Joke Collection Website - Public benefit messages - Didi asks for passenger contact information. How to appeal?

Didi asks for passenger contact information. How to appeal?

If you are dissatisfied with Didi's passenger contact information and want to complain, you can take the following steps:

1. Check the communication records: First of all, you can carefully check all the communication records between you and the driver/passenger, including text messages, chat records and related exchanges on the Didi platform.

2. Retain evidence: For the requirements of contact information, you can take screenshots to save evidence for use when appealing.

3. Contact Didi Customer Service: On Didi Platform, you can find the contact information of customer service and make your complaint to them. Describe the incident clearly and provide all relevant evidence.

4. Submit a complaint: According to the regulations of Didi Platform and the guidance of customer service, you can submit your complaint through the complaint channel of Didi Platform.

5. Waiting for a reply: Wait for Didi Customer Service to handle your complaint and follow up their progress.

Please note that each region's Didi platform may have different appeal processes and regulations. I suggest you look for relevant policies and contact information on Didi platform according to the situation in your region.