Hot search in the gravity museum. What happened?

Because of blog posts, brand promotion copywriting, product advertising copywriting, etc. Published by the official blog of Gravity Museum, it was questioned and insulted by netizens. When netizens went to the Taobao store of Gravity Museum to express their dissatisfaction, the attitude of customer service also made netizens feel emotional explosion. As a result, the gravity museum was scolded by angry netizens for hot search.

This? Gravitational Museum? In fact, it is not a museum, but actually a Taobao shop selling clothes and accessories. On March 8th, Women's Day, subcutaneous editor of the official blog of the brand published a blog post, which read:? I wish you a happy Women's Day. Although you are not a woman, you are still very happy on March 8 (just kidding). ? Subcutaneous Bian Xiao also posted a copy in the comment area of this blog post:? Sanqi is Chinese medicine, Sanjiu is western medicine, and March 8 is a good medicine for you to please your little sister. ?

This blog post and this copy made some netizens feel dissatisfied. These netizens questioned that the Gravity Museum was insulting women, and both blog posts and copywriting showed great disrespect for women. So, angry netizens went to Taobao to find customer service theory. As can be seen from the chat record, the communication between the netizen and the customer service staff was not pleasant, and the two men had fierce words and cursed each other.

Later, the netizen exposed the chat record, which attracted the attention of many netizens. After that, Gravity official blog contacted this netizen, but the netizen thought that official blog was stalling back and forth, and refused not only to post Weibo's apology, but also to punish the customer service staff. This way of handling makes many netizens feel ashamed, disappointed and angry.

Some netizens dug out the clothes sold in the store and printed them? Find a woman who can do housework. She knows everything. These words also make netizens feel that the brand does not respect women. The gravity museum directly detonated the emotions of netizens one by one, and angry netizens scolded on the hot search.

Even if the Gravity Museum later published a blog post apologizing that it had fired the operator involved, it still could not calm the anger of netizens. Because netizens found that the blog post and apology statement that caused the question came from the same model of mobile phone, they could not believe that the operator involved was really fired, nor could they believe that the brand really knew the mistake.

I hope that all brands will take a warning and properly examine their conduct when recruiting operators. We should also be cautious and respect others when making public statements, writing and communicating with others. When questioned by netizens, we should reflect on ourselves in time and actively give solutions. Don't blindly protect your employees, correct your mistakes and be a good person. When communicating with brands, netizens also try to pay attention to attitudes and words. The most important thing is to hope that everyone can respect women and others from the heart.