Taobao customer service can't look back.

What you want to ask is what if Taobao customer service can't read it back? Contact customer service, send complaints or help information, and contact the store directly when changing the time period.

1. Contact customer service when changing the time period: some customer service staff can't reply to the message in time because of busy work or scheduling problems. You can try to find another time to contact customer service, such as choosing a free time for customer service, so that you can get a more timely reply.

2. Send complaint or help information: If the customer service does not reply for a long time, you can choose to send complaint or help information. Taobao platform generally handles such messages to help solve problems.

3. Contact the store directly: If the above methods still can't solve the problem, you can choose to contact the store directly. You can contact the store through online chat tools or telephone to explain the problems and seek solutions.