What is a 5A-level scenic spot?

1. The quality grade of tourist attractions is divided into five grades, which are AAAAA, AAAA, AAA, AA and A-level tourist attractions from high to low.

2. The marks and certificates of the quality grade of tourist attractions shall be uniformly stipulated by the national quality grade assessment institutions of tourist attractions.

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5A:

5A is a standard quality rating system, and it is the highest rating standard for tourist attractions (spots) in China. Compared with 4A-level tourist attractions, this standard pays more attention to humanization and details, and can better reflect the overall psychological needs of tourists for tourist attractions, highlighting the tourist-centered and people-oriented nature. It has the following requirements:

Transportation: It needs to be reached directly by land, sea and air.

In the new standard, flow is listed as the first factor. The 5A-level tourist area has a high demand for transportation: "The transportation facilities are perfect and the access is convenient. There are first-class highways or high-grade waterways or direct routes; Or have a special travel route. " In the service quality and environmental quality scoring rules, the 5A-level tourist area needs to get 900-950 points out of the total score of 1000, which is directly related to the distance to the airport and the traffic score: only within 30 kilometers can it get the full score of 10.

Guide: College degree or above.

Tour guides or lecturers in 5A-level tourist areas should have college degree or above, of which at least 30% have bachelor degree or above. The documents, quantity and language are required to meet the needs of tourists. The standard rate of Putonghua 100%. Tour guide (commentary) words are scientific, accurate and literary. The tour guide service is targeted and emphasizes personalization. The requirements for the educational level of tour guides or interpreters are far higher than the threshold of technical secondary school education for tour guides in China at present.

Sanitary facilities: beauty has cultural connotation.

In the new standard, there are special provisions for public toilets in tourist areas, and the toilets that meet the 5A standard are formulated in detail from the aspects of beauty, hygiene and culture. Public toilets in 5A-level tourist areas require eye-catching and beautiful signs and landscape architectural modeling. The room is clean and tidy, with a cultural atmosphere. Garbage bins should not only be reasonably laid out and clearly marked, but also be beautiful, unique in shape, coordinated with the environment and classified.

Reception capacity: 50,000 overseas tourists are received every year.

The new standard requires that the 5A-level tourist area receive more than 600,000 domestic and foreign tourists, including more than 50,000 overseas tourists. At the same time, the satisfaction rate of tourist sampling survey is very high.

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4A:

1. Tourism traffic

A) good accessibility. Perfect transportation facilities, convenient access. Or there are first-class roads or high-grade waterways or direct routes; Or vehicles with special driving routes.

B) There is a special parking lot or ship dock that is in harmony with the landscape environment. And the management is perfect, the layout is reasonable, and the capacity can meet the requirements of tourist reception. The site is flat and solid or the water is clear. The logo is standard and eye-catching.

C) The tour route or waterway layout in the area is reasonable and smooth, and the viewing area is large. The road surface has characteristics, or the water quality of the waterway is good.

D) Use low-emission vehicles or encourage the use of clean energy vehicles in this area.

visit

A) The visitor center has reasonable site selection, appropriate scale, complete facilities and perfect functions. The consulting service personnel are well equipped, skilled and enthusiastic.

B) Various guiding signs (including tour guide panorama, tour guide map, signs, landscape introduction boards, etc.). ) has a distinctive shape and is in harmony with the landscape environment. Set up signs and landscape introduction boards reasonably.

C) Public information materials (such as research works, popular science books, comprehensive picture books, audio-visual products, guide maps and guide materials, etc.). ) outstanding features, complete varieties, rich content, excellent production and timely update.

D) Tour guides (interpreters) should hold relevant certificates, and the number and language can meet the needs of tourists. The standard rate of Putonghua 100%. Tour guides (commentators) should have a high school education or above, of which college education or above is not less than 40%.

E) The guide's words are scientific, accurate and vivid. The quality of tour guide service meets the requirements of 4.5.3 and Chapter 5 in GB/T15971-KLOC-0/995.

F) The graphic symbols of public information are set reasonably, with beautiful design, characteristics and artistry, and meet the requirements of GB/GB/T 1000 1. 1+0.

G) tourist rest facilities are reasonable in layout, sufficient in quantity, beautiful in design, distinctive in features and artistic.

3. Travel safety

A) Seriously implement the safety laws and regulations formulated and promulgated by public security, transportation, labor, quality supervision, tourism and other relevant departments, establish and improve the safety system, and fully implement the work.

B) The fire fighting, anti-theft and rescue facilities are complete, intact and effective, and the transportation, electromechanical, sightseeing and entertainment facilities are in good condition, operating normally and without potential safety hazards. The amusement park meets the safety and service standards stipulated in GB/T 16767. Danger zone signs are obvious, protective facilities are complete and effective, and there are special personnel to guard during peak hours.

C) Establish an emergency rescue mechanism, set up an infirmary and equip it with medical personnel. Have an emergency plan, strong emergency handling ability, timely and appropriate accident handling, and accurate and complete file records.

4. Hygiene

A) The environment shall be clean and tidy, free from sewage and dirt, and free from disorderly construction, heaping and misplacing; Buildings and facilities are free from peeling and dirt, and the air is fresh and odorless.

B) All kinds of places meet the requirements of GB 9664, catering places meet the requirements of GB 16 153, and swimming places meet the requirements of GB 9667.

C) The layout of public toilets is reasonable, the number can meet the needs, the signs are eye-catching and beautiful, and the architectural modeling is in harmony with the landscape environment. All toilets are equipped with flushing, combined flushing and ventilation equipment, and are kept in good condition or use waterless ecological toilets. The toilet management is perfect, the sanitary ware is clean, free of dirt and blockage. The room is neat.

D) The garbage bins shall be arranged reasonably, clearly marked, the quantity shall meet the needs, the shape shall be beautiful, and they shall be in harmony with the environment. Garbage is collected by classification, cleaned in time, and removed every day.

E) The food hygiene conforms to the national regulations, the catering service is equipped with disinfection facilities, and disposable tableware that causes environmental pollution is not used.

5. Post and telecommunications services

A) Providing postal services and postal commemorative services.

B) Communication facilities shall be arranged reasonably. There are public telephones at entrances and exits and places where tourists gather, and there are international and domestic direct dialing functions.

C) The telephone booth is in harmony with the environment, and the signs are beautiful and eye-catching.

D) Convenient communication, smooth lines, friendly service and reasonable charges.

E) can receive cell phone signals.

6. Travel shopping

A) The layout of shopping places is reasonable, with distinctive architectural shapes, colors and materials, which are in harmony with the environment.

B) The shopping places are centrally managed, the environment is clean and tidy, the order is good, and there is no phenomenon of chasing and selling.

C) Have unified management measures and means for commodity employees.

D) There are many kinds of tourist commodities with local characteristics.

7. Management

A) The management system is sound and the operation mechanism is effective.

B) The management systems for tourism quality, tourism safety and tourism statistics are sound and effective, with effective measures, regular supervision and inspection, and complete written records and summaries.

C) The management personnel shall be reasonably equipped, and the senior management personnel shall have college education or above.

D) Have a unique product image, good quality image, distinct visual image and civilized employee image, establish its own brand logo and use it comprehensively and appropriately.

E) There is a formally approved tourism master plan, and the development and construction projects meet the planning requirements.

F) The training institutions and systems are clear, the personnel and funds are implemented, and the business training is comprehensive and effective. On-the-job personnel training pass rate 100%.

G) The complaint system is sound, personnel and equipment are implemented, complaints are handled in a timely and proper manner, and records are complete.

H) Providing travel tools and articles for specific groups (old people, children, disabled people, etc.). ) and provide special services.

8. Resources and environmental protection

A) the air quality reaches the first-class standard of GB 3095- 1996.

B) the noise quality reaches the first-class standard of GB 3096- 1993.

C) the environmental quality of surface water meets the requirements of GB 3838.

D) Sewage discharge shall meet the requirements of GB 8978.

E) Protecting natural landscapes and cultural relics and historic sites by scientific means and advanced measures can effectively prevent natural and man-made destruction and maintain the authenticity and integrity of natural landscapes and cultural relics and historic sites.

F) Scientifically manage the tourist capacity.

G) The building layout is reasonable, and the number, height, color and shape of building objects are in harmony with the landscape. The main building of the entrance and exit has style and is in harmony with the landscape environment. The surrounding buildings are in harmony with the landscape style, or there are certain buffer zones or isolation zones.

H) Good environment and atmosphere. The green coverage rate is high, the plants and landscapes are reasonably configured, and the landscape and environmental beautification measures are diverse, with good results.

1) All facilities and equipment in the area meet the requirements of national environmental protection, and will not cause environmental pollution and other public hazards, and will not damage tourism resources and the atmosphere.

9. Attractiveness of tourism resources

A) Ornamental entertainment is very valuable.

B) It has high historical value, cultural value and scientific value at the same time, or one of its values has national significance.

C) There are many precious species, or the landscape is very strange, or there are national resource entities.

D) The volume of resource entities is large, or there are many types of resources, or the density of resource entities is excellent.

E) The resource entity is complete and maintains its original form and structure.

10. Market attraction

A) it is well-known throughout the country.

B) high visibility.

C) strong market radiation.

D) form a characteristic theme with certain originality.

1 1. Receiving capacity

Received more than 500,000 domestic and foreign tourists, including more than 30,000 overseas tourists.

12. Tourist satisfaction

The satisfaction rate of tourist sampling survey is high. [ 1]