Pudong investigated the quality problems of epidemic prevention materials reported by netizens. How to complain about quality problems?

Pudong investigates the quality problems of epidemic prevention materials reported by netizens. Consumers should report quality problems to the community at the first time. If the community doesn't give you a good answer, you can immediately call the citizen center service hotline and give feedback to the relevant departments. If you wait for a while and still don't reply, we will continue to give feedback to the Industrial and Commercial Bureau. This is a series of complaint procedures after we received the problem materials during the epidemic.

During the epidemic, many people were in a bad economy, had no money to earn, and had a hard time eating. Coupled with the rising prices of vegetables and fruits, many people will feel helpless and sad, but that's all. There are also some black-hearted suppliers who will send some inferior or deteriorated materials to residents, most of which are shoddy and drive up prices. Where should I complain when I receive the problem materials? If the materials are distributed by the community, then we must complain to the community first, because the community must contact suppliers and actively safeguard the consumer rights and interests of residents. If the residents receive the problem materials because of the dereliction of duty of community workers, then we should respond to a higher level, such as calling the citizen hotline or the 3 15 complaint hotline, so that the complaint can be more accurate. If there is a problem with the materials you ordered online, you should contact the merchant at the first time to solve it. If the merchant refuses to accept the payment, you can report it to 3 15 or the industrial and commercial bureau.

Consumer rights protection during the epidemic is not much ado about nothing. Many consumers complain after receiving the problem materials. Many people will think that residents are looking for trouble, and even think that this consumer does not understand the difficulties of various suppliers during the epidemic. After all, in many people's minds, it is good to have food during the epidemic. If there is something wrong with the materials, just bear with it, which also gives the suppliers some understanding and tolerance, but Bian Xiao thinks this statement is completely wrong. During the epidemic, suppliers should ensure the quality of materials. They should not, like those black-hearted businesses exposed in the news before, not clearly mark the price and sell some scraps as pork to residents. Such behavior must be complained and reported, and it is absolutely intolerable.

The trust between consumers and businesses is based on mutual respect, so if there are businesses that really make black-hearted money in the epidemic, they must complain.