Tong Yingxuan from Tianjin Metro Train Service Center No. 3 posted a reminder: Protecting passengers means protecting your family.

Tong Yingxuan is posting bus waiting and boarding tips. Photo courtesy of the Third Vehicle Service Center of Tianjin Rail Transit Operation Group

“Young men looking down at their mobile phones, please spread out in line, keep a distance of one meter from others, and pay attention to the yellow safety line under your feet. The subway is about to enter the station.” A male passenger wearing headphones and listening to music stepped on the yellow safety line after entering the platform of Tanggu Metro Station. Faced with such "bow-headed people", Tong Yingxuan would step forward to persuade them every time they met.

Tong Yingxuan, secretary of the Party branch and director of the Tanggu Station District of the Third Car Service Center of Tianjin Rail Transit Operation Group, is 50 years old this year. Since the outbreak of the new coronavirus pneumonia, she has led her colleagues to be on duty at the subway station for more than 40 consecutive days, taking on various responsibilities. Take the responsibility of guardians to ensure the normal operation of subway lines and the safe travel of passengers.

"The subway station is the place where I grew up, and it is also a home. We rail people all have this belief. Protecting passengers means protecting our city and our families!" Tong Yingxuan told reporters.

A sudden breakdown? She rushed to the front

This Spring Festival, the epidemic has made subway people even busier and more nervous. After our city launched the first-level response to major public health emergencies, Tong Yingxuan led front-line employees on the front line in a wartime state.

The Tanggu Metro Station Area is composed of four light rail stations: TEDA, Tanggu, Hujiayuan, and Steel Pipe Company. It is one of the busiest station areas on Metro Line 9, with dense passenger flow. Tong Yingxuan has to patrol between these four stations every day. Are the people waiting on the platform well-organized? Are passengers more than one meter apart? Are public areas disinfected regularly? Are ride instructions posted in a conspicuous place? There are more than 30 such inspection items in total. A trip to the entire station area takes two hours, and Tong Yingxuan has to inspect it at least twice a day.

At 6 o'clock in the morning, Tong Yingxuan came to the station to make various preparations. "District Chief Tong is extremely busy, working non-stop every day." Jing Zhili, deputy manager of the Third Train Service Center of Tianjin Rail Transit Operation Group, told reporters that these days, Tong Yingxuan organized personnel to inspect 9 security checkpoints, 46 automatic machines, and 64 gates. As well as 5 customer service centers and office areas, we have carried out comprehensive disinfection. We have arranged to post more than 100 "Tinmen War Epidemic" QR codes, epidemic prevention and control notices, dispersed queues, temperature measurement signs, etc., hung epidemic prevention banners, and increased the station broadcast frequency. Conduct training on epidemic prevention measures, operating standards, and precautions, refine and quantify the staggered return trip organization plan, and arrange multiple simulation drills to familiarize all employees with it. Lead the station area management team to go deep into stations and teams every day to carry out epidemic prevention and control supervision and inspections from multiple angles.

In the eyes of colleagues, Tong Yingxuan attaches great importance to safe production. She focuses on epidemic prevention and control with one hand and safe operations with the other. She emphasizes the red line of driving safety, organizes driving training carefully, and handles equipment failures in a timely manner. At 10:00 on February 14 this year, equipment failure occurred on Metro Line 9 due to severe weather, and the station took emergency measures. Tong Yingxuan couldn't care less about the recurring headache caused by the exhaustion for days. She hurriedly took two painkillers and arrived at the station to preside over the resumption of operations. Every time there was a problem, she dealt with it decisively; every time the passengers raised questions, she patiently explained them. At that time, the temperature at the elevated station was nearly minus 10 degrees Celsius, and she did not return to the office until around 9 p.m. That day, she was frozen in the wind and snow for nearly 11 hours. Her legs were so cold that she couldn't control herself. She staggered when going down the stairs. Fortunately, a quick-eyed colleague quickly gave her a hand and she didn't fall. But Tong Yingxuan did not go home. She ate a few bites of instant noodles and continued to deal with work matters. She did not leave until the station closed.

When the epidemic hits? She stays calm in times of crisis

The large passenger flow at Tanggu Metro Station means high risks and difficult prevention and control. During the epidemic prevention process, a series of "thrilling" scenes were staged ". After news reported that a confirmed case got off the bus at Tanggu Station, panic spread in the station area. Tong Yingxuan knew that the more transparent the information, the less speculation and the less panic. She immediately held a conference call with all employees in the station area to detail the passenger's information, strengthen isolation, disinfection, and protection in the station, lead by example, and stick to the front line of the station to give the employees a meal. A "reassurance pill".

On February 7, our city released the activity track of the 79th confirmed case. An employee at Tanggu Station was confirmed to have taken the same online ride-hailing car as the confirmed case. In response to the emergency, Tong Yingxuan immediately arranged for the employee to be quarantined, quickly checked the people who had come into contact with the employee one by one, analyzed the contact time and distance to ensure that nothing was missed, and quickly identified 11 close contacts, buying time for epidemic prevention work. Twelve employees at the station were under home observation. The large-scale non-combat attrition made her anxious and worried about the physical condition of these 12 employees.

“District Chief Tong Zhan takes time out every day to have heart-to-heart conversations with front-line employees who stick to their posts through various methods such as WeChat, phone calls, face-to-face, and bulletin board messages, organizes the recording of short epidemic prevention videos, and carries out party member commitment activities. We should work hard to provide psychological counseling for employees to eliminate everyone's ideological concerns and boost their confidence in fighting the epidemic." Pang Xiaojie, the duty director of Tanggu Station of the Third Railway Service Center of Tianjin Rail Transit Operation Group, told reporters that Tong Yingxuan pays close attention to the disinfection work at the station, and according to the passenger flow in different areas. According to the distribution situation, a "time-differentiated disinfection" work method has been formulated according to local conditions, so that the disinfection work is well-founded, traceable, and accountable. Organize station employees to learn epidemic prevention knowledge and demonstrate how to wear safety protective equipment correctly. She treats every employee as her own family and reminds everyone time and time again to protect themselves. "The station is our second home, and we must protect these two homes." Tong Yingxuan told the employees.

On the afternoon of February 7, a feverish passenger was detected during the temperature measurement at Tanggu Metro Station. Tong Yingxuan rushed to the scene immediately, placed the feverish passenger at a temporary transfer point, and closed the relevant entrances and exits in a timely manner. While waiting for the isolation transport vehicle for more than three hours, she responded calmly and calmly, determined the route of the person with fever, thoroughly cleaned and disinfected, and tracked and reported in a timely manner. At 22:30 that day, the feverish passenger was diagnosed with a common cold. "We have formulated comprehensive measures and strive to leave no dead ends within the station to ensure the safety of passengers." Tong Yingxuan said.

In a series of emergencies, Tong Yingxuan remained calm in the face of danger. She immediately isolated, identified close contacts, and clarified contact information, buying time for epidemic prevention work and ensuring the safety and stable operation of the station. . At 16:00 on February 20, after medical observation and approval from superiors, all 12 employees under home observation were released from isolation and resumed work and production.

Abnormal passengers? She takes good care of them

As enterprises in our city resume work and production one after another, the number of passengers on Metro Line 9 is increasing day by day. Tong Yingxuan had to watch every link in the station area closely and go through it herself. Only after seeing it with her eyes can she feel at ease in her heart.

A few days ago, a mentally disturbed female passenger appeared at TEDA subway station. After hearing the news, Tong Yingxuan rushed to the scene and calmly arranged on-site work. It was found that the passenger was not wearing a mask and was speaking incoherently and emotionally. Under the unknown circumstances, she organized the normal operation of the station while cooperating with the public security police to comfort and persuade the female passenger, and tried her best to find clues to contact her family. When she learned that the passenger's family was in another place and the journey was far away and they would arrive the next afternoon, she did not hesitate to take on the responsibility of taking care of the passenger and did not sleep a wink for two days and one night. When she handed the passengers over to their relatives properly, the family members looked at her red eyes and were moved to tears, and bowed deeply to her.

During the epidemic prevention and control period, Tong Yingxuan did not take a day off. "Do you have any objection if you don't visit your parents during the Chinese New Year?" a colleague asked. Speaking of this, Tong Yingxuan smiled: "My parents are both old party members. If it were them, they would be like me." In the past few days, the two elders took the initiative to call their daughter. While greeting her, they also asked her to be loyal and responsible.

"Are you tired?" "Of course!" Tong Yingxuan knows very well that as a front-line worker and a party member cadre, times of crisis can test the original intention and mission and highlight the power of the oath to join the party. "We can't go to the front line to treat illnesses and save lives like medical staff, but as long as we do our job down to earth, we can protect many people!" Tong Yingxuan said.

Reporter’s Notes

Currently, in the smokeless war against the COVID-19 epidemic, medical staff are sacrificing their lives to protect the health and safety of the people, and countless rebels and rebels have emerged from all walks of life. Devotees, perseverants.

In the process of interviewing Tong Yingxuan, what the reporter will never forget is the shining details captured; what touches him are the inner words spoken by many interviewees; what makes him cry is the simplicity of selfless dedication of ordinary people on the front line. . They may not have a formal pledge meeting or a letter of challenge, but behind every detail and every sentence is a heart of courageous dedication and selfless perseverance.

During the interview, everyone wore a mask. Although their faces could not be seen clearly for a while, and some people did not leave their names. However, these people who are fighting against the epidemic in their posts used their responsibilities to and responsibility interpret the original intention and mission of Communist Party members. It is precisely because of their retrogression that solid lines of defense have been built for the people. They use their actions to touch others, and they are also touched by others.

This article comes from the author of Autohome Chejiahao and does not represent the views and positions of Autohome.