How come the query number of Yunda Express is the same?

I have two pieces that have arrived in Jinan from Wenzhou on April 14th, but Jiang Zhongli, a young man from Yunda Express Jinan Branch (Jinan Environmental Protection Science and Technology Park), called us at 1 noon on April 16th, saying that our pieces had been delivered in a circle today, so we won't deliver them in the afternoon, so we will deliver them to us tomorrow. If we need them today, we can pick them up ourselves. Everyone knows why we need to send them by express, and we need to send them by express for such heavy goods. It's just that express delivery is faster than China Railway, Debon and other logistics methods. Besides, we have been looking for this piece before, and we are in a hurry. Our customers have fined our contract, so we called Shanghai to complain. The result of the complaint was that Jinan called us to insult us, but one of their managers promised to deliver it to our company at 5 pm. We were in a hurry to receive the goods without saying anything.

It wasn't until 5: 7 pm that Yunda finally arrived. The couple named Jiang Zhongli came. Our staff asked why the goods had been pressed for so long, and your attitude was so cross when you called. The 84-year-old boy Jiang Zhongli immediately swore and hit the staff of our company. At that time, our employees' mouths were full of blood. Afterwards, they went to the hospital to sew seven stitches, and took our goods away without giving them. Besides, it turns out that we have been using their company to send emails for more than two years. Why are they so inconsiderate of the old customers? At that time, their manager Xie came to the downstairs of our company, and he also swore directly. You said that your employees had problems, and you didn't care, but you came to deal with your customers together? It's unbearable for us. Do you comment on this principle?