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What should I do if I can't get the SMS from China Bank on my mobile phone number?
How to deal with not receiving SMS notification from individual customers of China Bank;
If you can't receive SMS, you can bring your BOC debit card and ID card to any BOC outlet or call BOC customer service hotline 95566 to manually check the SMS signing status and investigate related problems.
The above contents are for your reference. Please refer to the actual business regulations.
If you have any questions, please contact online customer service of Bank of China.
You are cordially invited to download and use China Bank Mobile Banking APP or China Bank Cross-border GO APP to handle related business.
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