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Is it legal for supermarkets not to refund cigarettes and alcohol?

It is illegal for supermarkets not to return cigarettes and alcohol. The reason for this is the following:

1. According to the relevant provisions of the Consumer Protection Law of People's Republic of China (PRC), consumers have the right to return goods after purchasing them. If the supermarket refuses to return the goods, consumers can complain to the relevant departments or seek legal assistance. This provision ensures that consumers' legitimate rights and interests are protected when purchasing commodities, especially when purchasing commodities such as tobacco and alcohol.

2, producers and sellers should be responsible for the quality of goods. Merchants have no right to exempt from the obligations stipulated by law by format clauses such as "no refund for cigarettes and alcohol coming out of the cabinet". This format clause is illegal because it violates the provisions of the Consumer Protection Law on the obligations of operators.

3. The sale of tobacco and alcohol is non-refundable, which belongs to the overlord clause. Overlord clause is an unequal format contract, notice, statement, shop notice or industry practice unilaterally formulated by some operators to avoid legal obligations and reduce their own responsibilities, which limits the rights of consumers and seriously infringes on the interests of the masses. When consumers encounter such overlord clauses, they can safeguard their rights and interests according to the provisions of the Consumer Protection Law of People's Republic of China (PRC).

Buying alcohol and tobacco in the supermarket has many advantages. First of all, the price of supermarkets is usually more affordable, and consumers can choose appropriate tobacco and alcohol products according to their own needs and budgets to save money. Secondly, the variety of supermarkets is complete, so consumers can easily buy their favorite brands, styles or flavors of tobacco and alcohol. In addition, the service in the supermarket is thoughtful, consumers can get professional service, and the service staff in the supermarket are usually friendly and can provide a better shopping experience.

To sum up, the practice of not returning tobacco and alcohol in supermarkets violates the relevant provisions of the Law of People's Republic of China (PRC) on the Protection of Consumer Rights and Interests, which is illegal.

Legal basis:

Law of the People's Republic of China on Protection of Consumer Rights and Interests

Article 24

If the goods or services provided by the operators do not meet the quality requirements, consumers may return them according to the provisions of the state and the agreement of the parties concerned, or require the operators to fulfill the obligation of replacement and repair.