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What if vivos5 can't turn on the machine?
If the machine cannot be turned on due to falling or liquid inhalation, it is recommended to take the mobile phone to vivo customer service center for processing.
For other cases, please refer to the following methods:
First, the screen is not bright when the mobile phone is turned on, and there is no response such as vibration.
1, check whether the power is sufficient. You can use the original charger and data cable to charge for more than half an hour, and then try to turn it on;
2. If the phone buttons are stuck, damaged or liquid enters, please take the phone to vivo customer service center for further repair.
Second, the phone is on but can't get into the desktop.
1. You can try to restart the device forcibly to resume use: press and hold the "power button"+"volume reduction button" 10 second or more at the same time;
2. Try to repair the system by "System Repair Mode", as shown below:
Step 1: When the mobile phone is turned off or restarted, press and hold the "power button" and "volume up button" for 3~ 10 seconds, and the screen will light up. Release the button until the word FASTBOOT appears on the screen.
Step 2: Press the volume button to move the cursor to "Enter Recovery", and press the power button to confirm entry until the word "Restore" appears on the screen. At this point, the device has entered the recovery mode;
Step 3: Select "Install System Software" in the recovery mode interface, and then select "Update the latest version by networking" according to the prompt to repair the system.
If the above methods are not solved, please take the mobile phone to the vivo customer service center for further maintenance.
Third, the phone vibrates when turned on, but the screen is not bright.
When the phone is turned on or forcibly restarted by pressing the power button, it will vibrate, but the screen does not display the picture, and the screen is still black. It is more likely that there is something wrong with the screen. Please take your mobile phone to vivo customer service center for further maintenance. The address and contact information of the service center can be found in vivo official website-Services-outlets. Click View All-Select the province or city where you are located-to inquire about the local customer service center, or enter this link to inquire.
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