Personal work summary of personnel assistant

Busy and fulfilling work has come to an end, and the hard work of the past period will definitely make you more promoted in your work! Let's sort out the past work and write a work summary. Then the question is coming, how to write a work summary? The following is a summary essay of personal work of personnel assistant that I collected and sorted out. Welcome to reading. I hope you will like it.

Personal Work Summary of Personnel Assistant 1 20XX, I was appointed as the assistant to the general manager, mainly assisting the company leaders to handle the daily affairs of the company, being in charge of office affairs and concurrently serving as a cashier. Over the past year, I have earnestly performed my duties, taking every job as a challenge to myself, as a driving force for my further study and improvement, as a great opportunity to constantly improve myself, and learning with an open mind. Encouraged by the leaders, I have successfully completed all the tasks this year, and through specific work, I have been promoted in being a man and doing things.

(1) Assist in completing various economic assessment indicators of the Head Office.

Compared with previous years, the goal that the company needs to accomplish this year is heavier and more difficult, because the whole international and domestic economy is still in the recovery stage, and the direct reason is that the number of renters is decreasing and prices are rising. Over the past year, I have actively assisted the general manager to complete the assessment task. With the joint efforts of all staff, the company has completed various economic assessment indicators of the head office. Completed sales income of xx million yuan, up by xx% over the previous year, realized profits of xx million yuan, up by xx% over the previous year, and saved costs of xx million yuan, down by xx% over the previous year.

Second, do a good job of leaders and employees.

Serving the leader is the duty of an assistant. Things assigned by leaders should be completed in time, and the starting point and destination of serving leaders is one of the key points of serving business departments and all employees. Over the past year, I have actively organized cultural activities to create an intimate and harmonious "family atmosphere", so that every employee and his family can create a good collective environment atmosphere on the basis of their love and loyalty to the company and consciously contribute all their wisdom and energy to the overall goal of the company. At the same time, coordinate the horizontal relationship between the company and other subsidiaries of the head office, as well as the vertical coordination of the superior-subordinate relationship within the company, and give full play to the important factors of a collective and a team.

Third, strengthen management.

First, actively do a good job of uploading and distributing the relevant documents of the head office and the company in the spirit of the meeting, issue the notice of the meeting in time, do a good job of receiving and dispatching, registering, circulating and supervising the documents of the company, and do a good job of filing according to the categories and requirements.

The second is to conscientiously implement various rules and regulations, check them regularly, and implement them to the letter. For example, the company's printing management system, goods collection, attendance system, vehicle approval, maintenance application, vehicle management and so on. There must be rules to follow in everything, and the general manager's signature system must be strictly implemented every time the official seal is used. In case of special circumstances such as the general manager's absence from the company, the telephone request for approval system should be strictly implemented, and the seal can only be affixed after approval.

The third is to strengthen cost management. Over the past year, I started with saving a drop of water and electricity, carried out all-round cost control among all staff, implemented refined management, strengthened income and benefit assessment, and truly realized that employees' own interests were linked to the operating performance of their departments and posts; Increase the recovery of funds, reduce the loss rate of accounts receivable, actively revitalize vacant and idle properties, closely focus on the principle of "overall balance of funds and slight savings", and strive to revitalize funds to ensure the preservation and appreciation of enterprise assets.

Fourth, the implementation measures

In order to better implement the business theme of "optimizing structure, enhancing vitality, lean management and sustainable development" of the development company in 20XX, the company's business management assessment target was implemented. Stimulate employees' sense of ownership, and let every employee actively participate in and devote himself to the work of completing the annual task. Over the past year, we have actively responded to and participated in the "six" labor competitions initiated by trade unions.

"One Game" management index. Through the competition, the company fully completed the economic assessment indicators of the head office.

"second race" service. Through the competition, employees' awareness of serving tenants has been enhanced, and efforts have been made to standardize and institutionalize, highlighting standardized services and star-rated services.

Safety production "three competitions". Through the competition, the employees' awareness of safety in production was enhanced, and the hidden dangers and safety accidents in production were reduced.

"Sihui" property management. Through competition, we can keep abreast of tenant dynamics, adopt flexible rent strategies, and retain customers with high-quality services. The annual occupancy rate reaches%, laying a good foundation for fully completing the annual economic assessment indicators.

"Five games" property "Three guarantees". Through the competition, the professionalism and fighting spirit of the "Three Guarantees" employees have been enhanced, and the service quality has been improved.

"six games" financial management. Through the competition, the enterprise achieved cost reduction and efficiency increase.

The above is my work in the past year. In the future, I will continue to work hard, study hard, learn the overall working attitude of leaders and colleagues, work with peace of mind, be tolerant of others, and constantly improve my working ability and comprehensive quality.

Personal work summary of personnel assistant 2 1. Work progress, problems found in work and solutions

Under the guidance of xxx, I began to learn the basic work of personnel assistant, such as employee attendance management, file management, employee recruitment, employment, resignation management, making reports, and assisting other work arranged by superior leaders. In this month's work, I learned how to communicate with people better. At the same time, I encountered several problems, and xxx and I overcame these "historical problems" together.

(1) Based on the principle of resource reuse, the personnel department gives employees clean old clothes. Many new employees are dissatisfied with their work clothes, because the former personnel department used the method of marking to let employees recognize their work clothes. On the one hand, it affects the appearance, on the other hand, it reduces the utilization rate of work clothes, on the other hand, the personnel department is not clear about the whereabouts of work clothes. After discussion, we decided to use the number on the work clothes. I made the Registration Form for Employees' Work Clothes Collection, registered the work clothes that new employees received when they joined the company, and recorded the number on the employee's attendance card. In this way, employees can easily identify their clothes by the number on the attendance card, and the personnel department can easily track the whereabouts of work clothes. It is clear at a glance when to collect and return the work clothes, which does not affect the beauty of the work clothes and greatly improves the utilization rate of the work clothes.

(2) When I put the new employee's paper file into the portfolio, I found the paper file of the personnel department.

It has been sorted out for a long time, and many information of former employees is still in the portfolio of existing employees. All the files have not been sorted out, even the files of old employees have been lost! This brings a lot of inconvenience to work. I immediately sorted out the portfolio, pulled out the files of former employees, put them in the files of new employees, made up the lost employee files, made a catalogue and numbered the files! Now it is much more convenient to find the information of employees at a glance, which greatly saves time and energy.

(3) During the sanitary inspection of the dormitory, it was found that some dormitories clearly marked employees who did not stay in the personnel files, but after entering the dormitory, they found employees living inside! Some dorms are marked 1 person, but there are actually 3 or 4 people living there. Some dorms have broken locks, and some dorms don't have keys ... This not only makes it more difficult for the personnel department to manage dorms, but also makes employees more dissatisfied when they deduct utilities at the end of the month. After discussing with xxx, we decided to standardize the dormitory. I made a questionnaire, went to the workshop to investigate and talked with employees, so that they could understand the management system of the company dormitory and understand the harm of changing the dormitory without permission! Because some employees are on leave, it is impossible to conduct face-to-face investigation with them. I sent the list to the workshop director, and through the investigation of the workshop director and my investigation in the workshop, I made a new dormitory allocation table. I also went to the dormitory to investigate the dormitory items and cooperated with the engineering department to replace several broken door locks in time. I also sorted out the keys of the dormitory, pulled out the old and bad ones, and added new ones to ensure that the personnel department of each dormitory has keys! We have also added several provisions to the dormitory management system and canteen management system to standardize the management of dormitory and canteen.

After our reform and innovation, some basic work in the personnel department has been greatly improved, which simplifies the tedious affairs and gives us more time to do things such as employee performance, xx mailbox, xx newspaper and so on.

Second, the work plan

Next, my work plan mainly includes the following points:

(1) Assist the manager in the performance appraisal of employees according to the specific conditions of each workshop. ② Plan to implement xx mailbox and xx newspaper.

③ Take time to study human resources and other knowledge.

Third, suggestions

① The quality of general workers is relatively uneven, which brings certain difficulties to production management. We can make use of the penetrating power of corporate culture, such as posting some slogans in the workshop to inspire the police and employees in the province, so that "sincerity, diligence, humility and perseverance" are no longer just four words on the flag-raising platform, and this spirit should be passed on to every employee of Zhenmei! After the publication of True Beauty Newspaper, employees can use their rest time to read newspapers in the locker room and rest area, and they can also create their own works for publication, which enriches their spare time life, strengthens their sense of belonging to the company and improves their quality level. I suggest that xx newspaper can publish some philosophical stories in one page, and infect employees through stories (after all, our employees are generally less educated, and more people are willing to read stories and novels).

② You can prepare some potions in the personnel department, such as essential balm.

Of course, these are just my "thoughts". I am inexperienced, and I don't know much about the enterprise. Therefore, please forgive me if there is something unreasonable.

The above is a summary of my work in the past month. During this month's work, I deeply felt the urgency of strengthening my study and improving my ability. First, I study online, insist on squeezing out a certain amount of time every day to constantly enrich myself, correct my attitude, improve my methods, and widely absorb all kinds of "nutrition"; The second is to learn from colleagues around you. I always remain modest and prudent in my work.

Ask for advice, take the initiative to consult leaders and colleagues, and learn from their hard-working, pragmatic, serious and cautious work style and problem-solving methods; Third, learn from practice, apply what you have learned to practical work, test what you have learned in practice, find out the shortcomings, improve yourself, and prevent and overcome the tendency of superficial knowledge. In the following work, I hope to increase my experience and knowledge through continuous study and practice, and strive to raise my work level to a higher level and make more contributions to the company.

I believe that under the leadership of xx, and with the concerted efforts of all employees Qi Xin, Qixin Company will get better and better, and it will be thriving and perfect!

Personnel assistant xxx

September 20th, two o * *

Personal Work Summary of Personnel Assistant Chapter III I started work on1October 22nd, 165438, and have been working for two months now. Time flies, with the help of company leaders and colleagues, in a tense, busy and fulfilling work. There is progress in work and room for improvement. The following is a summary of my work in the past two months:

I. Pavilion-related affairs (auxiliary work):

1 in the early stage, assist the planning manager to handle the affairs related to the opening of the exhibition hall, make training courseware and train lecturers. Including

Etiquette training, background introduction of related exhibits, and related introduction throughout the process;

2. Docking with manager Tu, and actively doing daily affairs such as contract and exhibition hall introduction;

3 Preparation before opening: 1) Arrive at the site in advance every day to check the work progress of the day. 2) Cooperate with the construction personnel to do a good job in exhibition hall layout, lighting adjustment and painting placement. , and negotiate with the construction party to ensure the smooth layout of the exhibition hall before the opening;

3) After opening, take the initiative to explain. Complete related tasks.

Second, the work of the personnel commissioner:

First, expand recruitment channels:

At present, the company's recruitment channel is only talent network, in order to meet the current talent demand. This task is imminent. At present, after 1 joined the company, the recruitment channels have been expanded as follows: 58 Tongcheng, People.com, Jiji.com, small fish net, Baidu.com, Talent.com in southern Fujian, and new job talent. com ... Some of the above recruitment websites need to be used for a fee;

Find suitable talents for the company through the above websites, including on-site service, projectionist, cleaning, electrician, etc. Effectively saved the human resource cost for the company;

Skillfully use major talent networks to collect and store relevant effective information in time.

Keep a good relationship with the contacts in the recruitment network to ensure timely contact when there is a recruitment demand.

Three. Recruitment:

1 Publish recruitment information:

Analyze the daily recruitment positions, including: job content, job qualification, job ranking, etc. After analyzing the above entry conditions, according to the post situation, select the corresponding crowd, so as to choose the corresponding recruitment channels and find the right personnel.

2 communicate with the employing department to understand the recruitment needs. According to the requirements of the employing department, select appropriate recruitment channels, conduct resume screening, interview and retest, and recruit suitable talents.

3 Establish an effective talent pool

Timely reserve useful talents for temporary recruitment. In order to meet the needs of a large number of middle and senior talents in the shopping mall that will open in June 5438+ 10, we have prepared several resumes and reserved more than 60 effective resumes.

In the case of urgent need for professionals, we should adopt various methods to attract outstanding talents. In addition to capital, the competition of the company's strength is also crucial.

5 If you go to recruitment places such as the talent market, get relevant information. Keep abreast of the latest industry trends. If there are suitable personnel, please recruit by the way.

Work experience: The positions recruited by the company involve professional and technical personnel, such as civil engineers; Senior managers, such as import and export financial managers; Lack of relevant professional knowledge, in order to solve this problem, take the initiative to collect information about related positions to learn, in order to improve their professional skills. At present, some positions of graphic designers have not been completed within the specified time due to salary and professional reasons. This work is in progress.

Summary of the work of four personnel assistants I have been working as a personnel assistant in XX customer service center for almost a year. Now I will report my work since I joined the company to the leader:

I. Main achievements and shortcomings in 20XX years

(A) to do a good job in talent foundation.

The first job I came into contact with was personnel recruitment. Because the recruitment market in Xinxiang is relatively limited, we mainly focus on online recruitment, regularly update the recruitment information we posted online, and go to the talent market to participate in on-site recruitment according to the recruitment time in Xinxiang talent market. We screen each position according to the company's entry criteria and inform them of interview, approval, approval and employment. After employees are employed, we will conduct induction training for new employees according to the work arrangements of various departments, and give feedback during each training to continuously improve our training content. In addition, various trainings provided by Zhengzhou Branch greatly improved the knowledge and professional level of employees.

(B) improve the management of personnel files

I will sort out the information of employees on a monthly basis and analyze the situation of employees in various departments. According to the company's post establishment, I will make statistics on the number of employees in the whole company, the number of new employees, the number of resignees, the number of people who need to recruit, the number of people who need to sign contracts, the total number of people in various departments, the number of people who need to become regular employees and the accountability for dereliction of duty this month. And according to the requirements of the group, report the project roster every month and update the personnel situation in time. Because the handover work was not done well when I first took over the personnel, the roster personnel could not compare, and it took a long time for the human resources Commissioner of Zhengzhou Branch to get on the list. From then on, I understood that personnel work should not be sloppy, because the loss caused by a little negligence to employees is irreparable.

(c) Mechanisms to protect employees' welfare

I started to cooperate with the real estate administrative staff to complete the social security account opening and employee enrollment in Xinxiang Company on June 5438+065438+ 10. Because I have never been exposed to social insurance before, I was quite confused at first. I thought about giving up social insurance, but I know I have to do this job well, so I often go back and forth between the social security bureau and the office. From being ignorant of social insurance to having a little knowledge, and then having to master basic knowledge and processes, through my unremitting efforts, I finally opened a social security account in Xinxiang and handled employee insurance one after another. Next, we need to spend more time learning social insurance knowledge in order to do this job well and serve employees.

(four) standardize the administrative work flow.

While working as a personnel assistant, I also do some office administration work. For example, the arrangement of daily regular meetings, assisting various departments to carry out training as planned, and organizing and coordinating some activities. Through these daily work, I not only enriched the work content, but also exercised my coordination and organization ability.

I am lucky to be able to participate in the on-the-job training organized by the group. Through systematic study, I am a novice who has just started and benefited a lot. After I came back from Zhengzhou, I began to organize the work systematically, but there are still some shortcomings. In September, Zhengzhou Supervision Office inspected our Xinxiang project, and put forward the places that need to be rectified according to the work I was responsible for. With the guidance of the supervision office and the cooperation of my colleagues, it took me a month to standardize and systematize my work. I found that only by clearing up my work ideas first can I work more effectively and efficiently. For example, Zhengzhou biography documents filing, weekly summary, monthly summary, meeting minutes, training minutes and other documents. This is a work that needs to be accumulated over time. Only by classifying and saving the documents that need to be signed and filed every time can we ensure the consistency and effectiveness of the work.

In the past four months, although some achievements have been made, there are still many shortcomings:

Because of my inexperience and carelessness, I always make some small mistakes in my work and don't consider things comprehensively enough, so I need to be more careful and earnest in my future work and life to ensure that I can reduce mistakes in my work.

Second, 20XX years.

Through four months of work and study, I have mastered the job responsibilities and work contents of personnel. Next, we need to spend more time learning Evergrande's culture, spirit, rules and regulations and management mode.

1, further master the administrative and personnel work processes and norms. In addition to completing daily work efficiently and with high quality according to the company's time node, we should also strive to improve our work level and strive for independence in administration and personnel work.

2, do a good job of uploading and distributing, and actively cooperate with various departments to complete daily work. Deeply understand the documents issued by the company and assist the leaders and department heads to implement the document requirements.

In the past four months, I have conscientiously summed up the experience and lessons in my work and constantly improved my shortcomings. In 20XX, I will work harder and actively cooperate with leaders to complete daily administration and personnel management.

Thanks to Evergrande for giving me this platform to exercise and play. I will continue to study, work hard and repay the company with my achievements.

Personal work summary of personnel assistant. I entered the unit internship. According to my recent work practice and the rules and regulations of the unit, I will summarize my work and study during the first probation period as follows:

First, political and ideological aspects.

Seriously strengthen ideological and political study, and constantly improve their political theory level. Always adhere to the guidance of Deng Xiaoping Theory and Theory of Three Represents, conscientiously implement the spirit of the 16th CPC National Congress and the Third and Fourth Plenary Sessions of the 16th CPC Central Committee, and thoroughly understand and implement a series of major principles, policies and measures of the central, provincial, municipal and municipal governments. By studying relevant documents, I firmly established the purpose of serving the people wholeheartedly and the correct world outlook, outlook on life and values. Taking the educational activity of maintaining the advanced nature of Communist party member as an important opportunity, I have strengthened the study of Marxism-Leninism theory, socialist market economy theory, modern economy, science and technology, law, office automation and other professional knowledge related to the work field, which has improved my ideological understanding and my own quality.

Second, the work.

In a positive, serious and responsible working attitude, I will earnestly abide by various rules and regulations, humbly ask leaders and colleagues, and strive to learn various business knowledge. Through continuous learning and accumulation, my work efficiency and quality have been greatly improved, and all work tasks have been successfully completed.

1, in-depth investigation and study.

2, do a good job in the research and preparation of medium and long-term planning.

3, actively declare the construction projects supported by state funds.

4. Make an annual management plan.

Third, study and live.

In the process of work, I deeply feel the urgency of strengthening my own study and improving my own quality. First, I want to learn from books, insist on squeezing out a certain amount of time every day to constantly enrich myself, correct my attitude, improve my methods, and absorb all kinds of "nutrition" extensively; The second is to learn from the comrades around you. At work, I always maintain a modest and prudent attitude, take the initiative to consult leaders and colleagues, and learn from their diligent and pragmatic work style and methods to deal with problems; Third, learn from practice, apply what you have learned to practical work, test what you have learned in practice, find out the shortcomings, improve yourself, and prevent and overcome the tendency of superficial knowledge.

As an office worker, I always remind myself that we should constantly strengthen ideological and moral cultivation and the exercise of personality quality, enhance professionalism, and take honesty as the focus of personality training. Not affected by some bad social atmosphere, start from small things, live frugally and simply, and tolerate others; Be strict with yourself in your work, be loyal to your duties and prevent procrastination. Firmly establish a sense of purpose of serving the people wholeheartedly and help those around you who need help.

With the help and support of leaders and comrades these days, I have made some achievements, but I know that I still have some shortcomings and deficiencies, and my political theory foundation is not solid, my professional knowledge is not comprehensive enough, and my working methods are not mature enough. In my future work, I will strive to guard against arrogance and rashness, strengthen my political belief, strengthen theoretical study, accumulate experience and lessons, constantly adjust my way of thinking and working methods, hone myself in practice, and become a satisfactory employee of the people.

Please organize and comrades to experiment.

Personal work summary of personnel assistant. Since I joined the company, my good performance in personnel work has made me a full member successfully. Looking back on the personnel work I completed during the probation period is also very emotional. After all, the gains and losses in my work made me realize that I still have some shortcomings, and the duties of personnel assistant need to be done wholeheartedly. Thanks to the care of the leaders, I can show my strengths in this position, so I can actively do my own work and work hard for the development of the department. Now I will make achievements in the position of personnel assistant before I become a full member.

Do a good job in recruitment and attract new talents for the company's development. In view of the importance of recruitment, I can actively assist the department leaders in deployment, that is, use the existing recruitment channels to publish the information of the positions required by the company, no matter the job requirements or salary, I will contact the other party every time the applicant submits his resume, arrange the interview time and evaluate the applicant's on-site performance. And I will contact the person in charge of the corresponding department to observe and determine whether the other party is qualified for this job, and then go through the entry procedures. In addition, campus recruitment and local talent recruitment fairs have also attracted many talents for the company.

Actively carry out training so that new employees can take up their posts as soon as possible. For safety reasons, the company will evaluate new employees for a period of time. During this period, training and some unimportant work will be arranged for new employees to complete, which not only cultivates their working ability, but also avoids unnecessary losses. If new employees are put on duty without assessment, mistakes will often occur in their work. Instead of this, it is better to arrange an assessment period for new employees and observe each other's performance, which is not only responsible for the personal development of employees, but also for the overall development of the company. I will also arrange for the old employees in the corresponding positions to give lectures for them.

Regularly count the attendance times of employees and make a good salary settlement. The implementation of attendance system is very important for employees' career development. Employees should pay attention to this problem and finish punching in and out twice. Moreover, when employees need to ask for leave or leave, they will also ask the other party to fill in the documents, which will be collected and sorted after being signed by the department head. In the aspect of salary settlement, it is handled according to the attendance and performance of employees, and the salary of each employee is carefully settled and answered when the other party has doubts. In addition, the payment of social security also needs to be handled monthly.

Becoming a qualified personnel assistant has been my requirement since I joined the company, so I will work hard for my goal and get the approval of my leaders. I will also strengthen my understanding of the responsibilities of personnel assistants and look forward to better performance in the future.

Summary of the work of 7 personnel assistants I have been internship in the company for several months, and now the internship period has come to a successful end. After several months of internship as a personnel assistant, I learned a lot and improved my ability. Now, I will summarize my internship experience as a personnel assistant.

My internship lasts for half a year. During the past six months, when I first started working in the company, I tried my best to be an assistant. In half a year's time, I also have a profound understanding of personnel work. The job of a personnel assistant is not only to do odd jobs for personnel, but also to learn a lot. When I was an intern, I asked others to help me with everything from the beginning, and now I can take on my own work and make a real contribution to the personnel department of the company.

I am responsible for checking the attendance of company employees every day and supervising their daily work. At the same time, I will also assist in formulating and completing the relevant regulations and workflow of the personnel department. I will also help to publish recruitment information, screen the information of candidates, and ensure that employees suitable for working in our company are recruited. I will help the employees of the company to file all the information when they go through the formalities of vacation and transfer, so as to keep the company running normally. In the past six months, I will also assist the personnel department to help organize activities to celebrate the major holidays of all companies. I also want to assist the human resources manager to carry out training activities and record all the things that the company needs to do in daily training. In the past six months, there have been resignations and applications in the company. I usually assist the manager to record the main information, and then sort out the information of all resignees and candidates for the manager's review. I also need to maintain the corresponding reports and personnel information.

The above is what I have to do in the past six months as an intern. In so many jobs, I also know the work of my personnel assistant and am competent. I learned a lot of knowledge in the company that is difficult to get in touch with in school. I can successfully put theory into practice. I am no longer just knowledgeable, but inexperienced. More importantly, I have been trained in all aspects, and I can adapt to this job alone in the future. What I learned in my internship will be of great help to my future. I understand that work experience needs to be accumulated continuously. Although the internship is over now, I got something that I will definitely use in the future. I am very grateful for the achievements brought by this personnel work. An assistant also needs to learn a lot, so I will only push myself forward in the future. I believe it will bring me a better life.

Summary of Personal Work of Personnel Assistant 8 I. Initial Work

Not every occupation can be done by hand. I was a stranger in the position of personnel assistant at first. What I usually do is relatively simple work, mainly responsible for recruitment, and it is not difficult or easy. Publishing company recruitment information, arranging interviews, and simple work such as employee attendance and leave are only preliminary adaptations. Personnel work is far more than that. The personnel department of the company is a relatively mature institution, which is convenient for newcomers to step by step. I also think it's a good idea. In my initial job, I was also constantly improving myself, seeing more and listening more. I've always had this attitude.

Second, the middle and late work

After slow adaptation, the work in the second and third months has accumulated at the beginning, which makes me know more about my post work in the later work, and I will often deal with some things in my daily life. In the later work, I have a lot of things to do, such as dealing with work, physical examination with employees, and signing labor contracts. At first, it was not smooth enough, especially when the company came in batches. This increases the difficulty of my personnel work, and there are more people to do. I have also put it in place one by one, applying for a job and signing a contract. These problems are all made by myself. In this state of work, I grew up very fast, including the work of doing time sheets every day, the company's employee reward and punishment system, and I became clear, fair and strict in continuous learning.

Third, harvest

People always have to give themselves a reason. What is the reason? That's a reason to fight bravely, so that you can have motivation.