", "I'm so happy for you", etc. ?
2. Festive style. "Happy holidays", "Happy birthday", "Happy wedding", "Happy New Year", "Congratulations on getting rich", "I wish you a happy business", "I wish you happiness like the East China Sea and longevity as long as the Southern Mountains", etc.?
9. Negotiation?
1. Apology. "I'm really sorry, our conditions are not perfect enough." "I'm really sorry, our capabilities are limited."?
2. Transfer type. "Sorry, would you like something else?" The most famous and best thing here is... Do you want to try it?" "This looks similar to what you want. Can you take a look?"?
3. Interpretation." The company has express regulations, so I'm sorry, but there's nothing I can do. "Sorry, we have regulations and cannot meet your request."
”
10. Apology?
“Sorry”, “Sorry”, “Excuse me”, “Sorry”, “Please forgive me”, “I’m sorry”, “Excuse me” "I'm sorry," "I'm sorry," "I'm sorry," "I'm sorry," "I'm sorry," "I'm sorry," etc.?
Restaurant Slogan
1. A meal of porridge is hard to come by, and it is difficult to pay half attention to material resources.
2. Take the amount you need and avoid waste. < /p>
3. Strictly practice thrift and oppose extravagance and waste.
4. Put an end to waste on the tip of the tongue
5. Although the grain of rice is small, you still have a good reputation for being thrifty. .
Extended information:
Waiter Code of Conduct
1. Waiter professional quality refers to:
Work awareness, work attitude, work skills , work procedures, work efficiency, cooperation spirit
2. Waiter look and gesture requirements:
Full of energy, full of spring breeze, concentrated, full of enthusiasm, kind words, dedicated to work, nimble movements, proactive Thoughtful;
Taboos: gloomy face, listless, absent-minded
3. Basic requirements for waiters
1. Punctuality, calmness, alertness, rich common sense and Common sense in this industry
2. Be clean and tidy, have a positive attitude, be enthusiastic and polite, and say "please" at the beginning and "thank you" at the end;
3. Always use your brain and be aware of the changes around you. Challenge, overcome difficulties, and have a sense of innovation;
4. Strictly demand yourself: respect, self-respect, dedication, joy in work, and establish a sense of ownership
5. Able to complete the formulated tasks correctly and quickly work, keep the working environment clean, and complete the day's work on the same day;
6. Work honestly and treat every customer honestly;
7. Strictly abide by the restaurant rules and regulations and obey Work assigned by the boss.
8. Have a harmonious relationship with colleagues, be trustworthy when getting along with colleagues, cooperate with others, ask for advice humbly, and strive to become a person whom others can trust.
9. Be helpful, always pay attention to customers, and meet their dining needs
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