Do Taobao stores need to close during the epidemic?

No need.

During the period of the epidemic, as can be obtained from the news, there are traffic restrictions in some areas. In order to reduce unnecessary trouble, we need to make a special situation explanation picture and decorate it on the main picture, detail page, and store. Make a public notice on the homepage in a prominent position. At the same time, the platform's delivery time commitment contract products will be temporarily adjusted. We must promptly update the delayed delivery notice and pre-sale product freight template. For orders that cannot be shipped, provide explanations on the consumer side and promptly guide refunds to avoid unnecessary compensation due to consumer complaints.