Personal year-end summary of hotel security

Personal Year-end Summary of Hotel Security (General 6)

Time flies. In a blink of an eye, we will usher in a new year. During this year, everyone has come into contact with many new things and learned many new knowledge and skills. We can't just work hard. Write a year-end summary to prepare for next year's work! Don't think that the year-end summary can be handled casually. This is an opportunity to show your expressive power. The following is a personal year-end summary of hotel security for everyone (6 general articles), welcome to share.

personal year-end summary of hotel security 1

1. Theft cases in the area under the jurisdiction of the hotel have been significantly reduced.

In the first half of this year, the number of theft cases in the area under its jurisdiction decreased significantly compared with previous years, mainly due to the following factors:

1. Hotel leaders attached great importance to safety work, invested more than 2, yuan to refit the closed recording monitoring system for the hotel, and spent more than 4, yuan to equip the security personnel with new walkie-talkies, which improved the hardware facilities and played a certain deterrent role for criminals.

2. The security department has also adjusted its staffing, adding security guards, and the number of security guards has increased from thirteen to fifteen now, ensuring that at least two security guards are on duty in each shift. The security personnel were trained in post business, the post responsibilities of each post were clarified, the security personnel's sense of responsibility and responsibility was strengthened, the inspections of all floors in the hotel and the surrounding jurisdictions were intensified, and the inventory registration system for strangers entering and leaving the hotel was tightened to ensure that criminals had no chance.

3. Actively cooperate with and assist public security personnel, give full play to their own hardware advantages, provide favorable clues for detecting theft cases within the jurisdiction of the property, and do their due duty for the public security department to solve the case as soon as possible.

second, the fire-fighting facilities and equipment are operating normally, and no fire safety accident has occurred.

The fire department also attaches great importance to the hotel's fire safety, and lists the hotel as a "key fire safety unit", and regularly inspects and guides the hotel's fire safety work. In the first half of the year, the fire department conducted an all-round fire inspection of the building, put forward fire rectification opinions and issued rectification opinions in view of the existing problems and fire safety hidden dangers in the hotel.

after receiving the rectification opinions, the department organized the relevant personnel of the department to conduct a comprehensive and thorough inspection, maintenance and cleaning, cleaned up the debris piled up on the fire safety passages, replaced a number of door closers and lamps, and made effective rectification according to the requirements of the fire safety rectification opinions.

at the same time, the department takes this fire safety inspection as an opportunity, draws lessons and experiences, and regularly organizes personnel to inspect, repair and maintain the fire facilities and equipment, so as to keep the fire facilities and equipment in good condition for a long time, ensure that they are not stuck at critical moments, and ensure the life and property safety of hotel personnel.

Third, the machinery and equipment operated normally, and there were no major mechanical accidents in the first half of the year.

in the first half of the year, all kinds of fire fighting equipment in the hotel were in good working condition. There are many kinds of fire-fighting equipment in hotels, which are technically difficult and complicated to operate. This requires the operators to have comprehensive and excellent technical skills. In this regard, the department starts with the recruitment of personnel and strictly selects them, requiring candidates to hold professional qualification certificates and be able to operate the fire-fighting equipment in hotels skillfully.

at the same time, the department requires the equipment operators to inspect the fire-fighting equipment in the hotel at least twice a day, check and maintain all the equipment once a week, try out the equipment that has not been used for a long time once a week, solve the problems in time when they are found, and report the problems that cannot be solved to the superiors in time to ensure that the equipment can be restored to operation in the shortest time and that all the equipment and facilities are in the best running state at all times.

Fourth, there was no work-related injury accident in the first half of the year.

In the first half of the year, the department also attached great importance to the personal safety of hotel staff. Constantly improving the rules and regulations and strengthening the implementation of the system are one of the important factors to prevent potential safety hazards and ensure the safety of employees themselves. Any management work is human's work first, and the core of human's work is ideological education, and safety work is no exception. It has become an important topic of safety work to do a good job in the prevention education of employees. Prevention education can improve employees' awareness of prevention and build a solid barrier in daily safety prevention work. Therefore, we always put prevention education in an important position in safety work. Personal year-end summary of hotel security 2

xx is the most crucial year for Oriental Hotel to achieve the "three-step" strategic goal. Our department strives to achieve the overall management goal of "promoting quality by service, creating brand by quality and seeking development by brand" according to the general idea of "basing on the market, strengthening management, and standardizing management" put forward by the chairman of the board of directors, combined with the actual situation of our department. Do a good job in public security fire safety, strengthen the safety training for hotel employees, actively coordinate the work of various units, and make their due contributions to the long-term and stable development of the hotel.

Generally speaking, our work in the past year has many good aspects and many shortcomings. In order to make full use of our strengths and weaknesses in our future work, we hereby summarize the security work this year as follows:

First, all assessment indicators have been fully completed.

in xx years, under the guidance of leaders at all levels in the hotel and with the concerted efforts of all staff, our security department successfully completed the security tasks throughout the year. There was no major accident in one year, and the intact rate of fire control facilities and equipment reached 1% throughout the year. Conduct fire safety training for all departments of the hotel. Really played a role in escorting.

second, establish and improve the performance appraisal system, implement the incentive mechanism, and give full play to the enthusiasm and creativity of employees.

the implementation of performance appraisal is the need for our hotel to strictly manage enterprises and strengthen management, and it is a strong basis for implementing the target responsibility system. Our department combines its own characteristics, directly links employees' wages and bonuses with their personal work performance, and maximizes employees' work enthusiasm and creativity through continuous improvement of incentive mechanism. Many touching examples have emerged.

At the beginning of this year, our city was hit by a once-in-a-century ice and snow disaster, and the local temperature was 12 degrees below zero, a record low temperature. The staff of our department are all in the front line, and the cold weather has brought some difficulties to our work. However, our staff, without complaint, still stick to the front line, ensuring the personal and property safety of guests.

while employees take the hotel as their home, the department also insists on being close to and caring for employees, worrying about their urgent needs and thinking about their thoughts.

third, strengthen management, continue to study and train, and strive for quality service.

At present, the competition for talents in the tourism service industry is particularly fierce. Only by being full of excellent personnel can the hotel's operation flourish. While retaining outstanding personnel, the department has strengthened the training for all employees. Has conducted two relatively concentrated theoretical and practical training. On average, the training in spare time reaches 1 class hours every month. After each morning shift, no one left, but took the initiative to stay for training. Through the training and retraining of employees, the knowledge of hotel awareness, etiquette and manners, public security and fire control of employees has been strengthened. The post operation was further standardized, and the standards were unified in view of the shortcomings of individual personnel in commanding vehicles, opening and closing doors and other services. The idea of serving the guests has been obviously strengthened, such as actively helping the guests to carry their luggage, helping the guests to look after the handbags left in the parking lot and so on. The guests praised my security staff for their noble style, which won honor for our hotel and department.

due to the particularity of hotel industry, the needs of guests often conflict with our work requirements. some guests don't understand, and often abuse security guards and even make some excessive behaviors. The security guards of our department adhere to the tenet of "the guest is the object of service", do a good job patiently and carefully, never respond to the insults of the guests, but try their best to let the guests get a pleasant consumption.

while serving our customers, we also do a good job of internal service. Since October this year, the trade union of the head office has carried out many recreational activities, such as mountaineering activities and fire safety drills held in Dongbaoshan. In order to make these activities go smoothly, the staff of our department devoted themselves to their duties, gave up their rest time for more than 1 hours, carried out safety protection for various activities, and successfully completed the tasks assigned by the head office organs.

fourth, do a good job in public security and fire control in the hotel, and strengthen the maintenance of fire control facilities and equipment.

Safety work is the foundation of an enterprise's survival. Under the guidance of the head office and general manager office of the hotel, our department adheres to the policy of "safety first, prevention first" and earnestly and solidly does every safety precaution.

in order to implement the fire safety work, we implement the instruction spirit that the general manager of the hotel and our department emphasize safety precautions every Monday and Friday, arrange safety precautions and strengthen safety inspection. In view of the long time and heavy task in the construction site where the restaurant on the third floor and the North Building were renovated, we implemented key precautions and strengthened the number of patrol inspections. During the renovation for several months, we sent security personnel to monitor the site, and at the same time implemented the hot work approval system, so that no hot work was allowed without approval, no hot work without operation certificate, and the safety work was truly implemented. Personal year-end summary of hotel security 3

xx year is coming to an end, and the security department has successfully completed 12 tasks under the leadership of the manager as the core. Qi Xin, our three foreman, has made great efforts in protecting hotel security and managing each class. The following is the year-end summary of xx:

At the beginning of this year, we still managed our class according to the workflow of the security department. Go to the control center 2 minutes in advance for the pre-shift meeting every day. First, check gfd, who is employed in this class, and correct the unqualified employees face to face. Summarize the shortcomings of the previous day's work, arrange the personnel on duty at that day's post, and then lead the team to take over and safely complete the work of that day. Patrol the working conditions of each post every hour, find problems, correct them face to face and point out the best solution, so that post personnel can master business knowledge in practical work and better complete their on-the-job work. Constantly convey safety awareness to employees, strengthen safety education, and how to deal with problems decisively and rationally when encountering problems. After work, summarize the problems encountered by the class in the day's work, explain and digest them face to face, and never bring the problems to the next day's work. Strengthen communication and exchange with other classes, foster strengths and avoid weaknesses, and lay a solid foundation for better management of this class. Finish all the tasks assigned by the manager on time, and give timely feedback on the completion, so as to finish what we started, that is, our class failed to complete the designated tasks and timely communicated them to the next class to complete them. The first duty of the foreman is to be responsible to the manager, so we should do the work well and do it ahead.

Looking at the overall work this year, we pay attention to internal discipline and external safety. There are no major problems in discipline. All employees can finish the work assigned by the foreman on time, but very few employees are loose in discipline, not very enthusiastic, and go to work as they please, especially when they are working at night. They have no awareness of potential safety hazards and cannot find problems in time. Security: Strengthen the inspection of the hotel, especially the auxiliary rooms, decoration areas, dressing rooms, business bars, etc., and check carefully, carefully and repeatedly. When checking the auxiliary rooms, it is found that the waiters and waitresses steal things, which shows that our work has been significantly improved. Safety work is a long-term and arduous work, which needs constant unremitting efforts. The renovation of the hotel started in May this year and has basically ended now. During the renovation, each shift is centered on the foreman, and each post closely cooperates with each other, so as to prevent the outflow of hotel property, strengthen the safety construction and fire prevention work in the renovation area, and prohibit irrelevant personnel from entering the renovation area. As a whole, the construction went smoothly, and no major safety accidents occurred, which made us gain valuable experience in renovation safety and laid a good foundation for renovation again next year.

I went out for training twice this year on fire fighting and anti-terrorism, and learned a lot from the two trainings. I have improved my safety awareness, especially on anti-terrorism. From the safety aspect, anti-terrorism is a brand-new knowledge point, including the understanding of explosion, how to find and identify explosives, etc., and at the same time, I have improved my negative shortcomings in security work, so that I have a higher starting point in management level and business ability.

the manager often teaches us that the work flow of the security department is the same every day. How can we improve ourselves continuously in the course of one year's work? This requires us to do better in skilled work. Of course, I also have some shortcomings in my work, such as lack of communication with the post-9 s employees and failure to grasp their ideological trends in time, so they did not give full play to their work ability; My ideology and sense of responsibility are not strong enough, my work in system and discipline is not very solid, and my work experience and post business still need to be further studied and improved. In the next work, communicate with new employees more, and get to know new employees through communication, so that employees can better play their roles. Personal Year-end Summary of Hotel Security 4

According to the hotel security work arrangement formulated at the beginning of the year, as well as the safety work objectives put forward by the senior leaders of the hotel group, and in order to strictly implement the hotel's work guiding principle of "prevention first, safety first", the headquarters cooperated with the hotel to set up reasonable post allocation, standardize work, and provide procedural services in 2xx, and at the same time do a good job in opening up new projects. To further improve the hotel's safety and security work, the work for the whole year is summarized as follows:

1. Fire management

Strengthen the training of employees' fire protection knowledge. This year, fire supervisors were sent to study fire protection knowledge and knowledge for employees of key fire prevention units many times, and the monitoring center staff were trained and assessed on the operation of monitoring system skills. After the assessment, the monitoring personnel showed that they could skillfully use all kinds of knowledge and skills to carry out related operations, but also showed a calm and skilled substantive performance.

according to the requirements of the fire brigade, the security department regularly checks the safety facilities of the hotel and makes records. The unqualified items detected were rectified in time, and the damaged fire-fighting equipment such as fire evacuation indicator lights and emergency lights were reported for loss and replacement in time during the patrol. At the beginning of this year, a number of expired gas masks were declared for replacement. In the near future, according to the requirements of the security office, posters were posted outside various computer rooms in the hotel to prevent accidents. And before the festival or when there is a major reception task, increase the frequency of inspection to prevent unsafe accidents.

under the guarantee of perfect equipment foundation and skilled fire fighting skills, there has never been a fire of any kind in the hotel this year. Although we are currently winning any honor, our department is honored to successfully complete this year's safety indicators.

second, the management of the gate and parking lot

emphasizes appearance and manners.