Related report on social practice of gas station

Abundant social practice has come to an end. You must have learned a lot of new skills, so you need to write a practice report seriously. But how to write the practice report is appropriate? The following is a report on social practice of gas stations that I collected for you. Welcome to read and collect! 1

This summer vacation, I was very lucky to come to Xingshou Xingnong Gas Station in Changping as an intern. Although it was only a short seven days, only those who experienced it personally could appreciate the fun. More importantly, the seven-day internship has increased my knowledge and benefited me a lot.

Xingshou Xingnong Gas Station is a medium-sized gas station directly affiliated to China petroleum enterprises. The main members of the station are: a stationmaster, a measurer, an accountant and four oilers. The formation of gas stations is also quite simple. The core part consists of four blocks: the first block is the refueling area, the second block is the oil tank area, and the third block is the office hall. It also includes a monitoring room and a financial room. The fourth big piece is the staff's residence and restaurant.

On the first day I came to the gas station, I learned about all aspects of China petroleum enterprises. China Petroleum is China Oil and Gas Co., Ltd., which is one of the largest domestic enterprises in terms of sales. It and China Petrochemical are two independent enterprises and cannot be confused.

In the ranking of XX, China Petroleum ranks among the top 5 enterprises in the world, ranking 52nd, while China Petrochemical ranks 63rd. China Petroleum is the partner of XX Beijing Olympic Games, and the purpose of this enterprise is to "contribute energy and create harmony". Enterprise spirit: patriotism, pioneering, truth-seeking and dedication.

China Petroleum's core management philosophy: honesty, innovation, performance, harmony and safety. Service tenet of China Petroleum Gas Station: to provide customers with full, comprehensive, whole-process and wholehearted service. Service commitment of gas station; Quality standards, accurate measurement, clean environment, health and safety, convenient and fast.

in gas stations, the most important thing is safety. There are various slogans on the four pillars of the refueling area: "No smoking", "No cell phone" and "No car repair". It is intended to remind everyone who enters the gas station that safety comes first. The staff at the gas station often educate us not to wear chemical fiber clothes in the gas station, but to wear cotton clothes. No shoes with nails are allowed. When refueling customers, you must wait until the driver turns off the car. These safety education can be regarded as the first "general education class" after coming to the gas station.

To practice at a gas station, you must learn to refuel first. The standardized refueling operation is called "Thirteen Steps of Refueling". On the second day of internship, the stationmaster sent a male oiler to teach us. He showed us first and corrected our mistakes from time to time. We also have a good time learning.

the so-called thirteen steps of refueling: step one, welcome. The second step is to guide the car. The third step is to open the door for the driver. Ask if it is full. Step 4, open the fuel tank cover for the owner. Step 5, preset the oil quantity.

part six, take off the refueling gun. Part seven, come on. Step eight, put away the refueling gun. Part nine, screw on the fuel tank cover. Step 1, clean the car for the owner. Step 11: Prompt payment. Step 12: Invoice. Step 13: Clean the site. We should do every movement of these thirteen steps in place, and it is really not an easy task to standardize.

next, we have a preliminary understanding of the tanker. Three lines of figures are displayed on the front and back of the tanker: oil quantity, amount and unit price. There is a small display screen on the right side of the tanker, next to some buttons. These are mainly used to preset the oil quantity. Mastering these is actually to lay the foundation for our internship.

I clearly remember my first practice refueling, and there were no problems in the previous steps of taking out the gun and inserting it into the fuel tank. Because the car I refuel is a small truck, the fuel tank of a diesel car like this likes to choke oil, so pay special attention. I can't help but panic, but try to be calm.

clutching the fuel gun with both hands, I dare not set the gun or control the fuel quantity. It can only be added for a while. Stop for a while, when it is almost full. Suddenly, an oil onion fuel tank gushed out and splashed all over the floor. The mood at that time could not be expressed, so I quickly made amends to the owner. And put away the fuel gun and clean the fuel tank mouth. The oiler came out and explained to the owner that we were interns. I can't stop comforting: this kind of situation is inevitable, not to mention it is the first time. It is good to be skilled and experienced in the future.

the second thing I learned in the gas station is to make out invoices. According to my own experience, invoicing is to be careful, especially some tiny places, which must be noticed. A little carelessness will give some ideological motivation. Related reports on social practice of gas stations 2

Department: XXXX

Class: XX

Name: XX

Student ID: XXXX

Practice unit: China Oil and Gas Group Company Shaxian Zhonglian Gas Station

Practice time: XX, XX, XX, XX, XX, XX, XX, XX, XX, XX, XX, XX, XX, XX, XX, XX, XX, XX, XX, XX, XX

Second, practical content:

Help the passing vehicles refuel at the gas station.

III. Summary of practice:

1. Company introduction: China Petroleum and Natural Gas Group (China Petroleum Group for short) is a comprehensive energy company integrating oil and gas exploration and development, oil refining and chemical industry, oil product sales, oil and gas storage and transportation, oil trade, engineering and technical services and petroleum equipment manufacturing. In 2XX, it ranked 5th among the 5 largest oil companies in the world.

Business scope:

Oil and gas business: exploration and production, oil refining and chemical industry, sales, natural gas and pipelines;

engineering technical services: geophysical exploration, drilling, logging and underground operation;

petroleum engineering construction: oil and gas field surface engineering, pipeline construction, and refining equipment construction;

Petroleum equipment manufacturing: exploration equipment, drilling and production equipment, refining equipment, special petroleum pipes and power equipment;

financial services: fund management, financial insurance;

new energy development: unconventional oil and gas resources, biomass energy and other renewable energy sources.

With the rapid development of the petroleum industry since the founding of New China for more than 5 years, the petroleum enterprise culture has also achieved fruitful results. China Petroleum Group Company has formed a rich corporate culture accumulation, cultivated excellent corporate culture represented by "Daqing Spirit" and "Iron Man Spirit", inspired generations of oil people to work hard and make selfless contributions, and had a great impact on the society, becoming an important part of the excellent culture of the Chinese nation and effectively promoting the development of China's petroleum industry.

2. Work experience:

First of all, you should have a good work attitude. At the beginning of my work, I thought the work was simple and not serious, and I was always criticized by the leaders for doing wrong things. I realized that even simple work could not be done well without a serious work attitude. We should learn to be responsible for ourselves and our work. Only by treating the work in a responsible manner can we not make mistakes and do the work well.

Secondly, I think as a contemporary college student, I should learn to communicate with others more. People's thoughts are complex and simple. At work, we will get together with some people because of work. Everyone has his own thoughts and personality. How to deal with others requires many skills, depending on how we treat me. In the process of communication, we can't change others, but we can change our attitude and mentality. For customers, we should learn to treat them with the mentality of "customers are God". Although this sentence is simple to say, it is difficult to do, because some guests will embarrass you intentionally or unintentionally, and some guests may just blame you if they are in a bad mood. These are all things we should learn to be patient with. Face customers' queries and questions with an open-minded and serious attitude, learn to use language to appease others during the conversation, tolerate customers' attitudes and be strict with yourself.

furthermore, as a manager, you need good management methods to manage the department well. Manage subordinates and employees with a humanized idea. In the chat with the webmaster, I learned that management should vary from person to person. We should learn to observe and understand a person. This is a great inspiration for the management officers after I became the department minister this semester. As an employee, we should have our own thoughts and ideas when we do things, besides listening to the arrangement of the leader. We should learn to do things by ourselves instead of being told by the leader. When you encounter difficulties, you should learn to solve them by yourself and stand on your own two feet. Of course, it is also necessary to listen to the opinions of others, because the experience of our predecessors can make us take fewer detours and take the wrong road.

As a leader, you need to have your own ideas and ideas. While maintaining the dominance of superiors, you should also learn to listen to the suggestions of subordinates and adopt good ideas.

Finally, I deeply feel that society is our teacher, and we should learn to understand and adapt to society. What we have learned from books is far from enough for us to become capable modern people. We should find more opportunities to participate in social practice and improve ourselves in practice while learning professional knowledge well. Related reports on social practice of gas stations 3

One month's internship in gas stations has come to an end in a blink of an eye. I have basically understood the operation status of the station and handled basic business independently since I first joined the company. This month, I have grown a lot. From my doubts and worries when I first joined the company, to my calmness and calmness at work now, from my ignorance of oil products knowledge and gas station business, to my life in the station and my self-confident service to customers, I can experience my adaptation and transformation to my role, and carefully review my work experience for one month, which can be summarized as follows:

First, I have mastered the work of convenience stores skillfully.

This month, I was mainly responsible for the basic business of convenience stores. Before I didn't have a job, I always thought it was easier to work in convenience stores, just scanning the code and collecting money. It was not until I personally worked that I found that the work in convenience stores was not as easy as I thought. It is very important to directly face the cashier of customers, but there are many cash, refueling IC cards, WeChat payment, coupons, Yi Jie electronic cards and so on. Moreover, it is also necessary to regularly check the goods and determine the best order quantity. In addition, our petrochemical company has always introduced convenience services, so we should be skilled in the recharge operation of bus card and express card ETC. Moreover, in order to be an excellent convenience clerk, you should know the goods in a convenience store like the back of your hand, including the price and location. In the process of studying and working, I admire my colleagues' familiarity with the business. The price, promotion activities and placement position of convenience store products can be blurted out. At first, whenever a customer asked me about the price of a product, I always ran to the price tag or scanned the code to inquire, which sometimes caused customers' dissatisfaction. My colleagues always helped me out enthusiastically, patiently explained the location of the product arrangement and the recent promotional activities, and taught me how to sell our own products and some promotional products to customers. With the help of my colleagues, I carefully studied the company's various documents on promotional activities and tried to remember the location and price of the products. Now I can do it.

Second, by studying the work of the card issuer, I have a basic understanding of the business of the fuel card and the major systems in the gas station.

the basic business operations of card issuers are mainly divided into two categories, namely, card recharge and customer service. Card recharge mainly includes card opening, recharge, check management and account closing, and customer service mainly includes card information maintenance and card processing. Through learning simple business operations, I learned that the card types sold by our company mainly include individual single-user card, individual multi-user card, unit single-user card, unit multi-user card and bearer card. Because the card types are different, there will be a customer card recharge service for individual or unit single-user card when recharging, and there are many ways to recharge, including cash, UnionPay card, bus card, national recharge card, QR code, Fuka, quota recharge card, etc. For multi-user cards of individuals and companies, there are mainly services such as pre-allocation of main cards, deposit and withdrawal. Through the study of business, I also have a preliminary understanding of the flow of funds in the card. Take the multi-user card of a company as an example, the amount recharged by the company in the main card is displayed in the credit account balance of the main card. When the main card is allocated to the sub-card, the allocated amount will be displayed in the reserve balance of the sub-card. When the customer holding the sub-card makes a deposit in the station, the reserve balance will be transferred to the card wallet balance, which can realize the conversion of funds from the background to the foreground. In the process of handling business, I have also come into contact with the general invoice management system for cash refueling and issuing general invoices for non-oil products, the China petrochemical refueling card query system for querying refueling records, and the Sinopec retail management system for settlement, etc. Although I have not skillfully used these systems at present, it has become a regret in my internship, but I believe I will try my best to find the answers in the internship life of the accounting room with questions about these systems.

the third is the training of refueling practice.

the core business of a gas station is to refuel customers, so it is also an essential part to understand the basic business of a gas station. At the beginning of refueling, I was always afraid that an irregular action would cause a fire in the station, but after Master patiently explained the "eight-step method" and practical experience to me, I was gradually confident and brave in cheering for customers. Moreover, in the process of refueling, I deeply realized that the company attaches great importance to safety. During the one-month internship, the safety inspection was carried out in the west of Beijing, and our station actively implemented the regional policy. The stationmaster and safety officer regularly conducted safety inspections in the three major areas of the power distribution room, the tanker and the oil tank area every day, focusing on the key and important parts, actively communicating with the oilers about the problems found, and making special plans according to the situation found during the inspection. According to the principle of "leading the contract, all the staff are responsible", the responsibility is assigned to people, and the rectification situation is followed up at any time. The stationmaster always says, safety comes first, without safety, everything is zero. Under the requirements and supervision of the stationmaster, every oiler keeps in mind the company's safety laws and regulations, carries out refueling operations in strict accordance with the company's system, and does not let go of any place that may have potential safety hazards. From the stationmaster and the oiler, I have a deeper understanding of safety. As an employee of China Petrochemical Beijing Petroleum, I should improve my safety awareness, deeply study and implement the company's safety norms and practice the company's core values.

It's only after learning from the paper that I know nothing about it. Only after I have personally experienced the work of a gas station will I have a deeper understanding of the gas station. Although a month is not long, I have gained a lot. A weekly work summary urges me to have a deeper understanding of my work.