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The clothes and trousers bought in Taobao Flower 200 yuan were lost by the courier company. How much compensation can I get?
In the "express waybill contract terms" on the back of the waybill of a courier company in Shenzhen, "if the sender does not choose to insure the price, the company will compensate the monthly customers for the actual value of the consignment loss within the limit of not more than nine times, and the non-monthly customers will compensate the actual value of the consignment loss within the limit of not more than seven times".
However, in the instructions for the use of EMS domestic express mail service, if the uninsured mail is lost, damaged or short, compensation shall be made according to the actual loss value, but the maximum amount shall not exceed three times the paid tariff.
Unified standard:
After the implementation of the national standard of express waybill, the waybill of different express logistics enterprises will have the same face. In particular, the clauses on the back of the waybill on responsibilities and obligations will achieve national unity on a more standardized, fair and reasonable basis, and the payment standard that the courier company has the final say may end.
In May of 20 12, the relevant departments also promulgated and implemented the National Standard for Express Service, which stipulated in detail the acceptance, internal handling, delivery, inquiry, complaints, compensation and exceptions of express delivery.
In the column of compensation concerned by consumers, there are corresponding compensation requirements for delay, loss, damage and inconsistency of internal parts of express mail. For example, if the express mail is lost, the service charge should be waived.
In addition, for the uninsured express mail, compensation shall be made in accordance with People's Republic of China (PRC) Postal Law, People's Republic of China (PRC) Contract Law and other relevant laws and regulations. If other losses are caused to users, compensation shall be made in accordance with relevant civil laws and regulations.
Refer to the above? Baidu encyclopedia-national standard of express waybill
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