Negotiation skills and vocabulary

(1) Give in first, and then raise an objection.

When expressing different opinions, you should take a step back and put forward some opinions that are consistent with the other party, indicating that you have carefully considered his opinions, so that the other party can accept your views more easily. You might as well say, "I have considered your proposal, which is very good, but some issues need to be discussed again." "I quite agree with you, but I have some suggestions that I hope you can listen to."

(2) Polite statements to attract the other party to discuss together.

Before expressing your objection, you might as well ask the other party to reconsider your opinion with caution, so that the unpleasant feelings of the other party can be reduced to a lower level, and then you can put forward your own opinion. You can say, "The question you asked is very important. Can we talk it over again? What do you think? " "Can you reconsider if you have any good ideas or suggestions? I wonder if you can ... "This attitude not only shows that you are hesitant to accept the other person's opinion, but also shows that you are very interested in his opinion, which can make the other person willing to discuss with you and accept your opinion.

(3) Invert praise and criticism to create a harmonious atmosphere.

Before raising an objection, you might as well tell the other person that someone agrees with his point of view. Speaking the criticism in the form of praise first can help you deny the other party's opinion in a harmonious atmosphere. You can say, "Your point of view is very good, and many people agree with your point of view, but …" "I understand that everything you say is correct and feasible in theory, but in fact …"

(4) Avoid the focus and buffer the positive controversy.

You can agree with the other person's point of view, but point out that someone disagrees and then question the imperfection of the other person's point of view.

(5) Repeat each other's opinions and remind them to reconsider his opinions.

We must pay attention to strategy when rejecting one side in the negotiation. Euphemistic refusal, the other party will be convinced; If you refuse bluntly, the other party will be dissatisfied, even bear a grudge and hate you. So be sure to remember to refuse each other and try not to hurt each other's self-esteem. Let the other person know that your refusal is out of necessity, and you feel sorry and regret. Try to make your refusal gentle and tender.

There are many techniques to refuse, but there is only one purpose, that is, to say "no", which makes people feel understandable, thus minimizing the unhappiness caused by the other party's refusal. As long as you master the trick of saying "no", your negotiation conditions will naturally rise.