The mobile phone can't receive text messages or phone calls.

1. You cannot receive SMS or verification code due to the following reasons:

1, you can check whether the mailbox is full first. If it is full, please delete some information.

2. If you still can't get it after deleting it, you can change the machine or card to see if it is a hardware factor.

3. After eliminating the above reasons, you can try to test whether it can be received in other places to see if it is the reason for the weak local signal.

If the above problem does not exist, please contact the local manual customer service to handle this problem.

Second, if the number is in normal use, you can make a normal call but can't answer it normally (including beep). The following situations are not excluded:

1, the mobile phone has a number interception function, which intercepts normal incoming calls by mistake. It is recommended to check the mobile phone;

2. If the mobile phone or mobile phone card fails, it is recommended to replace the machine card for testing;

2. Wrong number. The call was transferred to another number. It is recommended to cancel call forwarding or reset.

3. The local signal is unstable and there is a problem of calling out. It is recommended to try again in another location.

If the above reasons are not solved, it is suggested that you can contact the local Unicom customer service for handling.