What do you think of the takeaway brother being fined for being late for delivery due to heavy rain?

I used to be a deliveryman, responsible for managing a site area and deploying about 70 people. Today, I want to talk about the issue of take-away, because I have experienced it and I am particularly distressed by the rider.

Answer a few common sense questions and current situation:

1. If you don't want it, don't take the order. If you accept my order, you must arrive on time.

At present, most parts of the country send orders to distributors, which must be accepted by force. For example, if your boss gives you a job task, you tell him that I don't want to take it or do it. What's your boss's reaction? Push, push, push, say the important things three times.

2. Send a ticket. 3.5~6 yuan (including supper) fined 20 yuan for overtime, which dragged down the rider's score. If it is not an emergency, no one wants to deliver it late. After all, the fine complaint is wronged.

3. High-end residential areas are easy to negotiate and communicate. The relationship between merchants and riders

4. A few hundred dollars is not that the rider is unwilling to send it, but that the merchant can't do it. Ask before you complain.

5. Don't let the rider bring alcohol and tobacco during the rush hour. Every time at noon is a race against time. If you run to a convenience store, customers will not listen to the explanation and will be easily complained!

6. Write the address clearly for your convenience. Change the address from the Forbidden City to the Fifth Ring Road. This kind of person will meet every day, not because there is no delivery, but because the delivery capacity exceeds too much, and the customer cheats, not because the system orders the address.

7. Bad reviews as a threat, normal catering, let the food delivery staff take it out for free. Because of the rules of Meituan, the delivery staff will accept threats and lose money.

8. You can meet all kinds of customers. I met a rider who had an accident. Call him, politely explain why, and ask him to find another rider. The customer replied that even if everyone died in a car accident, my meal should be delivered on time. A female customer who ordered take-away food below 15 yuan in a village in the city, there is no discrimination here, state the facts. At that time, I really wanted to send screenshots of recordings and text messages online to let the world know that there were such ruthless and vicious people, but my professional ethics made me refrain from sending them.

9. There are good and bad riders. Most of the riders I met are really hard-working. I just hope that they will meet more good customers in their future work and suffer less grievances and tears.

10. Non-rider's responsibility, because of the regulations of the take-away company, the rider will still be punished. Before, a man complained that one of our takeaway girls came before the appointed time, but he complained that it was late. He felt that it would be too late if he didn't send it for ten minutes, which wronged his little sister. I was really angry at that time. Our head took my little sister to his company to apologize publicly and bow. Everyone in his company knows that he is unreasonable and blames him. In fact, the people's eyes are discerning. No matter what bad things you encounter in your life, you can't vent them on takeout. Let's talk about everything, okay?