How can I refund the freight insurance without opening a small vault?

You can choose to pick it up at home and deduct the transportation insurance paid by the rookie; Or open a small vault in JD.COM via SMS link, and you can contact the insurance company if you don't claim compensation within the time limit.

If users don't want to open a small vault in JD.COM, they can choose to pick it up at home when returning the goods, and deduct the paid transportation insurance from the rookie. The specific operation method is that when the user applies for a return, he chooses to pick up the goods at home and give them to the courier, who will scan and confirm them on the rookie. If the return is successful, the freight insurance will be deducted automatically, and users can check the refund progress on the rookie. If the claim fails because the user fails to open the JD.COM vault, JD.COM will send a short message to the consignee's mobile phone number, and directly click the link in the short message to open the JD.COM vault. If the compensation is not received within the time limit, the user can also contact the insurance company for handling. Therefore, users can return the transportation insurance without opening the JD.COM vault, but they need to pay attention to the relevant operation procedures.