Oppo mobile phones listen to songs and messages with sound, but there is no sound in incoming calls. What's the matter?

Troubleshooting of no ringing or vibration prompt for incoming phone calls;

1. Make sure your phone is mute and do not disturb mode. If so, it is recommended to close it.

2. Determine whether your mobile phone is equipped with other ringtone resources. It is recommended to switch to the ringtone that comes with the mobile phone to see if it is normal.

3. Check the status of the mobile phone: whether the ringtone turns on the vibration switch and responds, and check whether the mobile phone enters the headset mode;

The above troubleshooting methods cannot solve the problem. It is suggested that you can back up your mobile phone data and restore the factory settings. If you still can't recover, I suggest you go to the local OPPO customer service center for detailed detection and handling.