The Civil Aviation Administration reminds "scalpers" of the risk of high-priced tickets, and criminals occupy seats through technical means.

On March 15, at the monthly press conference of CAAC, Qing Xu, deputy director of the Transportation Department of CAAC, introduced the top ten risk tips of air travel compiled by CAAC, and made suggestions for the passengers to travel smoothly.

Tip 1: The epidemic prevention and control policy is strict, and travel requirements need to be considered. At present, the prevention and control policies of local governments will be adjusted at any time according to the changes in the epidemic situation. Airlines and airports will verify passengers' health information, such as health code, travel code, nucleic acid report, etc., within the specified time. Passengers are requested to carefully check the epidemic prevention and control policies of the departure and destination cities before purchasing tickets to ensure that their health information meets the epidemic prevention and control requirements. At the same time, leave enough time on the day of travel and cooperate with civil aviation staff to do a good job in temperature measurement and health information inspection.

Tip 2: With the decrease of international flights, scalper ticketing is risky. In order to curb the risk of importing overseas epidemic, the number of international passenger flights has been greatly reduced, some lawless elements have occupied seats through technical means, and scalping has occurred from time to time. The Civil Aviation Administration has established a coordination mechanism with relevant ministries and commissions to crack down on "black agents" and "scalpers" scalping at high prices. In order to ensure the safety of their own property, passengers are requested to purchase air tickets through direct sales channels such as airlines official website and APP and legally authorized sales agents, and keep relevant vouchers to avoid being cheated.

Tip 3: Cheap air tickets are hot, and there are many restrictions on returning and signing. In order to meet the diverse air transport needs of passengers, airlines have formulated multi-level fares and set different conditions for ticket use. Generally speaking, the lower the fare, the more restrictions, and passengers may have to pay more when returning and changing their tickets for their own reasons. Passengers are requested to fully consider the risk of changing their itinerary when purchasing air tickets, and read the rules of returning and changing their flights in detail to avoid being charged high fees for voluntarily returning and changing their tickets.

Tip 4: the connecting flight is non-connecting, and there is no guarantee that the connecting flight will be missed. When passengers buy air tickets on the aviation sales network platform, the platform often recommends the transit itinerary of combined flights to passengers. Most of these connecting flights are non-connecting flights, that is, airlines will not refund or change tickets for passengers who miss connecting flights for free. Passengers are requested to carefully check whether it is a connecting flight when purchasing the ticket of the connecting flight recommended by the platform. If it is a non-connecting flight, it is necessary to reserve enough connecting time to find out whether to provide security schemes such as worry-free change, so as not to affect subsequent travel.

Tip 5: There are differences in baggage standards, so pay attention to purchasing tickets. At present, airlines will formulate diversified baggage transportation standards according to factors such as route, time and fare, and there are great differences in baggage size, weight and free baggage allowance. Here, the Civil Aviation Administration reminds passengers that when purchasing tickets, they must carefully check the baggage transportation standards of the purchased flights to avoid being charged extra fees or refusing to transport because of overweight luggage.

Tip # 6: Be careful with strange numbers, and be careful with transfer and remittance. When airlines cancel flights or adjust departure time, they will send flight change messages through ticket purchasing channels. If the passenger receives the flight change information from a strange phone number, including unreasonable requirements such as bank transfer to pay the change fee, don't trust the information of unknown origin, and don't enter the verification code or transfer. Passengers should confirm through the airline's official telephone or ticket website at the first time to avoid property losses.

Tip 7: There are many kinds of travel packages, so there is nothing wrong with choosing services. The aviation sales network platform sometimes sells air ticket package products, that is, in addition to air tickets, it may also include VIP lounge, pick-up and drop-off, insurance and other services. The Civil Aviation Administration reminds passengers that when purchasing air tickets on the platform, they must see clearly whether they are package air ticket products and whether other additional products except air tickets are the services they need. If there is a default tying behavior on the platform, you can call the civil aviation service quality supervision telephone number 12326 to make a complaint.

Tip 8: If you are sick, explain that you need to apply for special needs. Some disabled people, pregnant women in labor, newborn babies, people suffering from certain diseases or having surgery before flying may not be suitable for flying. Please carefully check the special passenger transport standards of airlines when purchasing tickets, and explain their physical condition to airlines in advance. Special passengers with flight conditions, if they need to check electric wheelchairs and provide stretchers and other special services during the flight, please apply to the airline in advance so that the airline can make preparations and ensure the smooth follow-up travel.

Tip 9: There are traps in selling cards, and impulsive consumption is not feasible. Some airport merchants may exaggerate or make false propaganda when promoting airport business travel cards and VIP cards. The Civil Aviation Administration reminds passengers that when purchasing various business travel cards and VIP cards, they must fully consider the necessity of handling the cards, read the contract carefully, carefully identify the rules of use before deciding whether to buy them, and don't trust the small interests of promotion and ignore their own big rights and interests.

Prompt 10: aviation safety should be respected, and passengers should abide by the rules when flying. In recent years, some passengers stormed the boarding gate, grabbed seats on the plane, fought and opened the emergency door without authorization, which seriously affected aviation safety and air transport order. 202 1, more than 8,000 people were fined, administratively detained and criminally detained by the public security organs for illegal acts during their flight. The Civil Aviation Administration appealed to passengers to rationally safeguard their rights in case of disputes. Don't make illegal acts that affect aviation safety and transportation order because of willfulness and impulsiveness.