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Catering monthly work summary

Time moves forward in an orderly manner, and a period of work has ended. During this period, I believe that everyone has faced many challenges and gained a lot of growth. It is time to write a job carefully. That summed it up. Does anyone know the format of a work summary? The following is a monthly catering work summary that I have carefully compiled. I hope it can help everyone. Catering Monthly Work Summary 1

1. Business status

1. From x month 1st to x month 30***, the total turnover is approximately xx million yuan.

2. The main wedding banquet is.

(1) The standard price for 18 tables on x month 1st is xx yuan.

(2) The wedding banquet turnover for the standard non-standard calculation of xx yuan for 36 tables on June 24th is about xx million yuan.

3. Other consumption is xx million yuan, and the average daily consumption is x million yuan.

4. Catering this month is mainly unit consumption, with very little snack consumption.

5. The main reason for failing to complete the indicators issued by the hotel this month is that the indicators issued by the hotel are not in line with reality. In addition, the department has deficiencies in marketing and service.

2. Employee work conditions

1. Employee motivation is always poor.

2. Employees have insufficient work awareness.

3. Employees lack enthusiasm for dining customers.

4. Sanitation work has been improved, but it cannot be sustained.

3. Management adjustments

1. The management has been adjusted and a supervisor has been added

2. The access to the catering area and the public* have been strengthened **Follow up the sanitation and continue to clean up the area regularly, and the sanitation has been significantly improved.

3. The current problems in the service are mainly the lack of service awareness among employees, and employees are more emotional. I have also taken some countermeasures, such as

(1) Replacement measures were taken to solve the problem of employees' hard-to-change nature.

(2) Implement package services.

(3) Do ideological work for employees.

4. The training is mainly on etiquette and politeness before meals. Employees have improved in this aspect. Other training is less. It is mainly based on on-site guidance from managers. It will start next month. Training in this area should be strengthened.

5. The department has not carried out activities, mainly because the catering business is not very good, and it may not be effective after it is launched. The department is currently making a plan for a cool summer activity, which is planned to be released in April Submit for approval and start operations in May. Those who need sponsorship will be reported to the buyer.

4. Implementation of relevant systems

Some relevant systems have also been introduced for restaurant management, but the implementation of each group is very slow and not in place. There is insufficient inspection, supervision and guidance on key issues. The department should strengthen management in this area in the future.

Work plan for next month

1. Strengthen service training (see training plan).

2. Make a plan for a cool summer activity and try to submit it to the general manager before the end of the month.

3. Improve employees’ awareness of energy conservation and take good care of hotel property.

4. The weather is starting to get hotter, so do a good job of killing insects and flies.

5. Strengthen employee labor discipline and employee attendance system.

6. Cooperate with the hotel in off-season marketing work. Catering Monthly Work Summary 2

I found many problems during this month’s work.

Of course, I can only give you some suggestions. The first is eating. The first problem I encountered when I came in was when eating. It was also something that all employees requested to change. That is, colleagues have to go through it every day after eating. When I was pouring out the leftover food in the Gushui Room, there was often a glare that made me unable to hold back my tears. There were more morning shift workers in that place, so I hope it can be rectified.

The second place is our locker. The items in that place are very unreasonably placed. There is also a basket of rotten leather shoes and a ladder across the inside. The space is even smaller. There are also Several dining cars prevent colleagues from having a good working environment. The facilities and equipment in the employee canteen should be replaced. The background music in the hall is too loud. The music sound should be controlled at about 60 decibels. In addition, in the hall The hygiene is barely acceptable. The arrangement of the food cabinets in each area is not standardized and needs to be tidied up regularly.

You have to hold on tight. If you don’t hold on tight, the next work will not be done so smoothly, so you need to hold on to it frequently. There are too many things in the sideboard in area C. Do you think about taking away what should be taken away to make more space for useful things? There are not enough tableware on the card seats. In addition, the job responsibilities of employees in each area are not clear, especially part-time employees. I feel as if they have not received formal training, because they always don't know what to do when.

There is also the fact that the services of many employees are often out of touch and the service is often not in place. In order to avoid this situation, we hope to pay more attention to training employees’ service awareness, strengthen their service awareness, service concepts, and the relationship between colleagues. The principle of good time and personal work goals are to successfully complete tasks. In addition, in order to improve work efficiency, several telephone numbers should be added to several areas in the hall to facilitate contact with the kitchen. Another thing is to find an excellent waiter, because I feel that if we ask a waiter to prepare the dishes, it will definitely disjoint the entire service process, and the consequence will be that the guests will feel that our service is not attentive.

Another thing to emphasize is that the waiter should pay attention to writing the time clearly when opening the menu, so that the kitchen can prepare the dishes in time. The tableware in each area is not uniform. For example, there are several kinds of spoons. models, what will it look like when they appear at the same table at the same time? The same is true for the chopstick holder, and the chopstick cover is also very dirty. The chopstick cover is as rotten as a broom and needs to be replaced. The decorations on the table are also scattered. At the wedding banquet There are also things like putting on towels, making tea, pouring drinks, and putting on chair covers. The way of putting on chair covers also needs to be changed. Each person has the same look and should be unified. Also, the table decorations in each area are not uniform, and there should be some. Corresponding personnel will be on site to supervise the entire on-site work. In addition, there should be a quality supervision and management team to improve the work and allow the company to develop as quickly as possible. Catering Monthly Work Summary 3

In accordance with the work deployment of the Provincial Food Safety Committee Office, Hefei City held a Food Safety Publicity Week event from June 13 to June 20, and organized a series of food safety publicity activities , the relevant work of the Food Safety Publicity Week is summarized as follows:

1. Attaching great importance and comprehensively deploying the work of the Publicity Week

The Hefei Food Safety Committee attaches great importance to the work of the Food Safety Publicity Week, and in accordance with The Provincial Food Safety Office "Forwarded the Notice of the Office of the State Council Food Safety Commission on Carrying out Food Safety Publicity Week Activities in 20xx" (Wan Food Safety Office [20xx] No. 22), and issued the "About Carrying out the 20xx Hefei City Food Safety Publicity Week 20xx" on June 1 "Notice on Food Safety Publicity Week Activities" (Hefei Anban [20xx] No. 16), and formulated the "Implementation Plan for Food Safety Publicity Week Activities in Hefei City". The food safety offices of each county and district have also formulated publicity plans for their respective regions, and the food safety supervision departments of each city have also deployed their own publicity work. Food safety publicity work has been deployed to all industries and grassroots levels in all counties and districts.

2. Take overall action and hold the launching ceremony of the Publicity Week

Hefei City and counties and districts have held grand launching ceremonies and concentrated publicity activities to increase the impact of the Publicity Week activities and enhance the Publicity momentum.

On the morning of June 13, the launching ceremony of Hefei City and Shushan District Food Safety Publicity Week was held grandly in the North Square of Carrefour Supermarket Sanli'an Store. Guo Chao, Deputy Director of Hefei Municipal People's Congress, Sheng Zhigang, Vice Chairman of the Municipal People's Political Consultative Conference and other city leaders, as well as the Municipal Health (Food and Drug) Supervision), agriculture, animal husbandry and fishery, quality supervision, industry and commerce, commerce and other member units responsible comrades and Shushan District Government responsible comrades attended the launch ceremony of the publicity week. After the launching ceremony, a concentrated publicity campaign was also carried out to vigorously publicize the Food Safety Law and other laws and regulations, basic knowledge about food and food additives, as well as the decision-making and deployment of food safety work by party committees and governments at all levels and the implementation of the department. More than ten kinds of publicity materials including the "Announcement on Strictly Crackdown on Illegal Food Additions and Strictly Regulating the Production, Operation and Use of Food Additives", a list of non-edible substances that may be illegally added to food and a list of additives that are prone to abuse were distributed to citizens. Feixi County, Feidong County, Changfeng County, Luyang District, Yaohai District, Shushan District, Baohe District, as well as the three development zones of Xinzhan, Hi-tech and Economic Development Zone have held launching ceremonies or centralized publicity activities, and local governments are responsible for them. Comrades, supervisory department heads, and law enforcement department personnel all participated in the propaganda. Some large-scale and reputable food safety companies have also been invited to participate in centralized publicity. Leading food companies have launched integrity initiatives to enhance the consumer confidence of the public by promoting famous and high-quality products.

3. Take multiple measures to improve the publicity effect

Hefei City uses a variety of publicity measures to go deep into the grassroots and the masses to carry out publicity, expand the breadth of publicity, and improve the publicity effect.

First, carry out publicity and consultation. The city received 1,147 on-site consultations, received 130,000 publicity and consultation personnel, and distributed 58,300 copies of publicity materials. Baohe District also innovatively printed 10,000 copies of food safety knowledge playing cards and distributed them to the masses.

The second is publicity through the media. The Municipal Food Safety Office promoted it in the food and drug special page of "Hefei Daily", and each county and district also carried out special page promotion in local media such as "Feidong News", "Luyang News", and "Yao Poster". The city publicized 101 times through radio, television, newspapers and other media.

The third is to hang banners for publicity. Food safety supervision departments actively organize food production and operation enterprises to hang food safety banners in factories and business premises; at the same time, all streets, towns, and development zones post food safety banners and slogans in prominent locations in every village in their jurisdiction to carry out food safety publicity in an all-round way. There are 477 publicity banners hung in the city. The main slogans are that food safety responsibility is more important than Mount Tai, people depend on food, food safety is the first priority, and the implementation of food safety laws promotes coordinated economic and social development.

The fourth is to carry out publicity in the streets and communities. Our city carried out centralized publicity in the Huaihe Road Pedestrian Street, Suzhou Road and other streets where food companies are concentrated, carried out a science popularization activity to the countryside in Sanshitou Community, and carried out publicity into the community at Jing'an New Town Plaza in Longgang Development Zone to promote food safety. Propaganda reaches the grassroots level. The Municipal Agricultural Committee and Feixi County jointly organized a campaign to promote safe agricultural supplies to rural areas and villages. More than 10 seed, pesticide, and fertilizer production companies, including Hefei Fengle Seed Industry, China Salt Red Sifang Group, and Hefei Xingyu Chemical Industry, participated Activity.

The fifth is to carry out publicity in front of enterprises. The Hefei Municipal Quality Supervision Bureau, together with the Municipal Education Bureau and the Luyang District Government, launched a food safety education campaign in schools, giving a food safety knowledge lecture and publicity to teachers and students of Bojingwan Primary School in Hefei City. The health supervision departments of Luyang District, Yaohai District, and Xinzhan District joined forces with the district education committee and construction bureau to carry out publicity in schools and construction site canteens. The Municipal Quality Supervision Bureau used the form of holding a meeting on the implementation of main responsibilities of food production enterprises to carry out publicity in lieu of training. Through the free text message platform for food safety, laws and regulations, work requirements and important information on food safety supervision are promptly sent to all food certified enterprises and small workshops under supervision in the city, a total of 800 times. The Municipal Agricultural Committee held training courses and carried out publicity for the persons in charge of agricultural product production bases. The Municipal Administration for Industry and Commerce issued an "Open Letter to Food Business Operators and Food Additive Business Operators across the Province" to enterprises for publicity.

Food safety publicity is an important part of food safety work.

In the future food safety supervision and rectification work, our city will, as always, carry out publicity in front of the masses and administrative counterparts, and create a good atmosphere in which the whole society cares and supports food safety. Catering Monthly Work Summary 4

As a restaurant waiter, there are also new plans and intentions in the new year. At the same time, it is also necessary to conduct an overall summary and analysis of the past year. This year has gone by so fast, and the new year is approaching us. I hope that our hotel and restaurant waiters will take off their old makeup and put on new makeup in this new year, and have a newer and better transformation. As the saying goes, I believe I will be able to do better! I also hope that here I can bring my happiness to customers and infect my colleagues.

I would also like to thank you all for your support and help during the period since we started working together. Looking back at the road we have traveled, we have all been there. It was a bumpy ride, but it was fulfilling and I felt a sense of accomplishment. I remember my first day at work at Shengfeng. I didn’t know anything. I couldn’t speak even the most basic greetings to customers. After I went to the workstation alone, I made a lot of mistakes. At that time, I really I wanted to give up and leave, but every time I made a mistake, everyone patiently pointed out the mistake to me and personally taught me the correct method of operation.

I remember a year ago when I was about to enter the society from school, a person once said to me, "You are a boy. I believe you can face it bravely no matter what difficulties you encounter." Yes.” I will never forget her words, because it made me regain my confidence, and I will also never forget everyone’s support and help, because everyone’s support and help made me regain my confidence. I once again feel the warmth and warmth of the big family. I would like to say thank you to everyone. At the same time, I have had some friction with you at work. I would like to say sorry to everyone and please forgive me.

Again, I hope that everyone can give me more suggestions in my future life and work. I will listen to them with an open mind and I will improve them whether they are shortcomings or defects in life or work. During the time I spent with everyone at Shengfeng, I found that I have changed a lot, both in terms of being a person and dealing with things. I am more easygoing when getting along with everyone, and I don’t feel as tired at work as I did at the beginning. In order to create a warm working environment, for you and my face are full of joyful smiles, for you and I have a warm home in my heart, let us Be more understanding, less complaining, more tolerant, and less blaming. Finally, let us work together for a more brilliant tomorrow!