The service concept of China Construction Bank.

China Construction Bank’s service philosophy: Customer first, attention to details.

China Construction Bank took the lead among its mainland peers in creating a "Customer Reception Day" system, establishing a mechanism for managers at all levels from the head office, branches to sub-branches to regularly receive customers, and achieved personalized and differentiated customer services. progress. It also provides all-round and personalized services such as exclusive financial products, asset management, consulting, and charitable trusts for mid-to-high-end customers.

Extended information

As a major state-owned bank, China Construction Bank fully implements the spirit of the Central Economic Work Conference, focusing on the "three major strategies" of inclusive finance, housing leasing, and financial technology, and based on In the real economy, we focus on customers, constantly innovate products and services, and create an "online bank" that integrates core businesses such as deposits, loans, remittances, and payments.

While serving its customers, China Construction Bank, with an open and shared attitude, embeds bank financial products and services into high-frequency application scenarios of partners, realizing the Internetization of the entire process from account opening to transactions. . Currently, China Construction Bank has cooperated with nearly a hundred institutions to extend direct banking scenario-based financial services to eight key livelihood scenarios, including consumption and shopping, travel, housing rental and sales, and leisure and entertainment.

Baidu Encyclopedia-China Construction Bank