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Basic etiquette in the workplace
Basic Etiquette in the Workplace 1 5,000 For five thousand years, China has been known as the "state of etiquette" with an ancient civilization. In modern China, with the increasing communication between people and countries, people pay more and more attention to etiquette and conduct polite communication more and more frequently. Modern social etiquette has become a necessity in life. Workplace etiquette is also a necessity.
First, understand the important role of social etiquette in the workplace.
Only by understanding the function of social etiquette can we attach importance to social etiquette. In today's more open China, with the increasingly frequent exchanges between people and countries, it is particularly important to pay attention to etiquette and reciprocity, which is very important for building harmonious interpersonal relationships.
As long as everyone is in the society, it is also inseparable from politeness in the company. Civilized manners are everywhere. It can not only show a person's demeanor and charm, but also reflect a person's inner knowledge and cultural accomplishment.
It can be said that understanding workplace etiquette is one of the basic prerequisites for everyone to stand on the society and an important condition for people to achieve their careers and get a better life.
Second, the principles of workplace social etiquette
In social occasions in the workplace, how to use social etiquette, how to give full play to the proper effect of etiquette, how to create the best state of interpersonal relationship, and how to make social etiquette help me achieve more success are closely related to observing the etiquette principle.
Principle of sincere respect
I have noticed that sincere respect is the first principle of etiquette when dealing with colleagues and bosses. Only by being sincere to others can we respect others; Only sincere respect can create harmonious and happy interpersonal relationships, and sincerity and respect complement each other. Sincerity is a realistic attitude towards people and things, and it is a manifestation of sincerity and friendship towards others.
Principle of equality and moderation
In social interaction in the workplace, etiquette is always manifested in both sides. You give a gift to the other person, and the other person will naturally return the gift. The implementation of this etiquette must pay attention to the principle of equality. Equality is the foundation of building emotions when people communicate with each other, and it is also the key to maintaining good colleague relations. Equality in communication, I should be equal and humble everywhere. Only in this way can I make more friends.
(C) the principle of self-confidence and self-discipline
The principle of self-confidence is a principle of mental health in social situations. Only when you have confidence in yourself can you be handy in your work. Self-confidence is a valuable psychological quality in social situations.
A confident person can be modest and generous in communication, not ashamed when encountering the strong, not discouraged when encountering difficulties, dare to stand up and fight back when encountering insults, and lend a helping hand when encountering the weak.
(D) the principle of credit tolerance
Credit is the principle of paying attention to credibility. Honesty is the virtue of our Chinese nation. Punctuality is particularly important in the workplace. In social situations, if you are not sure, don't promise others easily. If you can't make a promise, you will be notorious for breaking your promise and never break your promise.
The principle of tolerance is the principle of being kind to others. In social situations, tolerance is a higher realm. Tolerance is a great thought of human beings. In interpersonal communication, tolerance is the magic weapon to create harmonious interpersonal relationships. Considering everything from each other's standpoint is the best way for you to win friends.
Basic etiquette in the workplace II. Understanding, mastering and properly using workplace etiquette will help to improve and maintain the professional image of people in the workplace, so that you can make ends meet at work, make your career flourish and become a successful person in the workplace. Just because you have a successful career doesn't mean you should be brilliant. More importantly, you should have certain workplace skills and communicate with people in an appropriate and reasonable way, so as to win the respect of others in the workplace and win in the workplace.
Workplace etiquette refers to a series of etiquette norms that people should follow in the workplace. Learning these etiquette norms will greatly enhance a person's professional image. Professional image includes internal and external factors, and everyone in the workplace needs to establish the consciousness of shaping and maintaining their professional image.
First of all, we should understand the essential difference between workplace etiquette and social etiquette. There is no gender difference in workplace etiquette. Remember: in the workplace, men and women are equal. Secondly, consider and respect others as your guiding principle. Although this is obvious, it is often overlooked in the workplace. The correct way to introduce people with low level is to introduce people with high level. "If you forget someone else's name during the introduction, don't panic. You can continue to introduce yourself like this: "Sorry, I can't remember your name at once. "It's more disrespectful not to introduce than to make up for it.
Handshake is a physical contact between people, which can leave a deep impression on people. When we feel uncomfortable shaking hands with someone, we often think of that person's negative personality characteristics. Strong handshake and direct eye contact set a stage for positive communication. Ladies, please note: in order to avoid misunderstanding in the introduction, it is best to reach out first when greeting people. Remember, men and women are equal in the workplace.
Apologize Even if your social etiquette is perfect, you will inevitably offend others in the workplace. If this happens, just apologize sincerely and don't be too emotional. Express your apologies and continue your work. Taking one's mistake as a major event will only amplify its destructive effect and make the person who accepts the apology more uncomfortable. When you are alone, it is the best time to reflect morality and the best time to reflect the realm. The corner of the workplace is often the place where a person can best show his true colors. Usually, he is elegant, handsome and gentle in suits and ties. Can not reflect a person's true quality, but in the corner of the workplace, it can better reflect etiquette and morality.
Women should dress flexibly and learn how to match clothes, shoes, hairstyles, jewelry and makeup to make them perfect and harmonious. When you are finally praised by others, you should praise yourself for being beautiful, not that your clothes are beautiful or your shoes are beautiful. That's just beautiful things, not to say that wearing professional clothes is more authoritative. Choose some suits with good quality. Choose shirts, sweaters, shoes, socks, scarves, belts and jewelry, with suits as the background color.
Everyone's skin color, hair color and style are different, so the color that suits her is different. You should choose some suits that suit your own color, and then choose other decorations according to the suit color.
Basic Etiquette in the Workplace 3 (1) Instrument Etiquette
Maintaining a good appearance can make a day's mood relaxed and happy, and also make people full of confidence in themselves.
1. Hair is clean and tidy, not too trendy;
2. Full of energy and smiling;
3. Wash your face every day and brush your teeth after meals;
4. Short nails and keep them clean;
5. Bright shoes and dark socks;
6. Within 3 colors of the whole body.
(2) Behavior etiquette
1, smile
When people get to know each other, smiling is the most expressive way, which can leave a good impression, increase friendship and communication, and make them feel happy. It is also the best way to communicate between people. A person who smiles at you will show his enthusiasm, cultivation and charm, thus gaining people's trust and respect.
Step 2: Standing posture
The correct standing posture is to hold your head up, look forward, hold your chest out, put your shoulders flat, hang your arms naturally, tuck in your abdomen, stand upright with your legs together, your toes are V-shaped, and your body center of gravity is placed between your feet; You can also separate your feet, slightly narrower than your shoulders, and cross your hands in front or behind your body.
3. Sitting posture
Sit down gently, at least 2/3 of the chair, with your back gently leaning against the back of the chair, and your knees naturally close together (men can be slightly separated). You can lean forward slightly to show respect and modesty.
(3) Develop good hygiene habits.
1. Hair: clean and dandruff-free, long-haired ladies don't have long hair;
2. Eyes: clean, no secretions, to avoid eye congestion;
3. Nose: Don't let nose hair poke everywhere, and don't pick your nose in public;
4. Mouth and teeth: clean without food residue;
5. Nails: clean and trim regularly;
6. Men's beards: cut and shave every day;
These simple basic workplace etiquette, seemingly simple, is difficult to do. It is important to pay more attention to details in daily life and develop good living habits. The important thing is to persevere. As long as you get used to the details, you will basically master the basic etiquette in the workplace.
Basic etiquette in the workplace The basic points of workplace etiquette are as follows:
1, handshake etiquette. Handshake is a physical contact between people, which can leave a deep impression on people. When we feel uncomfortable shaking hands with someone, we often think of that person's negative personality characteristics. Strong handshake and direct eye contact set a stage for positive communication.
2. Introduce etiquette. First of all, we should make clear the difference between workplace etiquette and social etiquette. There is no gender difference in workplace etiquette. For example, the gentlemanly manner of opening the door for a lady is unnecessary in the workplace and may even offend the other party. Remember: in the workplace, men and women are equal. Secondly, consider and respect others as your guiding principle. The correct way of introduction is to introduce people with low level to people with high level.
3. Apologize etiquette. Even if the social workplace etiquette is perfect, it will inevitably offend others in the workplace. If such a thing happens, it would be nice to apologize sincerely. Express your apologies and continue your work. Taking one's mistake as a major event will only amplify its destructive effect and make the person who accepts the apology more uncomfortable.
4. Elevator etiquette. Although the elevator is small, it is not shallow in knowledge. First of all, one should not look around in the elevator, scribble and turn the elevator into a billboard. Secondly, when accompanying guests or elders to the door of the elevator hall, press the elevator button first; When the elevator arrives and the door opens, you can enter the elevator first, press the door opening button with one hand and press the side door with the other hand to let the guests in first. After entering the elevator, press the floor button that the guest wants to go to; When you arrive at the destination floor, hold down the door opening button with one hand and make a gesture of please go out with the other hand. You can say: Here we are, please go first! After the guests get out of the elevator, they immediately step out of the elevator and enthusiastically guide the direction.
5. Electronic etiquette. E-mail, fax and mobile phone have brought new problems of workplace etiquette. Nowadays, in many companies, emails are full of jokes, spam and personal notes, but there is not much work-related content. E-mail is a kind of professional letters, and there is nothing serious in professional letters. The fax should include your contact information, date and number of pages. Don't send a fax without other people's permission, it will waste other people's paper and occupy other people's lines.
6. dress etiquette. Basic dress principles of workplace etiquette: the dress instrument of professional ladies must conform to their own personality, body characteristics, position, corporate culture, office environment, hobbies and so on. A strong woman should not blindly imitate the clothes of men in the office, but should have a good mentality of being a woman and give full play to the unique flexibility of women.
7. Interview etiquette. When a woman is sitting in an interview, her legs are together and tilted to one side, and her feet can be slightly different. If her leg leans to the left, her right foot is behind her left foot. If your leg leans to the right, put your left foot behind your right foot. In this way, the opponent's feet cross from the front, and the leg lines are more slender and quite elegant. If a woman is wearing a skirt, she should fold it before sitting down. After sitting down, her upper body should be straight, her head should be straight and her eyes should look straight at the interviewer. After sitting firmly, the body generally occupies 2/3 of the seat, palms of hands are down, naturally placed on the legs, feet are naturally put away, knees are close together, and a natural relaxed smile is maintained.
8. Business dining etiquette. Business meals for white-collar workers are inevitable. Some big companies, big customers, even through working meals, can easily and quickly judge a person's education level and social status. Moreover, some restaurants must abide by some of the strictest rules, so you should have some simple knowledge and correct manners and eating styles in this respect to avoid making a fool of yourself or embarrassing guests.
Workplace etiquette is a comprehensive reflection of corporate image, culture and employees' accomplishment. Only by proper etiquette can the enterprise be promoted to a higher position of image building and cultural expression.
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