How does the Ministry of Industry and Information Technology deal with harassing calls?

2 1, Xinhua News Agency broadcast "Who is calling, how to call, who to call-investigation on harassing telephone production chain", which aroused social concern. Many people question why harassing phone calls are "cured". What does the telemarketing company rely on to keep the call? Can harassing calls be governed and punished according to law? In this regard, the relevant person in charge of the Ministry of Industry and Information Technology responded in an interview with Xinhua News Agency that harassing telephone management has entered the "deep water area". It is difficult to achieve further obvious results simply by controlling communication channels. It is urgent to innovate management methods and promote source management.

The relevant person in charge of the Ministry of Industry and Information Technology said that in recent years, with the development of the telecommunications industry and the deepening of the work of speeding up and reducing fees, information and communication have provided strong support for economic and social development and various undertakings and played an important role in modern life. However, there are also a few criminals who use the convenience of short messages and voice calls to spread junk information such as commercial sexual harassment calls to users, which has brought great trouble to telecom users.

In the early stage, basic telecom enterprises generally adopted the measures of "closing before trial and then opening" to manage short message ports, and vigorously intercepted peer-to-peer short messages suspected of spam. While achieving positive results quickly, the spread of bad information shows a trend from short messages to voice, and the problem of harassing phone calls begins to rise, "press the gourd to float the gourd."

According to the person in charge, the generation and dissemination of spam has complex social causes, mainly involving four key links: "strong business demand, accurate information acquisition, active marketing disturbing people, and offline trading", which are closely linked to form a closed loop. At the same time, due to the long-term lack of supervision over the sources and main beneficiaries of spam such as harassing calls, it is difficult to eradicate the problem of spam.

In recent years, the advertising law, the consumer protection law and the e-commerce law have all included the specification of sending commercial advertisement short messages in their formulation and revision, but the regulatory responsibilities of various departments to the source advertisers have not been clearly defined, and the working mechanism of * * * management has not been formed.