Joke Collection Website - Public benefit messages - Didi asks for passenger contact information. How to appeal?
Didi asks for passenger contact information. How to appeal?
1. Check the communication records: First of all, you can carefully check all the communication records between you and the driver/passenger, including text messages, chat records and related exchanges on the Didi platform.
2. Retain evidence: For the requirements of contact information, you can take screenshots to save evidence for use when appealing.
3. Contact Didi Customer Service: On Didi Platform, you can find the contact information of customer service and make your complaint to them. Describe the incident clearly and provide all relevant evidence.
4. Submit a complaint: According to the regulations of Didi Platform and the guidance of customer service, you can submit your complaint through the complaint channel of Didi Platform.
5. Waiting for a reply: Wait for Didi Customer Service to handle your complaint and follow up their progress.
Please note that each region's Didi platform may have different appeal processes and regulations. I suggest you look for relevant policies and contact information on Didi platform according to the situation in your region.
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