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Business etiquette concerning foreign affairs
Business etiquette concerning foreign affairs
Business etiquette concerning foreign affairs, in interpersonal relationships, we need to know some social etiquette, so as not to make people feel embarrassed and uncomfortable when getting along with others. There are many types of social etiquette, and different occasions also have different social etiquette. The following is an introduction to foreign-related business etiquette, hoping to help everyone! Business etiquette concerning foreign affairs 1
Participants in negotiations with foreign businessmen or friends, overseas Chinese and compatriots from Hong Kong, Macao and Taiwan should pay attention to the following issues:
First of all, they should have a firm political stance, strictly abide by organizational discipline, implement the system of asking for instructions and reporting, keep state secrets and safeguard national interests.
Secondly, before each negotiation, we should make sure that the position of the speaker is roughly equal to that of the other party. Other negotiators are not allowed to speak or make suggestions to the other party without the consent of our main negotiator during the negotiation. Comments can be submitted to the main speaker in writing. If several units participate in the same negotiation, they should agree in advance. Different opinions in the negotiation can be discussed after the meeting, and can be understood when necessary, and no arguments can be made on the spot; In the negotiation, the opinions of the main negotiator should be maintained.
Thirdly, we should fully prepare the issues before the negotiation, and make different plans to avoid mistakes caused by rushing into battle. If foreign businessmen are acquaintances, they don't need to be introduced, just shake hands and greet them. If foreign businessmen meet for the first time and don't know each other, the receptionist should take the initiative to ask and introduce themselves. If you meet a large number of guests, you need to prepare signs or flags in advance, so that guests can see them in the distance and take the initiative to come to contact.
Specific matters needing attention when welcoming foreign businessmen:
1. If you are a high-ranking guest, you should arrange a lounge and prepare drinks at the airport (station, dock) in advance.
2. It is best to inform the guest of the room and boarding list before the guest arrives. If this is not possible, inform the guest of the room and boarding list immediately after the guest arrives, or ask the other party's contact person to convey it.
3. Assign a special person to assist the guests in handling immigration formalities, plane (car, boat) tickets and baggage claim.
4. After the guests arrive at their residence, it is generally not appropriate to arrange activities immediately. They should be invited to take a break, at least to give them time to change clothes and have plastic surgery.
Office Etiquette of Foreign Residence
Arriving at a foreign residence or office should be agreed or notified in advance and arrive on time. No one should knock at the door or ring the doorbell, and you can enter only after the owner allows you; If no one answers, you can knock on the door or ring the bell again (but knock softly and ring the bell for a long time). No one is allowed to enter without permission or permission. If you have to go because of something urgent or without an appointment, try to avoid disturbing each other in the middle of the night. If you have to make an appointment with each other during the break, you should apologize immediately before you meet, and then explain the reason for the interruption.
you can enter the room with the permission or invitation of the owner. Don't stand at the door and talk even if it takes a short time; If the host is not invited to enter the room, he can retreat to the door and have an outdoor conversation. If the indoor conversation is short, you don't have to sit down, and you shouldn't stay after the conversation. If the conversation is long, you can sit down after the host invites you. If there is no prior agreement, the conversation time should not be too long.
If you are invited to visit or be a guest at a foreign home, you should arrive on time at the time suggested by the host. It is impolite to be too early or too late. The visiting time is usually around 1 am or 4 pm. Apologize if you are late for any reason. Don't refuse the snacks prepared by the host, you should taste them; Drink the prepared drinks as much as possible. Without the invitation or permission of the owner, you are not allowed to visit the owner's house and courtyard at will, and visit his house under the guidance of the owner. Even the most familiar friends should not touch the indoor furnishings or personal items except books, flowers and plants. Greet everyone in the host family (especially the wife or husband and children). The host family's cat and dog should not show fear or disgust, let alone kick or hit it. When you leave, you should politely thank your host.
preparations for receiving foreign businessmen
The following preparations should be made for receiving foreign economic experts who come to negotiate business or work in the region (unit):
1. The leaders in charge of foreign affairs in the region (unit) take the lead in establishing a reception team composed of full-time escorts, professional counterparts, negotiators, translators, security and logistics personnel.
2. Translate the negotiated projects or technical data and drawings into Chinese in advance for the relevant personnel to digest and fully grasp them in advance.
3. When foreign businessmen or foreign economic experts come to China or return to China, they should arrange people with the same position to see them off and assist in handling relevant procedures. Upon arrival, the person in charge should come forward to meet with him. When coming or going, the reception unit is responsible for the banquet.
4. While arranging food, accommodation, transportation, workplace and recreational activities for foreign businessmen or foreign economic experts (including their families), we should also do a good job in security and environmental sanitation.
5. Don't give gifts on your own initiative in foreign-related communication. Foreign economic experts can give appropriate souvenirs in the name of individuals or groups when they get married, celebrate holidays and have birthdays during their stay in China. In order to do a good job of unity, our personnel can have normal contacts with foreign economic experts and establish friendship.
6. Relevant personnel should learn relevant theoretical knowledge and management experience from foreign economic experts with an open mind, and learn and digest relevant technologies and materials.
7. Foreign-related personnel should constantly learn relevant documents and regulations, enhance their sense of political responsibility, and improve their reception level.
Precautions for receiving foreign visitors
1. When foreign visitors come to the region (unit), their introduction to the region (unit) should be concise and realistic; The content should be true, the materials should be rich, and the forms should be lively and diverse, neither exaggerating the achievements nor covering up the shortcomings.
2. Foreign businessmen visiting factories and schools should not stop work or classes, and work and study should be carried out as usual. When guests take the initiative to shake hands and talk with our staff, they can express their enthusiasm accordingly.
3. Foreign visitors should not hang slogans, national flags and portraits of foreign leaders themselves, but should obey the unified arrangement of the reception unit.
4. There should not be too many people accompanying the visitors, and security work should be done at the same time. The designated escort should not leave halfway or leave without saying goodbye.
5. The briefing should be open to all, and attention should be paid to avoid snubbing other guests. The questions raised by the other party should be carefully answered concisely according to the situation. Don't pretend to understand, don't express your position easily, and don't promise to give gifts, products and materials to the guests at will. Pay attention to the difference between inside and outside and abide by the confidentiality provisions.
6. When visiting, you should take good care of not only the guest of honor, but also other guests, so as to prevent the queue from being disconnected.
7. Our accompanying personnel should make use of things that are beneficial to external publicity and introduce them to the guests in time. Business etiquette concerning foreign affairs 2
In the process of foreign-related commodity trading, you will often encounter many trading etiquette and ceremonies.
in commodity trading, buyers and sellers must conclude a contract. Before that, there will be negotiations. The center of negotiation with foreign merchants is that the exporter provides goods and the importer pays for the goods. The specific contents include product quality, quantity, packaging, price, payment, delivery, insurance, inspection, claim, force majeure, arbitration and so on. If an agreement is reached with foreign businessmen in these aspects, a contract can be concluded. Once a contract is concluded, it has legal effect, and both parties cannot change or break it at will.
In the process of concluding a contract, the legality, integrity and clarity of the contract must be established. The legitimacy of a contract is mainly that the content and method of conclusion should be legal; Integrity means that the stipulated basic clauses must include the above basic clauses, and additional clauses should be added when necessary; Clarity means that the key contents must be explained when concluding a contract, and there can be no mistakes, omissions and ambiguities.
when concluding a contract, it is also necessary to specify the quality terms, quantity terms, packaging terms and price terms. Quality terms include commodity name, quality, specification, article number, trademark, brand number, place of origin, standard, etc. The quality terms are unknown, so people will be taken in at the meeting. Like a commodity, there are often many producers. If we don't make this clear, people will suffer secretly if they are shoddy. The quantity clause includes the unit of measurement, standard and the mobile range of quantity. Internationally, the general maneuver range is about 5%-1%. Packaging terms include packaging materials and methods. The price terms include unit price and total value. Terms of delivery include delivery time, place and mode of shipment.
when concluding a foreign-related transaction contract, we also need to take seriously the insurance clause, payment clause, claim clause and arbitration clause. Goods are risky in transit. If you don't fill in the insurance clauses carefully, you can't handle an accident in the middle. Payment terms include payment tools and methods. Inspection terms include inspection right, organization, time and place, etc. The claim clause is for breach of contract. Arbitration clause refers to which third party will decide the dispute between the two parties, including arbitration place, organization, procedure, arbitration fee and effectiveness.
In the above clauses, you must be familiar with each specific content, such as what natural disasters or social reasons should be indicated in the "Force Majeure Clause" and the responsibilities of both parties after the occurrence; The calculation of commodity weight should be clear about gross weight and net weight; What are the specific contents of marks and numbers, subsidiary signs, indicative and warning signs of packaging signs, and the categories and meanings of international trade price terms, etc.
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