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How to restore factory phone settings
Restore the mobile phone to the factory condition. This operation will erase all data in the system space, including:
-Account number
-System and application data and settings
-downloaded Wuqing application
-Other data introduced during the use of the mobile phone.
-Data of other users
1. To avoid data loss, please back up the data in time before restoring the factory settings.
2. If the mobile phone search function is turned on, please exit the vivo account before the mobile phone is restored to factory settings. If you forget the password of the vivo account, click View to forget the password of the vivo account.
3. If you forget the screen lock password, click to view the processing method of the webpage link that forgot the screen lock password.
4. Restoring the factory settings will not change the current system version number of the mobile phone.
Method 1: Clear all data in the phone setting interface.
Open settings > system management > backup and reset > clear all data. If you have set a screen lock password or logged into a vivo account, please enter the screen lock password or vivo account password and follow the on-screen prompts.
1. The operation path of some models is: Settings >; More settings > restore factory settings > clear all data or settings > more settings > backup and reset > clear all data.
2. If you need to erase music, pictures and other user data, please select Format the phone storage.
Method 2: Enter recovery mode and clear all data.
Note: If you don't back up your phone data before this operation, you won't be able to keep the data, and once the data is cleared, you won't be able to recover it.
1. Make sure the phone is turned off and not connected by USB cable.
2. Press and hold the power button+volume button at the same time, see the words vivo or iQOO, and let go to enter the fast boot mode. Press "Volume-"to move the cursor to "Enter Recovery" and select "Clear Data".
* Note: Different models have slightly different operations. For details, please refer to the following corresponding operation methods:
Folding screen: expand the operation in the off state, press and hold the "power button" and "volume+"for about 5 seconds, and enter the fast boot mode.
NEX 3/NEX 3S: Press and hold the top circle key 1.5 seconds in the off state, and then press and hold "Volume+"to enter the quick start mode.
3. Select Clear Data, and then select Clear All Data. At this time, the mobile phone data will be emptied. Please wait patiently for the liquidation to be completed.
4. When the words "Clear Successfully" are displayed on the screen, select "Return" to return to the recovery mode interface, and then select "Restart" to set up and use the mobile phone.
You can view the backup method by clicking the link on this link page.
If you have more questions, you can enter vivo official website-My-Online Customer Service-Sliding Bottom-Online Customer Service-Enter Manual Customer Service and enter the consultation.
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