Why can't I find the bank details?

Operational errors, network problems, banking system upgrades and other reasons.

1. Operation error: sometimes the wrong account number or password is entered, which makes it impossible to log in to the mobile banking system normally and view the transaction details.

2. Network problem: Mobile banking can display transaction details normally only if it is connected to the Internet. If the network is unstable or the signal is not good, it cannot be displayed normally.

3. Banking system upgrade: Sometimes the banking system needs to be upgraded and maintained, which will lead to the failure of mobile banking to display transaction details normally. You should wait until the upgrade is completed before making an inquiry.