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Aokang leather shoes quality
On March 27th, 20 1 1, I took it off the shelves in different seasons and bought two pairs of Aokang boots at Nanshan Xuefu Store. One pair was worn for a month, and the other pair was worn for two days! (The skin is broken and cannot be repaired)
Supplement: Shoes are sold normally, seasonal products, but not processed products!
One pair was worn in the spring of 20 12, and the other pair has never been worn. It has been well placed on the top of my closet.
Last week, that is, 20165438+1October 19 date 20 12, I took out my old Aokang shoes, and they were fine when I left in the morning. When I got to work, my colleagues found that the watches were all leather!
Later, I thought that maybe the uppers were not genuine leather, so I threw those shoes away (I regret throwing them away! )。
I don't know, I didn't expect the quality of Aokang to be so poor! Yesterday (165438+1October 29th), I took out a new dress (it looked very new and shiny). There are some cracks on the surface today (165438+1October 30th) (I'll try to upload pictures later to see if I can upload them).
Too exaggerated, these are Aokang's boots again, and this is my second time to wear them!
I swear to God, if it doesn't crack the next day, I will become a dog!
I was very angry and went to Aokang Store (Shenzhen Nanshan Xuefu Store).
I didn't know the store was closed, so I called their headquarters and said Dongguan would handle it.
Later, a Miss Qin said that she could help me to fold 100 yuan, and then trade in the old one for the new one-absolutely brilliant! Tell me to spend again and deduct it later!
In desperation, I went to their other store (Nanshan Changxing Store) and found that their shoes were all 500, and 600 yuan had a pair, so I took several hundred yuan. The shoes I bought for hundreds of dollars have only been worn for a few days, so you want me to pay for them now. I think it's unreasonable. I don't believe in their quality anymore. No pair of shoes is worn out after only two days. So I quarreled with the people in the shop! They threatened me not to complain in their shop again! And say, don't say I didn't warn you, then take your own risk! -
May I ask Aokang Company and related leaders:
What kind of revenge do you want for a consumer who has suffered losses?
How do you want to stop consumers from complaining?
Do we consumers have no right to speak, so we can suffer in vain?
First: Aokang sales staff deliberately did not explain to customers that the uppers of shoes were not genuine leather, which was deliberately concealed!
I asked if it was genuine leather, and the salesman said yes. In fact, when I read the instructions later, I found that the bottom is really leather and the top is PU. I didn't notice that the upper part was PU and the lower part was leather. Their sales staff didn't specify it at all, and then the people in the store said (Aokang Nanshan Changxing Store), meaning you can't see it clearly? ! I want to ask, don't you Aokang salespeople have the responsibility to explain the facts? Just a selective answer? In fact, if I had known it was not genuine leather, I wouldn't have bought it.
Second: Aokang's quality is not up to standard!
PU shoes are found in many places, and it is very common to have some PU shoes on boots. One pair has been worn for a month, which is beyond recognition (I really regret throwing it away, otherwise I can put the picture), and the other pair has only been worn for two days (fortunately, I haven't thrown it away, so I took a photo with my mobile phone for everyone to see).
Third: Aokang, regarding the warranty period, they are irresponsible and try their best to take advantage of the national three guarantees!
Shoes are sold everywhere in this season. I have never seen a pair of shoes that can be replaced like this as soon as they are put down. Everyone buys shoes, because people buy them everywhere in different seasons. Everyone puts it away first, and then wears it. Many of our friends often sell seasonal shoes, such as Belle's, and have never encountered such a situation. Personally, I have never asked Belle to repair any pair of shoes because the quality of others is OK. I'm not advertising for his family, I'm talking about my experience
Fourth, the disposal of old shoes needs new sales. On the surface, it is to deal with problems, but in fact it is to shirk responsibility and bundle sales.
They want me to return my broken shoes to them 100 yuan, and then spend money (500 yuan) to buy a new pair. As a result, my two pairs of shoes (including a new pair) last year were always worn for less than two months, and they were all scrapped. Do I need to pay another 400 yuan for a pair of shoes of the same model to 500 yuan? No discount if you don't buy it! Do you think this is asking me to spend money or deal with problems? It's all kidnapping, after-sales, and binding!
The man at the counter said, I just don't want to deal with them? Said I didn't mean to deal with the problem.
Big joke, not facing up to quality problems, forced sales-instead became their solution? I did what they wanted. I just want to solve this problem.
In fact, my request is simple-I don't want any discount for the same quality products!
Fifth: there is no way to complain, threatening to call 1 10.
Funny, consumers can't even have legitimate complaints after spending money? I really hope you can call 1 10 to see how Aokang treats consumers and how your shoes burst in two days.
Sixth: threaten consumers and deprive consumers of the right to speak!
Threaten that if you complain to our store again, don't say I didn't warn you!
Lang Lang Gan Kun, heaven is watching!
In short, please take the painful experience of Aokang buying shoes as a warning!
Aokang's shoes are of poor quality! The service is worse!
It only takes two days to burst the skin! It was taken with a mobile phone. We'll see.
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