What measures does Bank of Communications take to implement the "people-centered" development concept?

"Precise drip irrigation", doing practical things for the people with heart, innovating the supply of pension financial services, optimizing functions and services from mobile banking interface and menu, physical branch renovation, etc., shortening the average waiting time for elderly customers to switch to manual customer service 40%; the "electronic certificate" service has been launched in 7 provincial capitals and prefecture-level cities across the country... The implementation of a series of measures to benefit the people has allowed development results to benefit a wider range of people. Bank of Communications branches at all levels also actively connect with local human resources and social security and employment authorities, financial departments, entrepreneurial guarantee centers, etc., innovatively use project-based business models, integrate service target lists, information sharing, risk sharing and other resources to provide Customized entrepreneurial financing service plans for key employed groups in various regions. In recent years, Bank of Communications has launched entrepreneurial guaranteed loan and other projects in 24 provinces, autonomous regions and municipalities across the country, including Hubei, Inner Mongolia, Liaoning, Shanxi, Jiangxi, Heilongjiang, Jiangsu and Hunan, to support a group of key employed people to start their own businesses. If the entity is prosperous, the economy will be prosperous, and if the entity is strong, the economy will be strong. No matter how far the economy develops, the real economy is the foundation for my country's economic development and winning the initiative in international economic competition. Bank of Communications actively serves the national innovation-driven development strategy and continues to promote special policies, specialized institutions, professional cooperation, and exclusive products. Established science and technology branches or branches with science and technology characteristics in many branches in Beijing, Shanghai, Chongqing, Jiangsu, Hubei, Shaanxi, Shenzhen, Suzhou, etc.; formulated an exclusive credit product "mass entrepreneurship and innovation loan" for the national key groups, and took the lead in launching it in Hubei; Connected with the Ministry of Industry and Information Technology to provide special financial services for "specialized, special and innovative" small and micro enterprises, and innovatively launched the "BoCom Technology Innovation" series of financial products in the Yangtze River Delta region. By continuously exploring the renewal of financial value orientation and functional role in the new era, reshaping banking service delivery capabilities and allowing a wider range of institutions and individuals to conveniently obtain financial resources as much as possible is the unswerving pursuit of Bank of Communications. Fully fulfilling social responsibilities is an inevitable intrinsic requirement for the development of today's financial industry. Bank of Communications comprehensively improves service efficiency and level, allocates more resources to key areas and weak links in economic and social development, and continues to exert "precision drip irrigation" of financial vitality. role.