Summary of the work of the Municipal Hospital of Traditional Chinese Medicine

Summary is a written material that evaluates and describes the achievements, existing problems, experiences and lessons learned, etc. It can improve our ability to find problems. It is better to calm down and study Write a summary. But I found that I didn’t know what to write. The following is a summary of the work of the Municipal Traditional Chinese Medicine Hospital that I collected for everyone. I hope it will be helpful to everyone. Summary of the work of the Municipal Hospital of Traditional Chinese Medicine 1

In 20xx, in accordance with the relevant deployment requirements of superiors, our hospital conscientiously implemented the party’s health work policy, further strengthened the service concept of “all patients are centered”, and actively carried out the creation of mass Satisfied with the hospital's activities, we have managed internally and built an image externally, and have achieved remarkable results. The relevant work this year is summarized as follows:

1. Strengthen organizational leadership and improve various systems

According to the personnel changes in the hospital, the leading group for creating a hospital that satisfies the public was adjusted and enriched in a timely manner at the beginning of the year. The leading group has an office and an inspection team. Its members are heads of the party office, hospital office, inspection office, personnel department, medical department, nursing department and other departments. The disciplinary inspection secretary takes the lead and is responsible for daily affairs, providing a strong organizational guarantee for the solid and effective implementation of the establishment work.

On March 31, a mobilization meeting to create a hospital that satisfies the public was held, and each department submitted a letter of responsibility for the construction of health ethics. We have organically combined the activities of building a hospital that satisfies the masses with the Hospital Management Year activities and the control of commercial bribery activities in the field of pharmaceutical purchase and sales, focusing on the implementation of the following systems.

First, implement the medical ethics evaluation system. The evaluation results are combined with the points recorded on the bad behavior of medical staff, combined with the regular assessment system for doctors, and combined with the year-end evaluation of excellence.

The second is to implement the public commitment system. Thoroughly implement the Central Committee of the Communist Party of China's "20xx-20xx Work Plan for Establishing and Improving a System for Punishing and Preventing Corruption", use the hospital's website, hospital newspapers, and bulletin boards to make public commitments to the public, and post "Practice the mass line and solidly advance without "Commitment Letter for the Construction of Red Envelope Hospitals", carry out in-depth publicity of the "no red envelope" spirit, and further consolidate the achievements of the establishment of no red envelope hospitals. Announce the supervision and reporting hotlines of the XX Municipal Corrective Action Office, the XX Municipal Health Bureau and this hospital.

The third is to implement the doctor-patient contract system. Sign a doctor-patient contract with inpatients to strengthen communication and understanding between doctors and patients, clarify the rights and obligations of both doctors and patients, standardize and restrict the behavior of both doctors and patients, and sign an agreement not to accept or send "red envelopes" to prevent and reduce the occurrence of bad behavior.

The fourth is to implement a telephone return visit system for discharged patients. The hospital inspection office conducts return visits to discharged patients on health practices, service quality, etc., solicits patients’ opinions and suggestions, and entrusts a third party to conduct correspondence reports on the satisfaction of our hospital’s services in accordance with the unified requirements of XX City.

The fifth is to implement the system of reporting and waiting for staff. Once found accepting red envelopes or drug kickbacks, they will be investigated to the end in accordance with relevant regulations and severely punished without tolerance.

Sixth, implement the centralized drug bidding and procurement system and the equipment bidding and procurement system, establish a hospital procurement and bidding leading group, clarify responsibilities and division of labor, and prevent and control commercial bribery at the source.

The seventh is to implement the pre-job training system for newly assigned personnel and transferred employees. Pre-job training is held once a year, focusing on training and education on industry discipline, work style, and professional ethics.

2. Strengthen publicity and education and improve ideological quality

Creating a hospital that satisfies the masses is not only the responsibility and obligation of the majority of medical staff, but also a good display of the hospital’s brand image. We will continue to carry out our work Moral education carries out various forms of educational activities at different levels and in a targeted manner, using moral forums to educate people around them and strive to improve the ideological and political quality of employees.

First, organize all party members and cadres to conscientiously study the "Code of Integrity and Integrity in Politics for Leading Cadres of the Communist Party of China", make public commitments, and accept supervision by the masses.

The hospital and the Health Bureau signed the "Responsibility Letter for Party Style and Integrity Construction in 20xx". Members of the leadership team and heads of functional departments participated in mobilization meetings for anti-corruption and anti-corruption special education and mass line practice activities in the city's health system. Hospital leaders participated XX City's "Political and Public Affairs Hotline" outdoor live broadcast event.

The second is to actively carry out the "Integrity Culture into Hospitals" campaign with the theme of "promoting integrity, building medical ethics, and practicing medicine honestly for the people", vigorously strengthen the publicity and education of integrity culture, set up an integrity culture bulletin board in the hospital, and post A publicity board with aphorisms on clean government, and a column on clean government culture on the hospital website and hospital newspaper. Each unit must learn from XX City’s model of medical ethics and integrity, model of medical ethics and integrity, XX City’s model of medical ethics and medical style, model of diligence and integrity, and model of ethics and skills through various forms. The advanced deeds of medical workers create a good atmosphere of striving for excellence and learning from the advanced. Carry out educational activities on the theme of "Medical Ethics, Responsibility, and Love" among all the cadres and employees of the hospital, organize special anti-corruption cultural activities with legal knowledge, medical ethics, and party disciplines and regulations as the main content, and organize the "Nine Prohibitions" and "Nine Prohibitions" of the Ministry of Health. Study and deepen the "Reading Book for Diligent and Integrity Practitioners in the Health System", and carefully conduct self-examination and self-correction. Any situation that is inconsistent with the requirements must be corrected immediately. Conduct a major discussion on integrity in medicine, carefully identify existing problems in service awareness, service quality, style and efficiency, and implement rectification measures. Through the "Integrity Culture Entering the Hospital" activity, the ideological quality of the majority of medical staff has been improved and a good image of the hospital has been established.

The third is to solidly promote the construction of two major systems, organically combine the creation of hospitals that satisfy the masses with educational activities to implement the party’s mass line, special management of commercial bribery, and hospital culture construction, and effectively strengthen the ideological and moral system of medical staff and the construction of social integrity system, actively carry out educational activities with the theme of "Establishing Integrity, Establishing Medical Ethics, and Excellent Service", giving full play to the pioneering and exemplary role of party members and cadres, and strengthening the moral integrity education of medical staff. Strictly implement the "Nine Prohibitions" and "Eight Provisions" to standardize the diagnosis and treatment behavior of medical staff, strive to create a brand of civilized and honest medical practice, strive to maintain the image of public hospitals, and strive to improve social satisfaction. Strengthen doctor-patient communication, strive for patients' understanding, trust and support, and build a harmonious doctor-patient relationship to realize the common pursuit of the red envelope-free brand by both doctors and patients.

The fourth is to strive to find advanced typical cases, use things around us to educate people around us, advocate cleanliness and righteousness, and combat unhealthy tendencies. Every year, the hospital selects advanced departments and individuals for creating good ethics and construction, and commends and rewards them.

The fifth is to give full play to the role of the party branch as a fighting fortress and the role of mass organizations such as trade unions and the Communist Youth League, and actively carry out the activities of "Creating the First and Striving for Excellence" and "Youth Civilization" and "Women Civilization" The "Demonstration Post" creation activity correctly guides the cadres and the masses to build synergy. The whole hospital, inside and outside the hospital, actively creates a creative atmosphere and jointly maintains the image of the hospital.

At the same time, we pay attention to public opinion publicity and promptly submit relevant information on activities to create a hospital that satisfies the masses, "China Traditional Chinese Medicine News", "XX Traditional Chinese Medicine Information", "Rugao News", XX Civilized Unit Online and the hospital website reported the establishment activities of our hospital, which received good social response and demonstrated the phased results of the establishment work.

3. Strengthen the construction of work ethics and build a clean hospital

Our hospital has put the construction of health ethics on the important agenda, earnestly focused on the construction of ethics, and strictly implemented responsibilities. The hospital signed a "Responsibility Letter for Work Style Construction" with each department at all levels, implemented a two-level responsibility system of departments and departments, effectively fulfilled the "one post, two responsibilities" responsibility system, and incorporated work style construction into the hospital's comprehensive target responsibility system management assessment, with quantified indicators. Responsibilities should be assigned to people, and the "all-member commitment system" should be conscientiously implemented, so that everything is handled by someone, and someone is in charge of everything, one level at a time, and implementation at all levels. Everyone takes their own responsibilities, forming a joint effort of the party, government, and working groups to achieve *** management work structure. The hospital has formulated an assessment system for medical ethics and medical ethics, and conducts three-level assessments of medical ethics and medical ethics for medical staff, including hospital, department, and individual levels. The results are recorded in personal medical ethics and medical ethics files and are linked to salary, professional titles, and evaluations. The implementation of "medical ethics and medical ethics" "One-vote veto system".

Continue to deepen the establishment of red envelope-free hospitals, consolidate the achievements of the establishment, establish a long-term mechanism, strictly implement responsibilities, resolutely implement the "one-vote veto system", and maintain a high-pressure and long-term trend in the establishment work. Strengthen doctor-patient communication, strive for patients' understanding, trust and support, build a harmonious doctor-patient relationship, and strive to create a clean and upright medical atmosphere to achieve the common pursuit of the red envelope brand by both doctors and patients. Reject now Red envelopes have become a conscious action for the medical staff of the whole hospital. In the various open and secret inspections organized by the XX City Correction Office and the XX City Health Bureau, not a single case of accepting red envelopes was found. According to incomplete statistics, in the first half of this year, 99 people withdrew or declined "red envelopes" worth approximately 48,600 yuan, and received ten banners from patients.

We will carry out in-depth special rectification activities, continue to promote special rectification work on commercial bribery, educate cadres and workers to keep a clear mind at all times, build a solid ideological and moral defense line, and enhance their ability to resist corruption and prevent degeneration. The leaders in charge of the hospital held anti-corruption education talks with leaders of infrastructure logistics, pharmaceutical equipment, financial auditing and other departments, and paid close attention to and focused on monitoring various economic activities in sensitive departments and hot-spot positions. Strengthen social supervision through symposiums of work style supervisors, open and secret visits, correspondence, and telephone return visits, and form a supervision mechanism for the whole hospital, internal and external departments, to supervise each other and work together to prevent and control problems from the source. Control commercial bribery in the field of pharmaceutical purchase and sales

Strengthen system construction and standardize the behavior of medical employees. Adhere to the rule of law and strict management of the hospital, clarify the key points, treat both the symptoms and the root causes, and vigorously promote effective rules and regulations such as the hospital affairs disclosure system, social service commitment system, and doctor-patient contract system, so as to standardize and institutionalize the construction of work style. We should pay attention to actual results in the implementation of the system, closely integrate the work of democratic appraisal and improvement of service quality, and regard matters that patients care about as an important part of the work. Strictly implement the price disclosure system for service items and medicines. In accordance with the relevant document requirements of the Provincial Price Bureau, the charging standards for medical items and drug prices are fully adjusted as scheduled, and problems such as unauthorized additions of charging items, raising charging standards, and repeated charges are eliminated. The district provides daily checklists for patients. Set up a suggestion box and complaint hotline, hold work style supervisor symposiums and patient symposiums, and consciously accept the supervision of patients. All complaints and reports received will be handled in a timely manner, and every case will be dealt with. The hospital assessment office will conduct monthly work style assessments. , 1,590 inpatient consultation forms have been issued this year, and the opinions and suggestions of the patients have been rectified and adopted in a timely manner. We conscientiously implement the system of reporting and waiting for staff, standardize the ethical behavior of all medical staff through a variety of effective external supervision networks and internal restraint mechanisms, and ensure that the satisfaction level of patients and their families reaches above 95%.

4. Pay attention to the creation of civilization and carry out volunteer services

Actively organize and carry out in-depth volunteer service activities of "carrying forward the spirit of Lei Feng and first building a caring city". Through extensive publicity and mobilization, the whole society The hospital's medical staff were enthusiastic and enthusiastically signed up, and 510 hospital volunteers were registered. Combining the hospital's own advantages and the characteristics of the medical industry, various volunteer services are carried out. The first is to carry out in-hospital volunteer services. Use the rest time to provide outpatient and emergency patients with services including medical guidance, appointment for diagnosis and treatment, consultation, escort, medicine collection, accompanying examination, fee inquiry, health education and other services; provide general life care, accompanying examination, fee inquiry, companionship, etc. to inpatients. Services such as reading newspapers and magazines, follow-up visits after discharge, and making appointments for medical treatment. Implement the on-duty director system in the outpatient hall, in which the directors of each functional department take turns to be on duty. They are responsible for the daily management of the outpatient hall and solve problems for patients. The second is to carry out grassroots volunteer services.

Through a series of activities such as sending doctors to the countryside, delivering health to communities, rural tours of traditional Chinese medicine, and popularizing traditional Chinese medicine science and culture, we have promoted traditional Chinese medicine culture, carried out health consultations, health education lectures, free clinics, and distributed health education prescriptions. Since this year, , has organized medical staff to carry out volunteer medical services to Wanyao Town, Banjin Town, Hongxing Community, Anding Square, Rugao Middle School, Rugao Normal School, and Rugao Tire, with a total of more than 20xx people, distributed more than 1,250 health education prescriptions, and organized medical services The personnel went to nursing homes in cities and towns to conduct physical examinations, measure blood pressure, perform voluntary medical services, etc., and visit orphans, which was well received by the masses.

Pay attention to strengthening the construction of hospital culture, run the hospital website and hospital newspaper well, make full use of various publicity media, regularly report new developments in hospital construction and development, and launch "Famous Hospital Style" on radio, television, and newspapers , "Health Express" and other columns carry out all-round three-dimensional publicity from the aspects of hospital image, specialty features, famous doctors' style, warm services, business style construction, hospital culture, introduction of new technologies and new projects, etc. Actively carry out a variety of cultural and sports activities to activate employees' spare time cultural life, enhance cohesion and centripetal force, and stimulate enthusiasm for entrepreneurship.

Accelerate the construction of hospital informatization, implement full cost accounting systems, electronic medical records, outpatient doctor workstations, ward doctor workstations, automated office systems, and remote consultation systems to improve administrative office efficiency.

The public satisfaction hospital establishment activities have effectively promoted the development of various work in the hospital, the two benefits have been continuously improved, and a good development trend has been maintained. From January to June this year, there were 204,400 outpatient and emergency visits, a year-on-year increase of 30.3%; business income was 123.9 million yuan, a year-on-year increase of 32.3%; 91.12 million patients were discharged, a year-on-year increase of 26.4%.

While achieving results, we are also clearly aware of the existing problems and weak links in the construction work. A small number of medical staff do not have enough understanding of the arduousness and long-term nature of the construction work, so they often fail in their work. If this or that problem occurs, the overall service quality of the hospital needs to be further improved and improved. In the future work, we will take more solid measures to further consolidate the achievements and make new contributions to the health of the people of Rugao. Summary of the work of the Municipal Hospital of Traditional Chinese Medicine 2

Our hospital adheres to the guiding ideology of "safety is efficiency" and resolutely implements the "Fire Protection Law", "Regulations on Fire Safety Management of Agencies, Groups, Enterprises, and Institutions" and other relevant laws According to laws and regulations, the hospital leadership team regards production safety as the hospital's top priority. Dean Chen Zhiwei personally handles medical and production safety work. Each functional department follows the "Foshan Health System 2008 Safety Production Month Activity Plan and Foshan Medical and Health Safety "Notice on the Special Action Plan for the Hundred-Day Supervision of Production" requires that we establish and improve rules and regulations, formulate various safety measures, and organize all employees of the hospital to study them carefully and implement them in each job position, enhance employees' medical and production safety awareness, and implement them in daily work. Safety management has been strengthened to provide a better medical environment for hospital treatment and inpatients. The main tasks carried out throughout the year are as follows:

1. Improve ideological understanding, standardize medical behavior and strengthen medical safety

1. In the comprehensive ward rounds of hospital management, strengthen the supervision of resident doctors The "Three Basics" assessment covers the core systems of hospital management and basic professional knowledge and theories. Conduct a comprehensive inspection of the department director's ward rounds, determination of treatment plans, and department management.

2. Strengthen the quality control of operational medical records. The Quality Control Office monitors new admissions, difficult cases, surgeries and other special patients every day, and promptly reports problems to relevant departments to reduce safety risks.

3. Adopt a risk early warning mechanism. For complaints and verified incidents, report them to the department in a timely manner, point out possible problems, and ask the parties and department directors to put forward rectification opinions. In the first quarter, *** issued three "Medical Safety Risk Early Warning Forms", which played a good warning role.

4． Strengthen communication between departments and streamline management links.

Organize interdisciplinary consultations and discussions on difficult cases; convene medical safety meetings in the surgical anesthesia department, etc.; do a good job in registration of practicing physicians and practice strictly in accordance with the law.

5． Formulate a medical safety training plan within one year to strengthen safety awareness, and launch a "Monthly Educational Activity on Doctor-Patient Communication" in April; we plan to invite our hospital's legal consultant to the hospital to give lectures on legal knowledge and conduct detailed analysis and explanation of medical cases.

6. We will do a good job in the construction of key specialties and the prevention and treatment of diseases. Together with the Science and Education Department and the Development Office, a leading group and working group for specialty construction and engineering work have been initially established; the management of specialty diseases has been continuously deepened to enrich the connotation of specialty construction; and a series of weekend health lecture plans have been formulated.

7. Our hospital has formulated the "Emergency Plan for Emergencies", "Emergency Plan for Food Poisoning", "Plan for the Prevention and Treatment of SARS", "Emergency Plan for the Prevention and Treatment of Human and Avian Influenza", "Emergency Plan for the Prevention and Treatment of Human and Avian Influenza", Infection Outbreak Emergency Plan and other emergency plans, a leading group and office for emergency response were established, the work responsibilities and requirements of all types of medical personnel at all levels were clarified, and practical prevention and control measures were formulated. Our hospital’s leading group for infectious disease prevention and control and the leading group and rescue team for medical rescue in public health emergencies have been responsible for the monitoring of infectious diseases and the rescue and assistance tasks for emergencies and disasters in the city over the years, and have accumulated rich experience. With clinical experience, once an emergency occurs, medical and health rescue work can be carried out in a timely manner.

8. Epidemic monitoring implements the first-diagnosis responsibility system, and monitors, reports, treats, disinfects and isolates in accordance with the infectious disease management system formulated by the hospital. Especially for the monitoring and reporting of key infectious diseases, group diseases of unknown origin, and major food poisoning, the hospital's Infectious Disease Department is responsible for the prevention and control of infectious diseases throughout the hospital. It designates a dedicated person to conduct direct reporting of epidemics online, performs self-examination every ten days, identifies problems, and promptly provides clinical feedback. , supervise rectification.

2. Implement the fire safety system and pay attention to fire safety

1. This year our hospital has revised the "Fire Safety Work System", "Volunteer Firefighters Work System", and "Fire Emergency Plan" ” and “Emergency Plan for Large Area Power Outage”, and formulated the relevant management systems and management responsibilities of key departments (departments). The organization and leadership of fire protection work have been strengthened and the work responsibilities and obligations of relevant responsible persons have been clarified. Organize relevant personnel to conduct regular maintenance, testing and repair of fire safety and fire protection facilities to ensure that fire protection equipment is operating in good condition. Illegal use of electricity and fire was resolutely stopped and the parties involved were educated, and some electrical facilities with large loads of electricity were confiscated.

2. The hospital frequently conducts fire safety inspections on various departments (departments) of the hospital, especially key departments and key locations, and promptly rectifies any problems found. In order to firmly establish the concept of "people-oriented, safety first, prevention first" among all hospital employees, fire safety knowledge training was carried out throughout the hospital, and practical fire-fighting drills were held to enhance fire protection awareness among all hospital employees. Basically mastered relevant fire protection knowledge and escape skills.

3. After the medical complex was officially put into use, the flow of people and entrances and exits also doubled, increasing safety risks. In response to this situation, our hospital actively organized training for the security team and closed-circuit television monitoring center, analyzed the characteristics of each position, and summarized security experience. Actively contact the police station and patrol police in the jurisdiction, analyze and study the security cases that occurred under the new security situation, formulate countermeasures and solutions, and increase the closed-circuit monitoring of the drug warehouse, poison and anesthetic warehouse, financial admissions, and laboratory testing departments. The signs of some more vicious security incidents have been effectively curbed. In-hospital thefts, robberies and "medical care" have been significantly reduced, and the hospital's security situation has improved.

3. Strictly abide by various operating procedures and adhere to the system that all staff must hold certificates to work.

Strengthen business training, organize supervisors and squad leaders to give separate lectures on the project follow-up and drawings of the majors they are responsible for, including the medical complex building major; organize The business test was conducted twice to find out the level of familiarity with everyone so as to facilitate further follow-up. Strictly implement the certificate-based employment system (including elevator operators from property companies).

Those that have expired will be trained as required and reviewed annually in a timely manner.

Strengthen special inspections, strengthen the handling of emergency incidents, put safety first and prevention first, and ensure the normal operation of all hospital work. Establish a 24-hour duty system with two people per shift in the high-voltage power room and boiler room. Regularly send boiler water quality, boilers, central air-conditioning hosts, and elevators to relevant testing departments for inspection. Important equipment such as elevators, boilers, and air conditioners must be handed over to professional maintenance. The insurance company performs maintenance to ensure safe use. Strengthen the use and management of medical oxygen, and change the bottled central oxygen supply technology to the Dewar tank liquid oxygen central oxygen supply method, which improves the safety and quality of oxygen supply. There were no safety or liability accidents throughout the year.

4. Logistics and safety work should be implemented to individuals

Check the quality of purchased food, do not purchase expired and spoiled food, and all kinds of raw materials, meat, etc. must be classified and produced according to regulations. Cooked foods should be stored as required. Nutritionists should regularly perform inspections as required. Strengthen the cleaning and disinfection awareness of dishwashers, caterers, and hygienists, so that employees and patients can eat delicious and hygienic meals. Keep the workplace, office, and The storage room and all passages should be clean and unobstructed. Maintenance equipment and electrical equipment should be checked frequently for good conditions. Smoking or storage of flammable and explosive items is strictly prohibited in the working warehouse. Laundry work procedures should be established in the laundry room, and drivers should be organized to learn vehicle safety carefully. Driving knowledge, comply with vehicle driving rules, perform regular vehicle inspections and maintenance, keep the vehicle in good condition, strictly abide by traffic rules and hospital rules and regulations, use anti-theft locks when parking the vehicle, and equip with fire protection equipment. Equip the dormitories and passages for medical care, temporary workers, professors, further students, and trainees with fire prevention equipment to prevent problems before they occur.

By formulating measures, strengthening education and learning, and constantly improving various systems, with clear goals and clear responsibilities, the medical production safety awareness of all hospital cadres and employees has been continuously improved, which has played a very good role in safety prevention. During the inspection, many existing problems were still found. Most of them have been corrected and solved immediately, and some need to be further improved, implemented and solved. Medical production safety is the top priority of the hospital. We must increase the management of medical production safety, further strengthen the medical and production safety awareness of all hospital staff, do a good job in medical and production safety, prevent signs of accidents, and prevent serious accidents. Errors and accidents occur to ensure the smooth progress of hospital medical operations. Summary of the work of the Municipal Hospital of Traditional Chinese Medicine 3

1. Basic situation of the hospital.

The hospital currently has 440 employees and 300 open beds. In addition to the original clinical departments, this year it has added front-line clinical departments such as microsurgery, thoracic surgery, neurosurgery, otolaryngology, and ICU. It is an affiliated hospital of xx Medical College and a teaching hospital of Shandong University of Traditional Chinese Medicine, xx Medical College, Qufu School of Traditional Chinese Medicine, Laiyang School of Traditional Chinese Medicine, and xx Health School. It is responsible for the important tasks of disease prevention and treatment for the people in the eight counties and two districts of the city and the surrounding areas of Jiangsu, Shandong, Henan, and Anhui. It is the city's center for traditional Chinese medicine medical treatment, scientific research, teaching, rehabilitation, and prevention. No major medical accidents occurred in 20XX. , the emergency response capacity and the ability to rescue critically ill patients have been significantly improved. More and more difficult and critical patients are being treated. In-hospital consultations and discussions have increased. The types of diseases treated are wider than before. The number of patients visiting has expanded to surrounding cities and counties. The fixed assets are 19 million yuan, an increase of 4.1 million yuan compared with XX, and the hospital has shown a momentum of vigorous development.

The main achievements and highlights of the Municipal Traditional Chinese Medicine Hospital in XX are reflected in the following aspects.

1. The hospital shows good development momentum. The business revenue from outpatient visits and inpatient visits increased significantly. The annual outpatient visits exceeded 120,000, an increase of more than 20,000 over the same period last year. Among them, the number of inpatients was 6,058, an increase of 23.4% over the same period last year. The hospital bed utilization rate was 78%. An increase of 15% over the same period last year. There were 1,100 operations, an increase of 15.4% over the same period last year. The admission and discharge, pre-operative and postoperative, and clinical and pathological diagnosis compliance rates were all over 95%. The total annual business income was 34 million yuan, which was 34 million yuan compared to the same period last year. In the same period last year, there was an increase of 10 million yuan, with a growth rate of 42.4%. 60 pieces of instruments and equipment were purchased, of which 48 pieces were worth more than 10,000 yuan, worth 3.6 million yuan.

2. Due to the improvement in the hospital's business income, the welfare benefits of employees have also increased. From the original salary standard of 1999 to the new file salary standard, the expectations of employees for many years have changed. became a reality.

3. It fills the gap in hospital culture. The hospital has its own hospital anthem "Singing of the Soul", which has been sung. The hospital motto, hospital direction, hospital spirit, hospital purpose, etc. have been established. The hospital emblem is being collected. The "hospital newspaper" is published once a month. The work is pretty good, which has brought the hospital culture to a big level.

4. The "XX-XX Years Development Plan of xx City Traditional Chinese Medicine Hospital" was formulated, filling the gap in the hospital's long-term development plan.

5. A collection of the "Hospital Responsibilities and Rules and Regulations for Various Positions at All Levels".

6. Striving to become a municipal-level civilized unit, it has been accepted by the Municipal Civilization Committee, filling the gap of uncivilized units in the hospital for many years.

7. The Danyang Community Service Center in the Development Zone was successfully opened, filling the gap of the hospital without a community service center.

8. The ICU ward was successfully opened, filling the gap that the hospital had had for many years without an intensive care unit for critically ill patients.

9. Oncology, microsurgery, thoracic surgery, and neurosurgery were opened to make the hospital’s clinical departments more complete.

10. The hospital’s emergency center has been strengthened, staffed, and two new ambulances purchased. There are now five ambulances serving emergency services, which has also brought the hospital’s emergency first-aid capabilities to a new level. level.

2. Several major tasks done in XX.

(1) Establishment of a new leadership team.

After organizational inspection and appointment, the new leadership team of the Municipal Hospital of Traditional Chinese Medicine was established. The leadership team of the hospital are sincerely united, pioneering and enterprising, fulfilling their mission, each taking their own responsibilities, dividing labor and cooperating, and their work is planned, arranged, laid out, inspected and implemented. Meetings are often held during non-working hours and work overtime. Every day, a hospital leader is put on duty to take charge of the work, and personally handles the affairs that occur inside and outside the hospital. He has indeed been pragmatic, strict in running the hospital, and strict management. He has achieved good management results and enabled the hospital to develop rapidly.

(2) Medical service quality management benefit year activities.

Our hospital continued to carry out the medical service quality management benefit year activities in accordance with the arrangements of the Ministry of Health, the Provincial Department of Health and the Municipal Health Department. The main goal requirements are: by carrying out this activity, all hospital staff will further establish the awareness of medical quality first in their minds, truly put improving the quality of medical services in the first place in medical work, and regard medical quality as the basis for carrying out all work. The starting point and foothold form a good situation in which everyone in the hospital focuses on medical quality everywhere and at all times. Further strengthen the various rules and regulations on medical quality and medical safety, the responsibilities of personnel at all levels, and various technical operating procedures, gradually institutionalize various tasks, clarify responsibilities, standardize technology, and establish a long-term mechanism to ensure that our hospital Medical quality has reached a new level.

(3) The “Activity to Create a Municipal Civilized Unit” was launched.

In order to further improve the political and ideological quality and civility of the cadres and employees of our hospital, and promote the rapid development of the hospital, the hospital decided after research to continue to carry out the medical service quality management efficiency year, while also carrying out striving for innovation throughout the hospital. Municipal civilized unit activities. The hospital formulated the "Implementation Opinions on Striving to Become a Municipal-level Civilized Unit", held a mobilization meeting for the whole hospital, made arrangements, clarified the goal requirements and establishment standards, and improved the ideological understanding of employees. Carry out comparison, learning, catching up, helping, and super activities between departments and colleagues to mobilize the enthusiasm of all aspects of the hospital. In order to do a good job in the creation work, our hospital has also set up a leadership group to organically combine the creation activities with the assessment of "continuing to carry out the annual activities of medical service quality and efficiency". The assessment team will formulate assessment rules and carry out scoring registration. Civilized departments and individuals will be evaluated comprehensively based on the assessment results, and commendations and rewards will be given at the end of the year.