Why are there no soil for quality management in some places?

A good management method, a good management idea and a scientific quality management idea that has been tested by practice are just slogans in many places. That's because management only regards quality management as a fashion modifier and never regards quality as important as life, so they blindly pursue output and profit. At that time, the curse had been buried.

Ideas determine behavior, and behavior produces results. With a responsible member like you, the organization should feel at ease.

Reprint the following information for your reference.

Importance of product quality

Quality is the life of an enterprise, which is a conclusion that many enterprises have summed up with experience or lessons, and everyone is convinced. The general meaning of this sentence is: the product quality is not good, and it will eventually be rejected by consumers and eliminated by the market. If the products of the enterprise can't be sold, the enterprise will go bankrupt. Therefore, good quality is the life and death of the enterprise, and it is the life of the enterprise.

After enterprises fully realize the importance of quality, they will generally make great efforts to instill quality awareness, learn quality management methods, implement total quality management and carry out ISO9000 quality management system certification. After paying attention to quality, the quality management level of enterprises has been improved, which has promoted the further development of quality management activities. At this time, the company will also put forward higher goals in quality management, such as pursuing zero defects, one-time qualified rate 100%, striving for perfection, making products into fine products and so on.

Adhering to quality management activities will always bring consumers a good reputation and a good external image of the company. With this benefit, the company will eventually refine it into a culture. The common essence of quality culture, such as quality, is a kind of responsibility and must be responsible to consumers. Quality is a kind of morality, and its lofty honor must be maintained; Quality is a habit, which should be the conscious expression of employees' daily work. Over time, quality has become the highest pursuit of all employees in the company. (Excerpted from the Internet, the copyright belongs to the original author)

What will happen next? Let me give you an example. An electronic company produces electronic toys, each about 12, 3 yuan. The company's quality standard is: 1.5 volt dry battery, which is unqualified within 2 hours; Motor noise is greater than 10 dB, and it is judged unqualified; The platform with a height of 30cm was damaged when landing, and it was judged unqualified; There is a big pinhole stain on the paint surface of the front cover, which is judged unqualified; The back cover with shallow scratches exceeding 0.3 cm is judged unqualified; The flatness of the front and rear covers exceeds 0.05cm, and it is judged unqualified; If the joint gap exceeds 0.05 cm, it is judged unqualified; Different parts of the surface can be seen clearly in normal light, but they are judged to be unqualified-

According to the requirements of this quality standard, the result is that the defective rate of products remains high. At this time, the thinking of the whole enterprise has pointed to how to reduce the defective rate of products, and no one has reviewed whether this quality standard is too strict and greatly exceeds the market demand. Therefore, the enterprise re-purchased mold opening equipment, injection molding machine and spraying equipment, hired high-quality employees, and re-selected material suppliers, which improved the production environment and improved the degree of production automation.

Under the guidance of the quality policy of infinite in-depth quality management, the electronic toy products with extremely low profit have been made into fine products through comprehensive quality upgrade, but the positive profit has also been made into negative profit, which is of course embarrassing. This is the result of one-sided pursuit of quality and misunderstanding of the meaning of quality. Therefore, quality is the life of an enterprise, poor quality will be short-lived, and too high quality will be fatal.

How do we treat quality management correctly? First of all, the standard of product quality should be determined by the market rather than the factory, so as to meet the market demand, and the excessively loose or strict standards in the factory should not be imposed on the market. Secondly, we should realize that the quality level is much higher than the price level, which is a kind of value surplus and waste. Regardless of the reasonable needs of consumers, blindly pursuing Excellence is a dogmatism of quality understanding and a deviation of quality implementation. It is the most serious harm to the enterprise.

Thirdly, it is good to correctly understand that the core of quality is appropriateness, which is a behavior that is responsible to both enterprises and consumers, and the relationship between the value recognized by manufacturers and consumers and merchants is slightly greater than the price. The external quality is romance, while the essence is realism, just like how much money is given to do things behind the meticulous care of star hotels.

Importance of product quality

In the development of quality management, the idea of enterprise quality management has undergone a qualitative change, from "inspection" to "prevention" of product quality, from "blocking" to "sparse" and then to "total quality management" of production. It is not difficult to see that the requirements for refinement and quality level in the production process are getting higher and higher.

In order to ensure the quality and safety of products, many enterprises have taken a higher starting point in quality management, integrated with the international quality management model, comprehensively introduced the quality management concept of product production, established a quality assurance system independent of production management, strengthened quality inspection and quality supervision in the process of product realization, fundamentally eliminated the chronic disease of sacrificing quality when solving the conflict between output, cost and quality, and realized the transformation of quality management concept.

Quality management should change from post-event quality inspection control to preventive pre-event control and process control; Quality management is like seeing a doctor. We can't forget to treat the symptoms. Although many enterprises hold high the slogan that "quality is the life of the enterprise", there is a misunderstanding that "results are valued over process" in reality. In order to get rid of the misunderstanding of "control after the event" and improve the execution of control before and during the event, enterprises must implement a total quality management model in quality management, and everyone is responsible for it, so that quality control can be carried out at every source.

The treatment of quality problems has changed from blocking to sparse. From the responsibility and result evaluation of quality problems to the cause analysis and continuous implementation of quality improvement. There must be a reason for the quality problems. If we blindly pursue responsibility and impose financial punishment, it will lead to minor problems being concealed and eventually assembled into major quality accidents. Therefore, we advocate putting forward problems and discussing improvement and preventive measures to avoid the recurrence of the same problems. By holding regular quality analysis meetings, brainstorming, analyzing the causes of quality problems that have occurred or may occur, finding out the root causes of the problems, and setting up a QC special research group to study and formulate solutions and preventive measures for quality problems.

Due to the fierce price competition in the real competition, the cost must be strictly controlled in the manufacturing process, and everyone needs to have a sense of ownership. How to calculate the price and cost of the auxiliary materials used by oneself should be understood. Only in this way can we know how to control, control from that aspect, encourage continuous improvement, constantly improve all details, and reduce all the production costs that can be reduced.

Reducing the quality problems in the production process can also relatively reduce the production cost.

There is no eternal answer to quality management, only eternal questions. Quality management and cost control are gradually standardized in the process of constantly solving problems. There is no best, only better, which is the quality consciousness of enterprises pursuing Excellence; Creating famous brands and providing high-quality products is the eternal pursuit of enterprise production.