How to adapt to the situation and mobilize emotions in meetings?

[Classic Review]

Meetings are always conducted in a certain environment. The smooth progress of the meeting depends on the creation of a good atmosphere. A wonderful opening statement can make the participants feel that what is being discussed is an issue related to people's vital interests or an issue of common concern to everyone, which can stimulate the excitement of the participants. and attract their attention, fully mobilize various positive factors, and guide the meeting to a complete success. It is essential to state the theme, purpose, significance, agenda, opening method, etc. of the meeting in the opening statement. However, this is definitely not to be limited to a formula and not to be flexible, but to be based on reality, adapt to the situation, and make flexible arrangements. .

In order to successfully host a meeting, a leader must not only have agile thinking skills, dexterous verbal expression skills, and superb adaptability, but also must be good at making full use of the environment in which the audience is involved. or the environment involved in the issue. The skill of cleverly borrowing the environment is a way to make clever use of these environments.

There are many types of meetings, and the atmosphere required for different meetings is also different.

A meeting to solicit opinions requires all parties to speak freely and brainstorm, and requires a lively and enthusiastic scene; a meeting to study and solve problems requires a serious and solemn atmosphere; the language at the welcome meeting must be enthusiastic; and the farewell meeting At the meeting, the feelings of farewell will be revealed in the words.

Creating the atmosphere of the venue and mobilizing people's emotions is not about shouting or being harsh.

For example, in order to solve the problem of poor connection between processes in production, a factory plans to criticize the phenomenon of "slow down work" in individual teams. The leader came up and said, "I have brought you here today to let you know that you are holding the factory back. What do you think we should do?"

The tension was tense, and the "serious" atmosphere in the venue was strong enough. Yes, but with such an indiscriminate attack, let alone causing the other party to scream, it would be difficult to win cooperation. The venue has become a battlefield. How can we hold this meeting?

The following is the beginning of a relatively successful welcome speech, which is in contrast to the example above:

"Who will be the master of Shaohua when spring comes? The leader Jiuying is the peony. " The ancient capital Luoyang ushered in the ninth Peony Fair. The hospitable people of the ancient capital sincerely welcome foreign friends, compatriots from Hong Kong, Macao and Taiwan, and guests from all over the motherland to visit Luoyang! ...

The host's welcome speech was sincere, touching, and just right. It made people feel like spring breeze, set off a festive atmosphere, and made people feel that it was consistent with the occasion without being kitsch.

[Case Analysis]

Once, Director Zhang convened a meeting with all employees in the unit. At that time, the meeting place was quite noisy and the audience's mood was not yet settled. Director Zhang started like this: "There is a joke that Zhang Fei and Guan Yu attended a military aircraft meeting held by Liu Bei. At that time, everyone was whispering and Liu Bei could not speak. Zhang Fei said: 'Brother, look at me. ' So he used it in Chang'an Banpo yelled back at Cao Jun, but no one calmed down. Guan Yu said, "Brother, if your hand is not good, it's up to me." So he sat on Liu Bei's seat, stroking his beard and staring. Thoughtful. Now everyone felt strange and quieted down. Actually, this was just a joke. Everyone was whispering to each other just now. Why are you quiet now? This question is left to everyone. The main content I want to talk about today is... ”

The vivid and appropriate story immediately caught the attention of the audience, and the venue quickly became quiet.

Another time, the situation was exactly the opposite. Director Zhang was about to speak, but the atmosphere was too serious and inconsistent with the content of the speech. In order to liven up the atmosphere, Director Zhang started like this: "A person who is good at speaking has summed up an experience. To mobilize the mood of the meeting, you only need to pay attention to two people:

One is to look at the long-term The most beautiful person can make your speech more colorful; the second one is to look at the most restless audience member at the venue to calm him down and make you speak more confidently. I want to learn this method. , but there are 100 beautiful and handsome people here, but there are no restless listeners, which makes it difficult for me..."

Director Zhang cleverly took advantage of the environment and used humorous words Opening remarks to relax and adjust the atmosphere. It eased everyone's emotions and made the atmosphere no longer tense.

[Skilled Touch]

It is normal for meetings to be boring.

But as a moderator, if you let the meeting fall into silence, you will be a failure and an unqualified moderator. When some people are silent at a meeting, the host should think about the reasons for the silence and take targeted countermeasures. Silence in meetings usually occurs in the following situations:

1. Shy, timid silence. Some people are timid and their tongues get tight when they want to speak in front of a group of people. Don't embarrass this person by asking direct questions that are difficult to answer. Instead, ask questions that you think they can answer, for example, about their job, family, or how they handle a particular situation. Praise them when you get the chance, pat them on the shoulder, and help them overcome their insecurities when speaking.

Some people have better opinions and views, but remain silent because of some concerns. In this case, the moderator should find ways to dispel these people's concerns and support them in speaking. Some people are afraid of not speaking well and being ridiculed, and they want to speak but dare not. The host of the meeting should look for opportunities to encourage them to speak, express interest in what they have to say, and encourage them to speak boldly;

< p>2. A noble silence. If the participants are aloof and reserved, unwilling to say much and remain silent, this type of person is often more experienced, rigorous and has their own opinions. On the one hand, they want to express themselves, on the other hand, they put on a noble air. For such people, the host should give them more encouragement and respect, making them feel that their opinions are important.

3. Indifferent silence. When the topic of a meeting has little relevance to some people, some people will think that the topic has nothing to do with them, and they will adopt an indifferent attitude and be unwilling to use their brains. The host of the meeting should use appropriate methods to guide them to the meeting topics and encourage them to think about the issues;

4. Oppositional silence. This type of person either has a different opinion on the topic and doesn’t want to say it, or has an opinion on the host and doesn’t want to say it, so they will ignore it. The host should start from the desire for unity, regardless of personal grievances, actively and enthusiastically guide them to speak, use cordial feelings and tone to make them change their attitudes, attach great importance to their speeches, encourage them to express their true views, and express their opinions on the matter. Don't mind any incorrect opinions.

Of course, there are also other reasons for silence in meetings. For example, some people remain silent to express their agreement, some do not express their opinions temporarily because they want to hear other people's opinions before speaking out, and some people do not express their opinions because they have no new opinions. These situations are normal and do not need to be taken care of.