Mobile phone can't receive text messages? Why? What should I do?

If you use a vivo phone and the phone can't receive SMS, you can check it according to the following methods:

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2. Try to change the network environment;

3, check whether there is a message in the harassment interception:

① FunTouch OS 4.0/iQo Monster UI and above: Go to iManager- (Utility)-Harassment Interception-(Interception record in the upper right corner)-Information to view interception information.

②Funtouch OS 3. 1 to 3.2: Blacklist interception information cannot be viewed;

3 3 ③Funtouch OS 3.0 the following systems: I housekeeper-harassment interception-information interception view;

4. Whether to download the third-party software with the function of receiving short messages, and if so, try to uninstall the software;

5. Enter Settings-System Upgrade to check whether the mobile phone is the latest version. If not, you can try to upgrade to the latest system. Some iQOO UI version /Funtouch OS9.2 models need to be set up-My device-iQOO UI version /Funtouch OS version, so check and update the system.

6. Try to replace the SIM card;

7. Restore all settings:

①fun touch OS 9.2/ikomonster UI and above: Enter mobile phone settings-system management-backup reset-restore all settings;

②Funtouch OS 9.2 or below.

Go to Settings-More Settings-Backup and Reset/Restore Factory Settings-Restore all settings.

This operation will cause the logged-in third-party software account to log in again, but it will not clear the photos, videos and other files stored in the mobile phone. Before restoring all settings, please ensure that the use of some third-party software will not be affected. In order to avoid data loss caused by abnormal operation, it is recommended to back up the important data of the mobile phone first.

If the above methods are not improved, you can take your mobile phone, purchase invoice and warranty card to the service center for inspection and processing, enter the APP-My-outlet of vivo official website /vivo Mall for inquiry/after-sales outlets, select your current city, and get the address and contact information of the customer service center. It is recommended to call before you go, to ensure that there are staff to receive you before you go, and to avoid a trip in vain.