What qualities should an office worker have?

Literacy is a skill or ability acquired through long-term practice and cultivation, including ideological and political, cultural, professional, physical and mental aspects, and it is an important indicator to measure a person's ability level, moral conduct and behavior style. Doing any job well requires a certain quality, so does office work. The office is the window of a unit's style image and the center of orderly operation. It is not only responsible for administrative management and operation guarantee, but also for information publicity and supervision and implementation. There are also many temporary and emergency jobs, which are "important, very hard, complicated and difficult". The quality of their work directly affects the progress and effect of the overall work of the unit. Therefore, office staff must be literate.

First, be reliable, keep up with and stand firm

Office staff have mastered or influenced the seal, pen and purse of a unit to varying degrees, and must be reliable, loyal to the party, the organization and the people; We must keep up with the overall situation and the thinking and rhythm of leaders; We must stand firm, be honest, fair and upright, be able to serve the public, truly have the party in mind, the people in mind, the responsibility in mind, and the precepts in mind, and be politically sober and sensible.

reliable. It is to be a politically reliable person, and regard loyalty to the party as the primary political principle, primary political nature and primary political quality, and immerse it in the blood and bone marrow of every comrade, internalizing it in his heart and externalizing it in his deeds. People who are politically disloyal and unreliable, no matter how capable they are, are not suitable for working in an office. Loyalty to the party is not abstract but concrete, not conditional but unconditional, pure, absolute and without any impurities. It must be reflected in loyalty to the party's beliefs, loyalty to the party organization, and loyalty to the party's theory, line, principles and policies.

keep up. It is to know the shape and the situation, keep up with the overall situation, keep up with the ideas and work rhythm of the organization and leadership, respond quickly and execute efficiently. If you can't do things, it's useless to be exhausted. The main functions of office workers are to serve leaders, service agencies and grassroots units. If they are not aligned with organizations and leaders, they are unqualified and incompetent. It is necessary to understand the historical evolution and fine style of the organization, understand the basic situation and style characteristics of the leaders, look at the problem from the perspective of the organization and think about it from the perspective of the leaders. To enhance the foresight and foresight of the work, we should think ahead, intervene in advance, and shoot as fast as possible, instead of always passively waiting for the leadership to arrange it. It is necessary to work around the center, keep a close eye on the major events that "affect the whole body", take the initiative to serve, and become a "highly intelligent computer" to implement the leadership intention. Of course, keeping up with the trend is not the same. Office staff should stress principles and rules, be not only superior, but also pragmatic, stick to principles and abide by rules and discipline.

stand firm. It is to abide by the rules and conduct, and firmly hold the bottom line of honesty and self-discipline. As the saying goes, stability can achieve far-reaching goals. Office workers, as people around the leaders, are wearing a "halo" on their heads, and often become the objects of wooing, hunting and corrosion by people with ulterior motives. Once you become someone else's prey and marionette, you will become a "spy" placed beside the leader, leaking information and selling information, standing on the opposite side of organization and leadership. We must be strict with ourselves, be honest and upright, build a good family style, manage our families, and consciously purify our social circle, life circle and circle of friends. We should always be alert to the attack of sugar-coated cannonballs, hold the first pass, hold the first line of defense, resolutely resist the erosion of decadent ideas and lifestyles, stay away from all kinds of low tastes and bad hobbies, and earnestly do not deviate from the "big festival" and lose the "small section". Be fair and upright, do not be selfish, do not seek personal gain, do not whisper, lead an honest and clean life, be self-conscious and self-motivated, be cautious and cautious, stand firm and stand firm.

2. Have vision, mind and understanding

For office workers, vision, mind and understanding are very important, and having these qualities can better do the work of "three services".

have a vision. It is to stand at the height of historical development, the overall situation and the leadership, and to look at problems, think things, do work and serve with strategic vision and thinking two or three levels higher. He who does not seek the overall situation is not enough to seek a domain. Without a certain vision and overall concept, office workers will be blind and it is difficult to take the initiative in their work. First, we should raise our horizons, have the mentality and ability to look far, observe the situation and analyze problems from the perspective of leaders, consciously think, position and manipulate the office work in the overall situation, correctly understand the overall situation, consciously obey the overall situation, resolutely safeguard the overall situation, jump out of the office to see the office work, and consciously look up at the stars even if you are caught in complicated affairs and your heart is entangled with fatigue. Second, we should broaden our horizons, see the essence, laws and characteristics, stand tall, not only connect the antenna, but also accurately understand the macro and overall strategic intentions and spiritual essence of higher-level organizations and leaders, and get down to earth to grasp the actual situation at the grassroots level, so as to be clear about the top and bottom. Third, we should broaden our horizons, pay attention to optimizing the knowledge structure, specialize in both knowledge and arts, learn from books, learn from leaders, learn from the masses and learn from practice. Only when you are well informed can you see the problem accurately and see it clearly and deeply.

have a heart. It is to be able to tolerate people, unite and cooperate, and always understand the truth that "strength is not in the arm but in unity." Mind determines the upper limit of a person's development and the height of his career and destiny. Unity leads to cohesion, combat effectiveness and productivity. Office work is a systematic project, involving a wide range and covering a wide range. Office staff must stress unity and cooperation. If there is no unity, you say that I am not good, and you don't cooperate with my affairs, which will affect the normal operation of office work, make others laugh, and even affect the overall image of the unit. First, we should talk about unity. Office cadres are party cadres and organizational cadres, and cannot be attached to a certain person or circle. We should love unity as much as we love our own eyes, be more tolerant, considerate and supportive of our colleagues, allow others to overcome themselves, be willing to make a wedding dress and pave the way for others, and not be jealous of talents. Second, we should talk about cooperation. In the work, we should support and cooperate with each other, make up for the position in time, and we should not hang up our affairs, and form the habit of cooperation. Third, we should talk about style. Be kind and sincere to others, think more about things and less about people, listen to criticism, and if there is something, change it, and then encourage it.

savvy. It is to have a certain ability to understand and comprehend things. To enhance the sensitivity of the work, be good at seeing one thing and ten things, seeing the micro-knowledge, drawing inferences from others, and learning by analogy. First, we should be conscientious, always pay attention to the surroundings, be good at grasping the "blank spots" of work, grasp the work that leaders have not emphasized or asked for, which is essential and can't be ignored, pay attention to clues that others can't find and are difficult to find, and pay attention to things that are often ignored and used to being surprised. Second, we should always sum up our reflections, develop the habit of thinking more, be good at finding laws, grasping key points and summing up experience in complicated work, and be neither confused by illusions nor partial, so as to be persistent and stubborn, be strong and not try to be brave, obey rules without following rules, and be flexible without breaking rules.

3. Playing the piano, being a staff officer and grasping the implementation

There are so many things in office work that "the plan can't keep up with the changes" often happens. In order to ensure the efficient operation of the organization and identify the key points in each stage, we must have the demeanor of a general, plan and coordinate as a whole, be calm and calm, clarify our thinking, grasp the key points, come up with good ideas, and do a good job of implementation, so as to be well-planned, orderly, effectively organized and effectively guaranteed.

play the piano. It is to strengthen overall planning and coordination, not only to do a good job in the central work, but also to achieve all-round advancement. As the operation center of the organ, the office can ensure the safe and smooth operation of the organ only by coordinating the left and right, connecting up and down, and communicating inside and outside. If you don't know how to make overall plans and can't coordinate, you will be more busy, more chaotic and more wrong. First, we should coordinate the left and right, be a good "dispatcher", clearly divide the responsibilities for cross-business and cross-departmental work, and implement the tasks, so as to prevent "stepping on the foot" and "missing the ball". Office work has no boundaries. If there are things that can't be assigned to other departments, office staff should take the initiative to "cover the bottom". Second, we should contact the upper and lower levels, be a good "transmission shaft", and play the role of uploading and issuing, connecting the preceding with the following. We should not only take the initiative to do a good job in asking for instructions from the upper level, accurately grasp the instructions from the higher level, but also do a good job in investigating and contacting the lower level in time to promote the implementation of the work. Third, we should communicate with the inside and outside, be a "bridge to the heart" and actively communicate with other units. The person in charge should take responsibility consciously, and the * * * should strengthen the sense of cooperation with the implementation, take the initiative to intervene, and Qi Xin should work together to complete the task.

be a staff officer. It is to become a leader's "clairvoyance" and "clairvoyance", to be a good leader's staff assistant in the military position and with a handsome mind. When a staff officer works hard on the word "participation" and "planning", he should try his best to get to the point and get to the key point. First, we must conduct in-depth investigation and study. Without investigation, we have no right to speak and no right to advise. Investigation and research is the foundation of success, the way to seek things, and the basis and basis for scientific decision-making. It can be said that the quality of investigation and research directly determines the decision-making level of office service leaders. Second, we must accurately compile information, pay attention to the timeliness and accuracy of information, provide timely information that leaders need to know and what leaders need to know, and report to leaders in a timely manner some emerging and tendentious problems in the work to prevent problems before they happen. Third, we should actively come up with ideas and find ways. The strategies we offer should focus on the key and difficult issues that leaders care about and the masses care about, and we should plan carefully and think about the issues from the perspective of leaders. Fourth, we must find the right position, so as to participate in non-intervention, be in place and not be offside, respect and not blindly follow, be an improper drummer and not be an apple polisher.

implement it. It is to implement the decision-making arrangements of superiors and the objectives and tasks of this unit, turn methods into practices, and turn theory into practice. It is the eternal theme of office work to improve execution and implement it attentively. And supervision is an important starting point to promote the implementation of the work. It can be said that there is no implementation without supervision. First, we must focus on key points, improve our position and realm, always focus on the implementation of central work and key tasks, adhere to goal orientation, problem orientation and result orientation, and promote the "falling" and "real" deployment of major decisions. Second, we should optimize the carrier, improve the methods, manage the key work by projects, control the daily work by processes, promote the investigation and supervision in a regular way, and conduct on-the-spot supervision at the grassroots level to avoid the written supervision relying solely on "text to text". Third, we should pay attention to practical results, grasp the two keys of feedback notification and performance evaluation, improve the ability of "restoring consciousness" and "drawing a full stop", and make everything accountable and echoed. Fourth, we should strengthen the joint efforts, improve the effective supervision system, establish a wide-ranging supervision system, and build a "big supervision" pattern of * * * management.

four, do not delay things, do not worry too much, do not do bad things

any work can be attributed to the handling of "things", the party's cause is integrated, the government's administration is reflected, and daily work is maintained. This is especially true for office work. Whether it is done well depends on whether it can be done well.

don't miss the boat. Is to adhere to the extremely responsible work style, according to the established time and requirements to do things well. The weight doesn't weigh much. There is no small matter in office work, and nothing can be delayed. I don't feel the importance of work unless something happens. An accident is a big deal. First, it is necessary to achieve the daily settlement. There are daily tasks and tasks every day. As long as everything is settled, it should be done immediately, and as far as possible, it will not be overnight and there will be no case. Every once in a while, you should "look back" in time, take a look at your own work, see which ones have been completed and which ones have not, analyze the reasons, and make serious rectification to ensure that the task is not delayed and there are no omissions. Second, we must prioritize. We should pay attention to overall planning, concentrate on the key points, the key points, the major events and the urgent matters, so as to avoid falling into secularism. We should learn to plan long and arrange short, be orderly and not disrupt the war, deal with complex work in an orderly manner and improve work efficiency. Third, we must strive for Excellence. Keep in mind the principle that "great things in the world must be done in detail", strengthen the consciousness that "responsibility is more important than Mount Tai" and "details determine success or failure", carry forward the craftsman spirit, take out embroidery skills, take every job and every link seriously, leave no flaws or regrets in the work, and never be careless or careless. Fourth, we should do a good job of asking for instructions. Ask for instructions in advance, have feedback in the matter, and have a reply after the matter is completed, so that leaders should know that the work is advanced to.