Joke Collection Website - News headlines - How to write the annual work plan of property in 2023?
How to write the annual work plan of property in 2023?
The days passed silently and ushered in a new starting point. The next work needs to make a detailed property plan. The following is the annual work plan of the property I have carefully arranged for you, hoping to help you.
How to write the property work plan in 2023? Selected articles 1 For the smooth operation and development of _ _ property management company, provide efficient and high-quality services for owners and tenants, complete various property management and economic indicators entrusted by owners, and give full play to the maximum function of property, so that _ _ property can continuously sum up management experience, improve the level of property shrubs, actively participate in market competition and expand management through the property management of _ _ building, base and family courtyard.
I. Staffing and Training Plan
This year is the first year of operation of _ _ property management company. Two brands (1. _ _ Property Management Company 2. _ _ management center), on the basis of retaining the original _ _ center function, through the operation of _ _ property, and finally go to the market. According to the unified management arrangement of the factory, it is planned that the company will have 37 employees, including 7 managers, who will participate in the training according to the factory training arrangement.
Second, on behalf of the rent, collection plan
According to the entrustment requirements of property management in the factory, our company will lease Building _ _ and other properties to be built. It is planned that the rental rate of the house entrusted by the _ _ _ building this year will be greater than 96%, and the rental income will not be less than _ _ _ million yuan. We will complete the collection and payment of water, electricity, heating and fees as required to ensure the normal operation of the property under our jurisdiction.
III. Income plan (property management fee, rent, agency fee)
This year, the property management fee is RMB _ _ _, and the rent and agency fee is RMB _ _ ×20%. Ten thousand yuan. Among them, the total property management fee and rental agency fee of _ _ _ building is _ _ million yuan, and other income is _ _ million yuan.
Fourth, the cost control plan
This year, the cost will be controlled within 10000 yuan (excluding the repair cost above 10000 yuan), including:
65,438+0. The salary of personnel includes three funds, totaling RMB _ _ _ million (calculated according to the current 48 employees).
2. Self-paid utilities: _ _ ten thousand yuan.
3. Tax: _ _ ten thousand yuan.
4. Other _ _ ten thousand yuan.
How to write the property work plan in 2023? Since taking over the property work, under the care and support of the company leaders, under the guidance of the company's service policy of improving the quality of property services, based on improving property management services, and taking "no complaints from customers, no defects in service, no blind spots in management and no defects in projects" as the working standards, through active exploration and unremitting efforts, we have achieved safe and civilized production and standardized management with a solid work style. Completed the following tasks:
I. Strengthening management and continuous improvement
1, improve the system
All along, the department has strengthened internal management, starting with the construction of basic system, staff and service quality, strictly demanding and standardizing management, and striving to improve service quality. The workflow and performance appraisal system of each position have been formulated (to be approved by the company). At present, monthly assessments have been conducted for suppliers such as security, cleaning, property management and engineering. While improving institutionalized management, we should pay attention to strengthening employees' safety awareness, dress and service etiquette, and conscientiously implement the company's attendance management system. Leave requires personnel approval step by step, and the attendance rate is 100%. We have a regular meeting once a week. On the basis of the employee's work report, summarize and comment on the tasks completed in the previous stage, arrange new jobs and put forward clear requirements at the same time.
2. Improve the supporting facilities.
2. 1 complete the office relocation and telephone network installation on the sixth floor of the Science and Technology Museum. At the same time, the renovation project of dormitory shower room and the rectification and acceptance of the problems left over from the second decoration of wedding film and television base were completed.
2.2 In the absence of the distribution map of water, electricity and fire-fighting facilities, the management office organized personnel to investigate the safety of facilities in the scenic spot, and found that some facilities and equipment in the scenic spot have not been started for a long time, and the daily maintenance is not in place, exposing many problems, such as: the water supply and fire-fighting pipelines in the park often burst naturally, the valve switches of pipelines in various places failed, the glass-wood walls and expansion joints of anchorage buildings leaked, and the street lamps in the park were basically paralyzed. Recently, the responsible unit sent experts to confirm and reply, which will be included in the maintenance plan for next year.
3. Safety management
3. 1 fire management: we have set up a voluntary fire organization with the security team as the center and the director as the leader in the park, which implements strict fire supervision and management, decomposes fire responsibility, and vigorously publicizes and explains fire knowledge. The park held a fire drill in June 2000 to improve the fire safety ceremony and knowledge of employees and customers.
3.2 Public security management: In order to ensure the safety of the park, the "six prevention" measures are implemented, and group defense, group inspection and group treatment are implemented to ensure foolproof. Focus on special areas and implement strict protection.
3.3 Ship management: Make daily flight plans and strictly implement them. Personnel are required to hold relevant certificates, be equipped with maritime safety protection equipment, and provide safe guidance for ship passengers to get on and off the ship according to the agreement.
Step 4 deal with it urgently
According to the actual situation of the park, various emergency plans have been improved, and the emergency plan process summarized before, during and after the plan has been realized, so that emergencies can be dealt with calmly and fire safety hazards can be eliminated.
5. Environmental management
5. 1 supervise and manage the park cleaning company, highlight the characteristics, and achieve natural, harmonious and relaxed effects.
5.2 Classify the garbage in the park to save and recycle resources.
5.3 In order to keep the whole park clean and improve the environmental quality of the park, the management office systematically organized the sanitation elimination work of the whole park, that is, cleaning it twice a month, and assigned special personnel to follow up and supervise it during the cleaning process, strictly control the quality, keep it clean and tidy, and optimize the park environment.
6. Energy conservation management
In view of the energy consumption of the park, the public areas, staff quarters, wedding film and television bases in the building are formulated, and a number of energy-saving transformation measures are taken to continuously tap the energy-saving potential. For example, when the lights of the wedding dress base are on, the customer service staff of the base will turn them on according to the actual use time, and arrange personnel supervision at the same time to avoid energy waste.
Second, the assets and archives management
1, file management is an important work in property management, and a file filing system has been established. From scratch, the archives are managed by special personnel, leaving the handwriting and signature of the manager in form; In content, it records the real face of the management process. The files of each team have been carefully sorted out on schedule and the corresponding databases have been established. Relevant information is input conveniently, quickly and in detail, and is constantly updated to maintain the integrity and reliability of data.
2. Assist the Administration Department in the asset inventory in the first half of the year and complete the asset handover with Zheng. Some materials were sorted out, and the on-site material operation flow was formulated.
Third, customer service.
The above is a summary of the property management work in _ _ scenic spot for 20 years. In the new year, we will follow the company's design concept and the work plan of the superior, unite as one, create new achievements and achieve the expected work goals.
In 2023, how to write the work plan of the property. The third part is selected. In the work of 20 years, under the condition of long-term loss of personnel, the engineering department strictly implements the property management system, ensures the daily maintenance service, ensures the maintenance work of the 2 #-3 # owners and the normal operation of the overall facilities and equipment, and ensures the smooth completion of all work as planned. Looking forward to 20__ years, we will strive to bring our work to a new level. The work in 20__ years is summarized as follows:
Introduction of engineering personnel and scope of work 20__:
After 20 years of work, the establishment of our property engineering department was reduced from 8 to 5 in the first half of the year, and the management scope was increased by 6 buildings in the first phase and the second phase, including 3 houses, 2 office buildings, an apartment and an underground garage.
Second, 20__ years project work content
Current management
65438+ Put forward the rectification plan for the existing problems in time to ensure the smooth completion of the daily work of the engineering department.
2. In order to shape the image of the property management company, employees' gfd should be checked and strictly implemented according to the standards required by the company.
3. Supervise and implement whether employees inspect all equipment and facilities, secondary water supply pump room, fire pump station, power distribution room and diesel generator set in the network computer room according to company standards every day.
4. Implement the staff to blow away the geothermal water from the vacant houses in the first and second phases to reduce the occurrence of freezing injury.
5, to carry out the staff to check the basement equipment once a day, to ensure the normal operation of the basement lighting and power distribution system.
6. Arrange employees to conduct cold-proof inspection on the first and second phase equipment every day, and make relevant detailed records, and report and solve problems at any time when found.
7. Check the running status of facilities and equipment every day.
8. Check the handling of daily engineering repair orders and solve the problems that cannot be handled in time.
9. The inspector will inspect the second decoration of the first and second phases and solve the problems in time.
program management
1. Check the tools and consumables in the warehouse every month, make statistics on the materials to be purchased, analyze the causes of damage according to the consumption of materials, discuss the solutions and implement them, so as to save costs better.
2. Supervise the implementation of equipment maintenance and maintenance plan in strict accordance with the annual maintenance plan.
3. Hold a project meeting once a week to solve the related problems in the project and arrange the planning work for next week.
Training management
1, inspection contents of power distribution room and training of high and low voltage switching operation;
2. Switching maintenance training for diesel generator sets;
3. Fire fighting system training: fire emergency training, fire fighting facilities operation training, fire alarm system equipment operation training, fire emergency+fire fighting system equipment operation training;
4. Weak current system training;
Through these trainings, each employee has improved his personal ability and professional quality, and achieved the goal of operating engineering equipment skillfully and independently.
Evaluation management
1. Probation period assessment: the probation period of each employee is 1 month, including weekly assessment and monthly assessment. For employees who fail to meet the requirements of the company, the probation period will be extended until they are qualified.
2. Training assessment: conduct monthly training assessment, and continue training for employees who fail to meet the training requirements until they meet the standards.
3. Monthly assessment: The monthly assessment includes not only the above assessments, but also employees' attendance, manners, work ability, communication ability and other aspects this month, so that employees can better understand their own advantages and disadvantages, foster strengths and avoid weaknesses in next month's work, and perform better;
combine/join forces (with sb)
1, cooperate with the marketing department to complete a number of activities to ensure the normal water, electricity and equipment.
2. Cooperate with the fire drill activities of the security department.
4. Cooperate with the marketing department to maintain the network and telephone.
5. Cooperate with customer service for maintenance.
Third, performance.
1. In order to ensure that the drainage pipe of Building No.6 does not freeze and crack and does not affect the normal use of the owner of Office Building No.6, our department purchased thermal insulation cotton for the whole water supply and drainage pipeline, which saved the cost of outsourcing personnel for the company.
2, 3# cannot be maintained due to the cold weather, resulting in the freezing of the main network of 3# 1606 to 3# 1303. The floor under the dirty water corridor upstairs is full of dirty water, and it doesn't stop. After receiving the news, our department immediately organized maintenance workers to carry out maintenance, and finally completed the arduous emergency repair task in the cold, without causing greater economic losses.
3. After careful investigation by the Property Engineering Department, the long-standing geothermal problem of Building 5 Bank has been solved.
The diesel engine suddenly starts when the temperature is low in winter. Because the temperature is too low, the diesel oil is solidified, and the combustion air of the diesel oil filter screen is in a vacuum state and cannot be started. We have taken cold protection measures, heated the oil pipe with the tracing belt, and repaired the generator set, which can still be used normally after the power failure.
5. Conduct a comprehensive inspection of the return pipe valve at the outlet of the overall heat exchange station, and reduce the owner's complaint rate through average heating adjustment.
The freezing damage of building 6.6 was treated for a week.
7. Take cold protection measures for shops that don't stay in Building 5.
8./kloc-In February, the lighting sources in the public areas on floors 1, 2, 3, 4, 5 and 6 were replaced and maintained. Now, 400 lighting sources have been purchased and used, but there are still 400 lighting sources and 140 lamp bodies missing.
Four, the problems and analysis of this department
1, poor manners and sloppy work, the common fault of engineers is to attach importance to technology and neglect service. The behavior at work is more casual. I believe that with our training and correct guidance, employees will realize the importance of etiquette.
2, take the initiative to take responsibility, deal with things with weak flexibility: at work, there is no positive attitude to solve difficulties, it is easy to make excuses when things happen, and you can't think and solve problems independently.
1, 20__ year project work target.
1. Ensure the normal operation of the equipment in the process of continuous inspection and maintenance.
2. Follow up the engineering problems left over in the past 20 years and put forward effective rectification measures.
3. Conduct training in strict accordance with the annual training plan, especially the induction training for new employees.
4, the establishment of facilities and equipment maintenance plan, in strict accordance with the plan.
5, to do a good job of data review and inspection of secondary decoration, to ensure the safety of decoration construction.
6, do a good job in outsourcing facilities and equipment maintenance unit selection and sign a contract.
7. Collation of all housing information and establishment of files.
8. Cooperate with the marketing department and all departments to complete the work.
9. Provide paid and non-permanent services for industrial maintenance.
10, establish equipment files and do a good job of equipment data archiving.
1 1. Strengthen employees' business skills training.
12, strengthen the staff's concept of property service, understand the work content of the engineering department, and know the maintenance of equipment and facilities.
13, strengthen the concept of maintenance and inspection of equipment and facilities by maintenance workers.
Second, the engineering difficulties and solutions
1. After visiting various projects in nearby communities, we found that the employees in our engineering department have low salaries and few personnel. I hope to get the support of senior leaders, so as to improve the quality of life of our engineering staff.
2. The underground garage cannot be powered by some lighting points in the diesel generator room of Building 2, which seriously affects the use of industrial garages. Please coordinate with relevant departments to solve this problem.
3. I hope that the door and fence access locks of residential units can be solved as soon as possible.
4. I hope that the leaders of the property management company can mobilize the management responsibilities of all departments, manage the past living habits of the owners, manage the use of unit doors and basement entrances, and reduce losses and maintenance costs for the property. I hope that in the new year, I can better serve the owners and build a trustworthy property management company for them.
How to write 4 1 for the annual work plan of the property in 2023? Improve the safety management system and establish a long-term management mechanism.
In order to do a good job in safety management, the property department plans to set up a centralized department of safety group, cleaning group and maintenance group in May, which will be responsible for the overall safety work of the company under the leadership of the company's deputy general manager in charge of pipelines. Under the executive team, the property department takes the property manager as the team member, and the security guard, cleaning supervisor and maintenance supervisor as the team members. At the same time, the company implements the night patrol system for the personnel above the supervisor level, so that the sudden emergencies of the company's projects can be dealt with quickly and smoothly at night, eliminating potential safety hazards. Specifically, everyone stays in the project at night and is responsible for the night shift inspection.
Second, implement semi-militarized management and cultivate security elites.
(1) Strictly control the entry level and pay close attention to basic skills.
First of all, in the process of security recruitment, the company has always adhered to the principle of "rather short than many" and established a complete security recruitment, training and use mechanism. Young men who are openly recruited and sent at fixed points are strictly checked in terms of physical quality, cultural quality and political quality, and can only enter the company after strict inspection. Only after a one-month probation period and the expiration of the training period can they formally take up their posts. From then on, on-the-job players can get familiar with the work situation as soon as possible and enter the working state.
(2) Only those who are competent have positions, and the system of competition for posts for team leaders is implemented.
Competition for posts is a scientific mechanism for selecting and employing people, which helps to form a correct orientation for selecting and employing people and overcome unhealthy tendencies in employing people. In the past, the selection of a monitor was based on a "peaceful" way of employing people, and it was inevitable that there were cases of looking at relationships, telling stories, relying on friendship and talking about personal relationships. Open competition for posts is a way of employing people, which provides security guards with equal opportunities to display their skills and compete with each other, and helps them work hard and make achievements. As long as you work hard and constantly improve yourself in the future, you will have the opportunity to be retained or promoted in fair competition. Adopt a scientific employment mechanism. At the same time, according to the company's requirements, the property management department will make the salaries of security guards, squad leaders and team leaders public appropriately, manage them at a low level, and stabilize employees.
(3) Security accommodation and training integration.
In order to facilitate daily management, the property management department of the company will implement unified accommodation, unified dining and unified training for security guards to achieve the goal of semi-military management of the company. The content is specific, requiring fixed-point and regular training every day, timely and orderly.
The third is to improve internal management and improve the quality of safety services.
(1) Implement safety management standardization.
Facing the severe public security situation in Textile City and Building Materials City, in order to further standardize and standardize safety management, the management goal of creating a first-class public security team in the new city is established. The property department will formulate employee manuals and safety management systems. The main contents of its standardization include the standardization of the responsibilities of property safety managers; Standardization of public safety management system; Standardize the management of security services; Standardization of safety emergency treatment; Safety management assessment and standardized rewards and punishments. The implementation of standardization has effectively promoted the overall safety work and made the company's safety management more standardized and meticulous.
(two) to strengthen fire management, reduce fire hazards.
In the process of fire management, we should adhere to the idea of "prevention first" and "combination of prevention and elimination". First of all, starting from the characteristics of property services, in the daily work such as dormitory, office building and house decoration, fire protection is always regarded as a main standard to ensure prevention first. Secondly, establish a perfect company safety management file, and implement the current emergency contact information and contacts of tenants, so that tenants can know something about fire management and contact property service personnel, especially security guards, at the first time. Third, formulate an effective fire emergency plan for Jiuyuan Industrial Park, so that the fire fighting and disaster relief work of the whole project is in an orderly operation state. Four, the safety supervisor is responsible for the monthly fire inspection system, the existing problems and hidden dangers in a timely manner to report maintenance, replacement and update, so that the fire control system is always in good condition.
(two) to strengthen the use of technical defense system, the organic combination of civil air defense and technical defense.
While doing a good job in civil air defense management, the property department will make use of various technical defense systems to achieve standardized operation and timely repair. Yao is responsible for the unified management of the technical defense system of the property department, establishing the archives of technical defense facilities in each community, standardizing operation, problem reporting and maintenance, and comprehensively improving the effective utilization rate of technical defense facilities. At the same time, in order to organically combine civil air defense with technical defense, various comprehensive drills are organized from time to time. Through drills and training, the actual combat ability of security personnel is enhanced to ensure the property safety and personal safety of dormitory buildings, office buildings and management areas.
(three) the establishment of full-time inspection and supervision posts.
In order to strengthen the supervision of security personnel and night patrols, the property department will set up patrol supervision posts according to the company's progress. During the day, he is responsible for checking the post image and duty discipline of security guards, and at night, he is responsible for the inspection of the periphery of each community and the emergency handling of emergencies. The establishment of the patrol supervision post will, on the one hand, promptly correct the problems found in the post discipline and duty inspection of security guards, give education and criticism to those who violate the discipline, and report the serious cases to the company for punishment, strictly build the team style, and effectively improve the duty quality; On the other hand, due to the good mobility of the patrol supervision post, the peripheral safety of the night project is ensured, and the night emergencies are dispatched and handled in time, so that the regional prevention work is deepened and strengthened.
To sum up, the property management department will focus on safety management this year, including asset inventory and ledger management, as well as flood control and cold prevention.
In order to strengthen the supervision of security personnel and night patrols, the property department will set up patrol supervision posts according to the company's progress. Responsible for checking the post image and duty discipline of security guards during the day. In the work of safety management, we will fully summarize and draw lessons from the work experience of Xincheng Company in recent years. At the same time, the property management department is fully aware that there is still a big gap between the current management safety work and the actual requirements. In the future, the property management department will still focus on service, improve the quality of safety service, and under the guidance of company leaders, make the overall safety service work to a new level, and strive to make contributions to the new city with a brand-new look in 20__.
In 2023, under the leadership of the logistics group, the property management company adhered to the group's purpose of "serving and educating people", worked hard, was realistic and innovative, and successfully completed its annual work tasks. The year of 20__ is a year in which the Group advocates high-quality service, the development plan of the Group is ready to go, and our work serves as a link between the past and the future. In addition to adhering to the concept of "service" as always, we should also open up working ideas, accurately analyze the opportunities, difficulties and challenges faced by the company's development, strengthen the sense of crisis, advocate the sense of struggle, and work with one heart and one mind to realize the comprehensive, healthy and orderly development of the group's development plan. This year, our company's work focuses on the following aspects:
1. Seriously implement the implementation of iso9000 family standards advocated by the Group, do a good job in daily work and improve the service quality of the company. This is very difficult for property management companies, which have a large jurisdiction and a large number of personnel, so if you want to find the shortcomings of property management companies, you can find them anytime and anywhere. Nevertheless, we are determined to do better and win glory for the school and the collective.
2. Rectify the ranks of cadres. The property management company is integrated from the original four centers, with a large number of employees. At the beginning of the company, cadres did not compete for posts. After nearly a year's work, some cadres are competent for this job, while others still lack the ability. After research and decision by company leaders, adjustments will be made at an appropriate time this year to improve the contingent of cadres and select high-quality and capable employees as grass-roots leaders.
3. Rational Planning Department. At the beginning of the company's establishment, after a period of operation, the planning of the department was not perfect, especially the work efficiency and service quality could not be improved. Based on the second point, we will further adjust the company departments and reasonably divide them into five departments, namely, student apartment management department, campus management department, building management department and security department.
4. Actively promote "shift to payment". The work of "changing allocation to payment" is very important for property management companies. Judging from the current school operation, the operation of property management companies is more difficult. Especially now, there are unclear rights and responsibilities in student apartments, property buildings and school management departments of property companies, which brings some inconvenience to our work. For example, what is the definition of "zero repair" and what is the scope of maintenance? How to draw a line? There is no clear explanation yet. And our maintenance personnel, according to the instructions of the leaders, all the projects that have the ability to repair are repaired as soon as possible, regardless of whether they are within the scope of our company's authority. Such unclear maintenance of rights and responsibilities has brought great difficulties to our work, especially the lack of funds, which has put our work in a dilemma. Therefore, we must actively promote the "transfer from appropriation to payment", so as to fulfill their respective responsibilities and obligations and completely avoid the occurrence of prevarication.
5. Staffing, creating posts, reducing staff and increasing efficiency. Considering the huge team of property management companies and the shortage of funds, the company is prepared to attract young and promising people to work as much as possible, and does not allow people who are not dedicated and love their jobs to occupy important positions, so as not to affect our service quality.
6. Train cadres and employees in a planned and step-by-step manner. Before last week, we had a week of training from level 5 positions to team leaders. After the training, each team leader wrote about 1500 words, which is generally considered necessary. It is precisely because the leaders of our company have seen this phenomenon, that is, when groups, schools, including companies reach the level of group leader or department manager under the task, it may cause stagnation. So that the following employees don't understand the spirit above, and the spirit above has not been fully conveyed to every employee. This will inevitably affect the improvement of the service quality of the whole group. Based on this consideration, we conducted the first round of training, and then we will promote the training in a planned and step-by-step manner, so that every employee may participate.
7. Mobilize the enthusiasm of all employees in the company and generate income through multiple channels. Among all the companies in the logistics group, our property management company has the lowest income-generating ability, because all the work is centered on the theme of "service" and it is difficult to generate income. However, although it is difficult, we must try our best to create income. "If you can earn a dollar, you will never earn a dime." We will do our best to generate income. The specific method we envisage is: work plan.
(1) Conduct domestic business. A large number of property companies are cleaners and many cadres have such practical experience. Starting from the sanitation in housekeeping is more in line with the current reality of our company and is also a starting point for income generation.
(2) Fixed-point, fixed-point and quantitative cleaning of office buildings, teaching buildings and teachers' offices. In order to let teachers have more time to work and study, we are willing to solve these complicated things for teachers.
(3) flower rental and trading business. My property management company has a greenhouse in the school management department, and now it only provides flower rental business for the conference. We consider expanding our business with limited resources on the basis of the existing scale of the greenhouse, and putting flowers where they are needed on holidays or festivals. On the one hand, it can provide good service, on the other hand, it can also generate income.
(4) undertake small-scale greening projects. We are unable to undertake large-scale projects for the time being. Due to objective reasons, we can only reach an agreement with the Logistics Management Office to undertake small-scale greening within our capabilities.
(5) Strengthen and increase paid services for students. At present, there are two kinds of paid services for students by property companies, one is automatic coin-operated washing machine; The other is to install pure water dispensers in student apartments to provide paid drinking water. This not only facilitates students' daily life, but also generates income for the company. In addition, the leading group of our company has put our heads together and worked hard to serve students, achieving a double harvest of social and economic benefits.
- Previous article:How to write the official account of WeChat?
- Next article:The most humorous jokes, couplets and jokes you have ever seen.
(healthy)
- Related articles
- Energy saving and environmental protection handwritten newspaper content
- Where is the delivery place?
- Introduce Nanhu Lake in Jiaxing, Zhejiang?
- Propaganda slogan of agricultural and rural waste classification
- What are the slogans for protecting the environment?
- Song propaganda slogan
- Efficiency slogan
- Guangzhou Red Tourist Attractions Video Introduction Guangzhou Red Tourist Raiders must go.
- Yizheng chemical fiber enterprise culture
- Complete collection of cute and interesting social media copywriting