After watching the movie, the mobile phone received a text message.

I'm very sorry, according to the situation you described, I suggest you:

1. Check whether the third-party software is newly downloaded and installed on the mobile phone. It is possible that the software is incompatible with the mobile phone, so I suggest you try to uninstall it (Settings-More-Application Manager-Select Download-Uninstall);

2. If it doesn't return to normal, I suggest you back up your mobile phone data (phone book, SMS, multimedia files, etc.). ) and restore the factory settings (Settings-Account-Reset-Restore Factory Settings);

3. If the problem still exists, it may be that there is something wrong with the mobile phone system software. It is recommended that you take the mobile phone three-guarantee certificate to the nearest Samsung service center for testing. Please visit:/support/location/supportservice.do for the specific service center address? Page = service. Location and place. cid = cn _ PPC _ support _ service _ repair net _ 120522

I hope I can help you and wish you a happy life!

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