Tobacco safety commitment

Tobacco safety commitment 1 In order to safeguard national interests and consumers' interests, establish a standardized and orderly cigarette retail market order and create a good consumption environment in the cigarette market, tobacco companies and cigarette retailers have made the following commitments through consultation:

1. The tobacco company promises:

1. Provide cigarette supply information and business guidance services to cigarette retailers, visit cigarette retailers regularly, and try to solve the difficulties in cigarette business.

2, to provide cigarette retailers with cigarette business laws and regulations knowledge publicity, explanation, tobacco monopoly license management, annual review, to achieve standardized and civilized law enforcement.

3. Provide timely and accurate cigarette home delivery service for cigarette retailers.

4. Provide telephone ordering and online ordering services for cigarette retail customers.

Second, cigarette retailers promise:

1, obey the law. Obey the service management of tobacco monopoly administrative organs, accept inspection and supervision, and cooperate with law enforcement investigations. In the local tobacco wholesale enterprises indicated in the cigarette retail license, buying cigarettes in disorder, not buying or consigning cigarettes for others, not wholesale cigarettes without a license or in disguised form, not illegally transporting cigarettes, and not violating other provisions of tobacco monopoly laws, regulations and rules.

2. Do business in good faith. Consciously safeguard the reputation of cigarette retail industry, do not provide goods to other cigarette operators or buy cigarettes for others, and maintain fair competition in the cigarette market order. Strictly implement the relevant requirements of the tobacco company's cigarette retail price guidance, and the high-priced cigarettes will not exceed 1000 yuan/piece regardless of the clearly marked price or the actual retail price, otherwise the supply will be stopped.

3. Be licensed to operate. Strictly abide by the relevant provisions of the Cigarette Retail License, make sure that the license is complete, the business license is bright and the registered items are changed, handle the change registration in time according to law, and do not buy, sell, lease, lend or illegally transfer the tobacco monopoly retail license in other ways.

4, do civilized management. Actively publicize that smoking is harmful to health, discourage teenagers from smoking, and do not sell cigarettes to minors.

Commitment: commitment:

Affiliate: Name of the merchant:

License number:

Signature: signature:

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Commitment on tobacco safety 2 The organization fully recognizes the serious harm of tobacco use to people's lives and health, as well as the misleading and negative impact of tobacco advertising, promotion and sponsorship on the public, especially teenagers. At the same time, we are soberly aware that a total ban on tobacco advertising, promotion and sponsorship can effectively resist the temptation of tobacco and reduce the number of people who start and continue smoking, which is one of the important ways to reduce tobacco demand and safeguard health rights and interests.

In order to promote the implementation of the WHO Framework Convention on Tobacco Control, protect young people from tobacco hazards and create a healthy, civilized and harmonious social environment, we actively responded to the call, refused tobacco advertising, promotion and sponsorship, and voluntarily made the following commitments:

1. Resolutely resist tobacco enterprises from publishing any form of tobacco advertisements;

2. Resolutely resist any form of tobacco promotion conducted by tobacco enterprises in or using institutions;

3. Resolutely resist any form of sponsorship by tobacco enterprises in the name of social responsibility, public welfare undertakings or other names, including scientific research, scholarships, holding public welfare activities, institutional cooperation and other forms; Do not accept the funding and sponsorship of the tobacco industry, and do not engage in any experiments and research that are beneficial to or may engage in cigarette marketing.

Commitment: xxx

Tobacco Safety Commitment 3 In order to further optimize the economic development environment, correct the industry style, standardize law enforcement, improve service quality, establish a good image of the tobacco industry, and promote tobacco work to a new level, we hereby make the following commitments to the society:

1, conscientiously perform the functions of tobacco monopoly administrative law enforcement entrusted by law, severely crack down on illegal activities such as manufacturing and selling counterfeit cigarettes, and strive to create a good market environment for tobacco and tobacco management.

2. Adhere to administration according to law, carry out tobacco monopoly administrative licensing, market inspection and investigate and deal with tobacco-related cases in strict accordance with the Tobacco Monopoly Law of People's Republic of China (PRC), the Regulations for the Implementation of the Tobacco Monopoly Law of People's Republic of China (PRC), the Measures for the Administration of Tobacco Monopoly Licenses and relevant laws and regulations.

3, effectively regulate the administrative licensing behavior, in accordance with the relevant regulations and policies, timely for qualified cigarette retail customers for tobacco monopoly retail license. Strictly implement the time-limited settlement system. For disabled people or disabled cigarette retailers, provide on-site services in license application, change and cancellation.

4. Adhere to civilized law enforcement, handle cases according to law and handle cases openly. Monopoly law enforcement personnel in the market inspection, must be more than 2 people (including 2 people) * * * to cooperate, take the initiative to produce law enforcement certificates, bright identity, explain the purpose. When investigating a case, the facts must be clear, the evidence is conclusive, the nature is accurate, the handling is appropriate, the procedures are complete and the procedures are legal.

5, monopoly law enforcement officers consciously abide by the law, adhere to enforce the law impartially, do not handle human cases, relationship cases, and consciously accept the supervision of organizations and the masses. Never take advantage of his position to "eat, take, get stuck and want" the administrative counterpart. If there is any violation, once verified, it will be dealt with seriously.

6. Improve the monopoly anti-counterfeiting information network, announce the telephone number to the public, timely handle the reports of all sectors of society on the manufacture and sale of cigarettes, and keep the informants confidential in accordance with relevant national laws and regulations, and reward them after investigation.

7. Organize the supply of commodities, implement the commodity disclosure system, and ensure the effective supply of the market. Enhance the awareness of corporate social responsibility, put low-grade cigarettes scientifically and reasonably, and strive to meet the needs of rural markets and consumer classes.

8. Implement the working mechanism of the account manager, and determine the person responsible for the customer service in the jurisdiction. Through regular visits, guide customers to operate and actively solve problems within their power.

9. Deliver the goods strictly according to the customer's order, deliver them to your door free of charge within 48 hours of visiting and selling, and never detain the cigarettes of retail customers without reason.

10, strengthen the construction of cigarette sales network, strive to standardize service standards, properly handle customer complaints, and achieve "civilized service, standardized service and value-added service" to continuously improve customer satisfaction.

Warmly welcome the supervision of the people of the county and all walks of life, and put forward valuable opinions and suggestions on the law enforcement behavior, service quality and work style of the Tobacco Monopoly Bureau (Marketing Department) through various means.

We promise that we will carefully verify and deal with letters, visits and reports that reflect the unhealthy trend of tobacco monopoly; We will seriously rectify all criticisms, opinions and suggestions, study and deal with them in time and reply to me.

Monopoly report telephone number: 053 1-87873897

Telephone number of supervision (complaint): 0531-87871216.

E-mail: #url#

Pingyin County Tobacco Monopoly Bureau (Marketing Department)

20 1 1 year 1 1 month 3rd

Tobacco safety commitment. The organization is fully aware of the serious harm caused by tobacco use to people's lives and health, and the misleading and negative impact of tobacco advertising, promotion and sponsorship on the public, especially young people. At the same time, we are soberly aware that a total ban on tobacco advertising, promotion and sponsorship can effectively resist the temptation of tobacco and reduce the number of people who start and continue smoking, which is one of the important ways to reduce tobacco demand and safeguard health rights and interests.

In order to promote the implementation of the WHO Framework Convention on Tobacco Control, protect young people from tobacco hazards and create a healthy, civilized and harmonious social environment, we actively responded to the call, refused tobacco advertising, promotion and sponsorship, and voluntarily made the following commitments:

1. Resolutely resist any form of "tobacco advertisement" issued by tobacco enterprises;

2. Resolutely resist any form of tobacco promotion conducted by tobacco enterprises in or using institutions;

3. Resolutely resist any form of sponsorship by tobacco enterprises in the name of social responsibility, public welfare undertakings or other names, including scientific research, scholarships, holding public welfare activities, institutional cooperation and other forms; Do not accept the funding and sponsorship of the tobacco industry, and do not engage in any experiments and research that are beneficial to or may engage in cigarette marketing.

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Tobacco Safety Commitment 5 In order to effectively strengthen the work style construction of cadres and workers of the Municipal Tobacco Monopoly Bureau (sub-bureau), further optimize the development environment, make tobacco work better practice the supremacy of national interests and consumer interests, promote social harmony and stability, and promote scientific development, we hereby make public commitments as follows:

First, strengthen the construction of institutional style. Always adhere to the style construction of ministries and agencies as an important part of the annual assessment of cadres in ministries and agencies, strictly implement national policies and regulations, and abide by laws and regulations and various rules and regulations of the unit. Vigorously advocate a good service style, enthusiastic service is not afraid of trouble, active service is not shirking, coordinated service is not wrangling, efficient service is not procrastinating, and honest service is not putting on airs.

Second, strict administration according to law. Strictly implement tobacco monopoly administrative law enforcement in accordance with the People's Republic of China (PRC) Tobacco Monopoly Law and its implementing regulations, provincial tobacco monopoly regulations and other relevant laws and regulations, adhere to administration according to law, handle cases fairly and enforce the law in a civilized manner, and resolutely safeguard the legitimate rights and interests of cigarette retailers and consumers according to law.

Third, strengthen tobacco monopoly law enforcement. Severely crack down on all kinds of illegal activities of manufacturing and selling fake cigarettes, severely crack down on all illegal cigarette business activities, purify the cigarette market in our city, and earnestly safeguard the interests of the state and consumers.

Fourth, strict self-discipline and honesty in politics. Strictly implement the "six disciplines" of tobacco law enforcement, adhere to certificates, bright certificate inspection, standardize law enforcement, act impartially, enforce the law in a clean and honest manner, strictly prohibit smuggling, fraud and other illegal and disciplinary acts, resolutely put an end to "taking advantage of one's position to seek personal gain, and do not deliberately make things difficult for tobacco business units and cigarette retail enterprises.

Five, the implementation of open government affairs, improve service efficiency. The main functions and key government activities will be announced to the public, the system, procedures and results will be made public, and a complaint telephone number will be set up to accept supervision from all walks of life. In strict accordance with the provisions of the People's Republic of China (PRC) Tobacco Monopoly Law and its implementing regulations, the Administrative Licensing Law and the Measures for the Administration of Tobacco Monopoly Licenses, the licensing conditions, procedures and deadlines will be made public. If the procedures are complete and meet the licensing conditions, the time for single administrative examination and approval will be reduced to 14 days from the date of accepting the application, with a reduction of 30%. Open, fair and just tobacco monopoly retail license, improve efficiency and facilitate the masses.

Sixth, strengthen team building and improve service level. Establish a sense of honor and disgrace, responsibility and awe, and strengthen the construction of work style. Effectively solve the "loose, lazy and scattered" work style of cadres and workers in this unit. The first inquiry responsibility system, one-time notification system, ab post system and time-limited completion system shall be implemented. Please ask the person in charge to warmly receive, introduce and introduce the people who come to handle affairs. If the procedures for handling relevant affairs are incomplete, the relevant information that needs to be supplemented shall be informed at one time; The handling personnel shall clearly inform the parties of the matters that will not be accepted or approved, and register them for the record; If major or difficult problems are not handled, explain the reasons and give a reply within 3 working days; Ab post system is implemented in business work, which complement each other and ensure the normal operation of the work; The implementation of time-limited completion system, under the premise of providing complete materials, in accordance with the provisions of time-limited completion, it is strictly prohibited to delay working hours without reason. Advocate and encourage all departments to take customers as the center, provide quality services, continuously improve and innovate, and strive to exceed customers' expectations in all aspects of services.

Seven, smooth complaint channels, the implementation of accountability system. To report complaints from the masses, we should take them seriously, register and accept them after receiving them, conduct investigation and verification, handle them within 5 working days, and give feedback according to the complainant's requirements. Improve the internal assessment system, increase the supervision of complaint acceptance, and ensure that any complaint must be investigated, and any investigation must have results.

Municipal Tobacco Monopoly Bureau (branch) welcomes the broad masses and all sectors of society to supervise, complain and report the work style and behavior of cadres and workers in the overall situation (branch).

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