Hospitality plan

In order to ensure that work or things are carried out in an orderly manner, it is often necessary to prepare a plan in advance. The plan is a written plan arranged in terms of purpose, requirements, methods, methods, progress, etc. So how to formulate a scientific plan? Below are 6 reception plans that I carefully compiled, I hope they can help you. Reception plan Part 1

1. Venue service requirements

(1) Control the refill time of boiling water.

(2) Before the meeting, turn on the TV subtitles and light box notices. Smoking is strictly prohibited in the venue. Please turn off mobile phones and pagers.

(3) It is strictly prohibited to pile up debris in the evacuation passages of the venue to ensure smooth safe passages.

(4) The leadership lounge should be equipped with ties, signature pens, writing brushes, various colors of ink, paper, glue, paper clips, thumbtacks, pins, paper knives, staplers, sewing kits, and shoe brushes (Oil).

(5) If music is to be played before or at the end of the meeting, it must be played in advance and adjusted to the first 3-5 seconds, and the playback equipment must be carefully checked.

(6) Prepare audio tapes and accompaniment tapes of the music before and at the end of the meeting.

(7) Various lamps and bulbs above the rostrum must be inspected one by one to prevent them from falling off.

(8) The emblem must be hung correctly and firmly.

(9) Before starting (ending) the meeting, be sure to turn on the control elevator (in venues with escalators) and adjust the elevator to the venue level.

2. Notes on room service

(1) During the meeting, the daily newspaper distribution can be put in through the crack at the bottom of the door. You can put it in when tidying up (cleaning) the room in the morning or afternoon. It should be noted that newspapers are generally not delivered at noon, and guests are not allowed to knock on the door, so as not to affect the lunch break of participants.

(2) Change sheets, pillowcases, soap, toothpaste (brushes) once a day. If there is a 1-2 day meeting, they can be changed one by one, and there is no need to change them every day.

(3) When cleaning (sweeping), pay attention to whether there is any accumulation of water on the bathroom floor to prevent guests from scratching and falling.

(4) Before VIPs use the room, the shower head, toilet, TV, and air conditioner should be carefully inspected to prevent rusty water from the shower head, leakage from the toilet, and noise from the air conditioner fan; check fitness Whether the equipment is in good condition.

3. Precautions for catering services

(1) For conference catering, the procurement and preparation of dishes must be organized according to the recipes of the participants confirmed by the conference organizer.

(2) Spring and autumn are the seasons where epidemics and infectious diseases are prone to occur, and catering dishes are mainly buffet-style meals.

(3) The temperature is high in summer, food becomes moldy quickly, and food poisoning, diarrhea, etc. are prone to occur. Therefore, chopping boards and kitchen knives for raw and cooked food should be separated and must not be mixed.

(4) When catering for winter meetings, attention should be paid to heat preservation. Bowls and chopsticks should be scalded in warm (boiling) water to maintain temperature and warmth.

(5) When washing dishes, adhere to the principles of first scraping, second washing, third disinfection, fourth passing and fifth cleaning.

(6) When serving dishes (soups), be careful not to spill them, let alone spill the soup (dishes) on guests.

(7) Keep the restaurant floor clean and dry to prevent diners from slipping and falling.

(8) According to seasonal changes, reasonably adjust dishes to adapt to seasonal changes.

IV. Precautions for conference services

Conference reception is a process of system operation, which requires the close cooperation of all links (accommodation, venue, food, transportation), especially the conference organizer and Communication, coordination and implementation by the meeting reception party are crucial. At the same time, superb conference reception service skills require not only overall requirements for reception staff, but also the organic cooperation of venue attendants, restaurant attendants, room attendants, equipment operators, and water and electricity attendants.

(1) Choose the time to clean the room

In the morning and afternoon, it is generally chosen when the representatives are meeting, and at night, it is generally chosen when the representatives are relaxing.

(2) The catering table setting should be novel

Generally, a one-time table shape is set for meetings, and the table shape is changed every three days for longer meetings; the recipes should be based on the nationalities, regions, and customs of the representatives. Formulate and master the salty, sweet, spicy, sour and light levels.

(3) Parking management

It is necessary to: strengthen the control of special parking spaces for leaders; arrange parking spaces for conference organizers. At the same time, differentiate between van parking spaces and bus parking spaces.

(4) Safety work

Requirements: Doorman verification, second check of the lobby (door), closing idle passages; opening relevant doors (elevators) at regular intervals, strengthening the control of the leaders’ dedicated elevators, Meeting representative elevator control; strengthening leadership occupancy floor monitoring and fire control room management, etc.

5. Cleanliness of the venue

(1) Cleanliness of the rostrum

1. The tablecloth is clean and not damaged.

2. The seat is secure and the seat surface (cover) is clean and undamaged.

3. The tea set is clean and dry inside and outside, and the lids and cups are complete and undamaged.

4． Flowers and plants (green plants) are clean in appearance, free of dust and dead branches and leaves.

5. The upper curtain is clean, not damaged, and hung firmly.

6. The size of the seat card is the same, the font is the same, and the color is the same.

7. The microphone sponge is clean.

8. The floor is clean.

(2) Cleanliness of the representative seats

1. The passage floor is clean, free of water, oil stains and damage.

2. The conference tables and chairs are clean, without scratches or damage, and the tablecloths and chair surfaces are clean and tidy.

3. The tea set is clean, free of water and tea stains.

4. The emergency evacuation exit is eye-catching, bright and dust-free.

(3) Flowers and plants should be kept clean and hygienic.

1. Place flowers and flower pots appropriately, and keep the flower surfaces (leaves) clean.

2. The lawns are of the same height, neatly trimmed, evenly watered, and free of weeds and debris.

(4) Road cleanliness

1. Clean every day to keep the ground clean.

2. Set up waste bins appropriately.

3. Sprinkle water when drying or cleaning. Reception plan 2

1. Reception time: December 4, 20xx - December 8, 20xx

2. Reception location:

Airport pick-up location: Guangzhou Baiyun International Airport

Hotel: Guangzhou Shangri-La Five-Star Hotel

Meeting location: Guangzhou Shangri-La Five-Star Hotel Conference Hall

3. Reception objects ：

Guests and other people and their accompanying persons

4. Person in charge of reception:

General responsible: Reception Office

Cross-department Reception team: relevant leaders, secretarial team, administrative team, publicity team, security team

5. Preparatory work for the reception:

1. Prepare and issue invitation letters, invite guests, and coordinate time

2. Arrange meals and accommodation, make reservations in advance

3. Arrangements for meeting vehicles

4. Welcome (20 minutes before guests arrive, relevant personnel must do a good job of welcoming guests)

5. Relevant reception staff, responsible for relevant reception work

6. Airport reception

1． There is a reception staff in the arrival hall on the first floor of the airport. They will wait at the arrival elevator on the first floor with a "Warmly Welcome XX VIP" sign according to the arrival status of the passenger's flight. After receiving the guests, they will be responsible for guiding them to the reception (sign-in table size 1.8 ×0.5×0.75). The reception team will then take the guests out of the car together.

2. Place simple welcome placards (roll-up banners under 80×180cm) at the exit of the corridor bridge, the elevator entrance on the second floor of the waiting hall, and the reception area.

3． The service department will receive guests in accordance with normal guest reception procedures.

4． For special guests such as important leaders, the Provincial Youth League Committee shall make a request. The Airport Youth League Committee shall be responsible for applying for relevant reception personnel passes and arranging relevant personnel to assist in welcoming them at the exit of the corridor bridge.

Hardware notes: 2 roll-up banners (one of which is 2 meters long), reception sign and table, several pens, welcome sign, 10 ribbons...

7. Hotel check-in

1. Determine the guest’s check-in time, notify the hotel reception staff to make relevant preparations in advance, and confirm room accommodation arrangements.

2. When the guests arrive at the hotel, all members of the lobby reception team are waiting in the hotel lobby, and the camera and recording team arranges to take photos.

3. After entering the hotel, the reception staff will guide you into the room that has been arranged in advance.

4. If you need to take a break after a meal, you need to arrange for someone to take the guests back to their room. After the meal, arrange for room service staff to take you to the room to rest and ask if you need wake-up service.

8. Meals (breakfast, lunch, dinner)

1. The reception staff will lead the guests to dine at the hotel. Related services are provided by room service staff.

2. After the meal, arrange for room service staff to take you to the room to rest and ask if you need wake-up service.

9. Preparations before the meeting

1. Select a meeting room. Determine the size of the conference hall based on the number of meeting participants.

2. Venue layout. Depending on the content of the meeting, banners are hung in the venue. Welcome and celebratory signs are posted at the door. Appropriate relaxed bonsai and potted flowers can be placed in the venue; in order to make the venue more solemn, the national flag, party flag or national emblem or emblem can be hung on the rostrum. Paper, pens, fruits, and drinks need to be placed on the table, wiped clean, and arranged in a beautiful and uniform manner

3. Reception etiquette before the meeting. Prepare etiquette personnel in advance to do relevant reception work.

4. Pre-meeting inspection. Check in advance whether the audio, video, documents, banners, etc. are all ready.

10. Meeting reception

1. The welcome message (electronic screen) plays "Warmly welcome all XX distinguished guests to our company for inspection and guidance" 15 minutes in advance.

2. Organizing and decorating the venue

1) Cleaning and decorating 30 minutes in advance At the venue, keep the venue neat and orderly, with fresh air

2) Place items at the venue. If fruits and drinks need to be placed on the table, wipe them clean and place them in a beautiful and uniform manner. Cigarettes can be handed over to the accompanying personnel. The highest person will distribute, debug projectors, speakers and other equipment, and screen relevant materials on your behalf.

3. Contact the accompanying person and instructor. According to the purpose and needs of the customer's inspection, determine the accompanying personnel and promptly inform them of the preparations to facilitate smooth communication: 1 hour before the start of the interview, remind relevant personnel again

　4. Leaders and guests arrive at the conference hall and are led to the venue by etiquette to take their seats.

11. Discussion

1. Corporate presentation (group, industry promotional video, corporate introduction PPT)

2. Technical exchange (technical staff PPT explanation, interaction)

3. Venue service (adding tea every 20-30 minutes or as the case may be)

4. Taking pictures (depending on the importance, Take photos and keep them for files)

5. Take photos (take photos and keep them for files according to the importance)

12. Post-meeting service preparations

Do a good job after the meeting Preparation for service. Arrange the venue, chairs, etc. in advance, and prepare the photographer for photography. Cars after the meeting should be properly arranged before the end of the meeting.

13. Post-meeting service

After the meeting is over and the photographer has finished the photography work, the reception staff will be responsible for sending the leading guests back to the hotel where they checked in.

Reception Plan 3

1. Company Profile:

Xiangfu Mingzhou Modern Agricultural Science and Technology Development Co., Ltd. is a subsidiary of Xiangfu Mingzhou Health Care Group. The company is engaged in ecological agriculture development and high-tech development. A comprehensive development enterprise whose main business is scientific agricultural planting and demonstration, agricultural product processing and sales, traditional Chinese medicine health science popularization, ecological agricultural cultural display, ecological holiday farm, and ecological cultural tourism.

2. Reception time:

March 22, 20xx

3. Reception location:

1. Reception location: Royal Palace Bang International

2. Meeting location: Yubang International Conference Room 701

IV. Basic information of visitors:

V. Reception team members: 1. General Responsible for: Company Administration Department

2. Cross-department reception team: relevant leaders, administrative team, planning and publicity team

6. Meeting expense budget details:

Car expenses: Others: Total budget:

7. Preparatory work for the reception

1. Make and issue invitation letters, invite guests, and coordinate time

2. Dining arrangements, reservations in advance 3. Greeting vehicle arrangements

4. Welcome (20 minutes before guests arrive, relevant personnel must do a good job of welcoming guests)

5. Preparation of relevant meeting materials

6. Relevant reception personnel, responsible for relevant reception work

8. Preparatory work before the meeting

1. Venue layout. Depending on the content of the meeting, banners are hung in the venue. Welcome messages and celebratory slogans are posted at the door. Appropriate relaxed bonsai and potted flowers can be placed in the venue; to make the venue more solemn, the national flag, party flag or national emblem or emblem can be hung on the rostrum. Paper, pens, fruits, and drinks need to be placed on the desktop, wiped clean, and arranged beautifully.

2. Reception etiquette before the meeting. Prepare etiquette personnel in advance to do relevant reception work.

3. Pre-meeting inspection. Check the completeness of audio and video, documents, meeting materials, banners, etc. in advance.

4. Dining arrangements. Count the number of people dining in advance and make reservations.

9. Meeting Reception

1. Welcome Speech

2. Organizing and Decorating the Venue

1) Clean and decorate 30 minutes in advance venue and keep the venue neat and orderly.

2) Place items at the venue. If fruits and drinks need to be placed on the table, wipe them clean.

3) Debugging projectors, speakers and other equipment, and screening relevant materials.

3. The leading guests arrive at the conference hall and are led to the venue by etiquette to take their seats.

10. Post-meeting services

After the meeting, the car will be properly arranged before the end of the meeting. Guide the attendees to the dining location for dinner. After the meal, the reception staff will be responsible for sending the leading guests back. 11. Attachment:

Business negotiation event meeting arrangement:

Time: 15:00-17:30 pm, March 22 Location: Content: Topic: Moderator: Participant Participants:

Business signing ceremony

1. Signing time:

2. Signing location:

3. Participants:

IV. Signing matters at the meeting:

1. The host announced the start of the signing ceremony and introduced the main guests and leaders

2. The general manager introduced the signing project situation 3 , formally signed the contract

4. After the signing ceremony, all participants toasted to celebrate

5. The photographer took group photos of the participants

6 , Speeches from the presidents of each company

7. The host announced the end of the signing ceremony and the participants left.

Reception Plan 4

1. Welcome

The general steps for welcoming work are: (start) preparation → welcome → arrange life (end)

1. Preparation

(1) Accurately grasp the time and place of arrival of the guests (group), the means of transportation used, and the courtesy given.

(2) Check the reserved rooms, vehicles and meals before greeting guests.

(3) Notify the hotel, vehicle and other departments to make preparations; for the reception of important guests and important groups, notify the security, news, health, airport, station and other departments to make preparations as needed.

(4) Notify and organize relevant leaders and departments to greet them at the scheduled time and location.

(5) Make other preparations.

2. Welcome

(1) Accurately grasp the arrival time. Arrive early to show welcome and respect, and don't keep guests waiting or looking for their own destination.

(2) Show the pick-up sign. Because the first meeting and greeting place is crowded and noisy, in order to facilitate identification, hold up pick-up signs, banners, small flags, etc., so that guests can see them from a distance and take the initiative to come and contact you; you should politely ask about the guest's situation and do not pick up the wrong one. It not only ensures a smooth pick-up, but also increases the guests' self-esteem and pride, and enhances the relationship between both parties.

(3) Warm welcome. Take the initiative to say hello, shake hands, and say hello to show welcome; introduce yourself or hand over a business card (the person with the highest status can introduce the greeter to the guest, and then introduce the guest, introducing the person with high status first); take the initiative to greet the guest and ask for permission Then help the guests carry their suitcases and luggage and lead them to the car.

(4) Help guests contact the airport or station to sign tickets, collect luggage, and organize luggage loading.

3. Arrange life

(1) Send the guests to their residence, let them bathe and change clothes first to relieve the fatigue of the journey, and then arrange for the guests to have meals.

(2) Provide the "Reception Manual" to the guests in a timely manner, and solicit the guests' opinions and requirements on the schedule (if the guest requests changes in the schedule, the relevant leaders should be reported to the relevant leaders for approval and quickly informed of the relevant departments) ). Ask if the guest has any private activities (visiting relatives and friends, shopping) that he or she needs help arranging.

(3) Say goodbye politely when breaking up, and explain the place, time and contact information of the next meeting.

2. Seeing off guests

Seeing off guests is the last step in the official reception. Gifts can be given appropriately to remind you not to forget the items you brought. The general steps for seeing off guests are: (start) preparation → farewell (end).

1. Preparation

(1) Verify the exact time, place and means of transportation of the guests’ departure; agree on the time of gathering and departure.

(2) Notify the hotel, vehicle and other departments to prepare in advance; for the reception of important guests and important groups, notify the security, news, health, airport, station and other departments to prepare in advance as needed.

(3) Notify and organize relevant leaders and departments to send off at the scheduled time and location.

(4) Organize the loading of luggage and check whether guests have any missing items.

2. Farewell

(1) To show grandeur, those participating in the reception service can line up to see off the guest at his residence.

(2) Send guests to the airport (station, pier).

(3) Wave goodbye and say goodbye with concern and concern, and then leave after the plane takes off (the car and boat start moving).

3. Things to note

1. Arrange and organize the reception strictly according to the reception plan.

2. Accurately grasp the arrival and departure time, location and means of transportation of guests, and notify all greeting personnel and relevant departments as soon as possible. If there are any changes, please notify us in time.

3. The pick-up personnel should arrive at the airport (station, pier) in advance to greet the guests to show welcome and respect; the person who sees the guests off should wait until the plane takes off (the vehicle and the ship start moving) before leaving.

4. Arrange a VIP lounge in advance as needed; for guests who are visiting for the first time and do not know each other, a pick-up sign should be prepared in advance.

5. After the guests arrive at the residence, it is not advisable to arrange activities immediately. They should take a short rest and leave time for the other party to change clothes.

6. During the welcome and farewell process, you should be warm and considerate, provide standardized service, start well and end well, and be civilized and polite.

7. For guests who need to purchase return flight, car, or boat tickets, they must know in advance the date of departure, what kind of transportation they will take, collect the advance payment, and hand it over to the ticketing staff for processing. After the ticket is processed, the guest must be notified in advance. Reception Plan Part 5

In order to successfully host the 13th Hebei Province Sports Games, the municipal government has clarified the responsibilities and tasks of all relevant units. In accordance with the unified arrangements of the municipal government, our department is responsible for receiving the AAA city delegation. In order to conscientiously and meticulously provide reception services for the Provincial Games and successfully complete the conference reception tasks for the participants of the AAA City Games, this plan was formulated in accordance with the requirements of the municipal government and in conjunction with actual conditions.

1. Establish an organization and strengthen leadership

Establish a leading group for counterpart reception services. XX will be the team leader and XX will be the deputy team leader. XX does a good job in the overall coordination and implementation of various counterpart reception tasks. It has an office and its members are:.

2. Work tasks and specific division of labor

(1) Preparation before the meeting

1. Vehicle support. The Banking and Insurance Department allocated 2 vehicles to specifically serve conference receptions. The insurance department will confirm the vehicle and driver personnel in accordance with the requirements of the notice.

2. Receive information. Collection and distribution of meeting agenda, relevant materials, various certificates, etc.

3. Conference affairs liaison. Responsible for the liaison between the conference affairs group and the AAA City delegation on relevant matters, including the arrangement of activities for the AAA City delegation to participate in the conference, arrival and departure times, and coordination of welcome and farewell affairs, etc. Person in charge:.

4. Our department’s implementation plan for the “Provincial Games” counterpart reception work was reported to the Municipal Reception Office on September 7. Person in charge: .

(2) Work during the meeting

1. Welcome the guests. On the afternoon of the 8th, we went to the expressway entrance to greet members of the advance team and took them to the International Hotel. Person in charge:. On the afternoon of the 8th, Wang Hailong confirmed with the leaders and welcomed the leaders of the delegation. Person in charge:.

2. Invite guests to a banquet. Time: Tentatively scheduled to start at 17:00 on the evening of the 7th; Location: Langtaosha. Participants: deputy secretary-general of the aaaa delegation, director of the Sports Bureau, deputy director, liaison officer, XXXX, etc.

3. Material printing. Responsible for the printing and copying of text materials required by the AAA City delegation and the information feedback during the Provincial Games. Person in charge:, Implementation:.

4. Accompany and guide. On the morning of the 8th, the Administrative Security Department communicated with the advance personnel of the delegation to determine the candidates for the delegation to participate in each activity and the candidates for our bank to serve as guides. Responsible for guiding delegations to participate in cocktail receptions, opening ceremonies and other related activities during the conference. Person in charge:, Implementation:.

5. On duty. Arrange a person on duty from the 8th to the 9th. Responsible for liaison, coordination and handling of relevant issues during the meeting. The liaison officer had a buffet at the International Hotel. Person in charge:, Implementation:.

6. Medical security. Contact two medical staff from Changzheng Hospital to visit the delegation’s residence at least once a day, provide free medical care and medicine, and treat common illnesses to ensure the health of the participants. Person in charge:.

7. Information feedback. Contact the administrative office of the reception desk in a timely manner and provide timely feedback on the arrival and departure of the AAA City delegation received by our bank. Person in charge:.

3. Requirements

1. Fully understand the importance of doing a good job in reception for the "Provincial Games", strictly follow the requirements of the Municipal Sports Bureau, and provide a full one-stop service Various reception tasks. All personnel involved in the reception work of our bank must proceed from the overall situation, take a master's attitude, attach great importance to it, organize it carefully, and conscientiously perform their duties in accordance with the division of labor requirements to ensure the successful completion of the task.

2. Reception staff should actively provide enthusiastic, thoughtful and meticulous services to the AAA City delegation, be familiar with the conference agenda, keep in touch with the AAA City Conference Affairs Group staff at all times, and understand the needs of the corresponding reception units , implement every link, coordinate every matter, solve and handle various conference affairs issues promptly and decisively, and be foolproof to ensure zero mistakes and 100% satisfaction; master the contact information of the working agencies of the city’s leading group for undertaking work, in case of special circumstances Report promptly.

3. During the meeting, all conference staff’s mobile phones must be turned on 24 hours a day to maintain smooth communication. They must be on call and provide services 24 hours a day to ensure a complete success of the meeting.

4. Staff members must obey leadership, follow instructions, stick to their posts, and assume their responsibilities. The service is warm, thoughtful, civilized and courteous. Pay attention to personal appearance, behave dignifiedly, dress uniformly, consciously abide by various disciplines, and adhere to the requesting and reporting system.

Attachment: Telephone list of liaison personnel of the aaaa city delegation and XXXX conference reception personnel

Personnel contact telephone list

Reception on September 7, 201x Plan 6

A group of 12 experts and leaders from the Propaganda Department of the Provincial Party Committee and experts and leaders in construction, industry and commerce arrived at around 5:30 pm on August 30, 2005. In September We left the restaurant at 3:40 pm on the 1st. The hotel schedule is as follows:

1. Dinner:

Dinner at 8.30 (main table: Lily Hall 1 3 tables, staff: multi-functional Hall)

8.31 Breakfast (buffet: leaders in Sakura Pavilion, staff in Wanfu Pavilion)

8.31 Lunch (buffet, location: Wanfuge)

8.31 Dinner (same as 8.30 dinner)

9.1 breakfast (same as 8.31 breakfast)

9.1 lunch (same as 8.30 dinner)

Description: There are 18 people at the main table of Lily Hall. Arrange 4 waiters, prepare seat cards, flowers; 3 sub-tables with 10 people, each with 2 waiters; also need to prepare: welcome slogan, flower bonsai in front of the stage, standing microphone. The above is responsible for Chen Xiaoyan, and all relevant departments Cooperation.

2. Accommodation

a. 2 deluxe suites (A501, B501)

b. 3 standard suites (B418, B518, B521)

c. 10 single rooms (B403, B412, B416, B417, B419, B423, B503, B512, B519, B523)

d. Standard rooms (A505, A506, A507, A508, A509, A510, A515, A416, A419, A420, A421) 11 rooms

e. Lunch break room for county leaders: 15 rooms on August 31, 15 rooms on September 1

Description: Wake up at 7:15 every morning, and wake up at 2:40 in the lunch break room for county leaders on September 1st; prepare fruits, snacks, Nestlé bagged coffee, and flowers in the room. The above details are provided by Miao Yan and Wu Ying Responsible for the cooperation of all relevant departments.

3. Meeting

Yangtze River Hall: Reporting meeting (about 1 hour), starting at 8:30 on August 31, arranging for about 80 people to report back Font, prepare seat cards, tea, towels, speakers, and microphones.

5F VIP Room: Provincial Inspection Team Studio

6F Conference Room: Staff and Driver Lounge

2F Conference Room: Archives Room of the Founding Office

Rose Hall: Reception Room for Letters and Visits

Wu Ying and Shen Songhua are specifically responsible for the above, and all relevant departments will cooperate.

4. Backup activities

KTV: Furong Hall, Lily Hall, preparation: tea, fruits, snacks, flowers. Shen Songhua is in charge, and all relevant departments will cooperate.

Swimming pool: Qiu Hongfei is in charge.

Chess and Card Room: Arrange four chess and card rooms and prepare: fruits, tea, and snacks. Wu Ying is in charge, and all relevant departments will cooperate.

Foot massage: Chang Honglin is in charge.

Late night snack: The Chinese kitchen is in charge of arrangements, He Zhigang is in charge, and Tang Rong cooperates.

1. List of the leadership group for this event

2. Vehicle parking and safety

1. Responsible department: Security Department

2. Person in charge: Shen Songhua

3. Security:

4. Requirements: a. From August 29th to 30th, pay attention to the management of vehicles in front of the door to ensure the orderly discharge of vehicles led by the provincial evaluation team from the afternoon of August 30th to the afternoon of September 1st; b. Cooperate The county public security department shall do a good job in safety and security.

3. Welcome and check-in

1. Responsible department: front office

Department, Administrative Office

2. Responsible persons: Miao Yan, Ding Yunyun

3. Doormen (two):

4. Etiquette ladies (eight) Name):

5. Requirements: a. The doorman should wear white gloves; welcome (Welcome to ** International Hotel); ensure that guests get off the car safely and place their luggage in the luggage cart in a timely manner Room.b. The etiquette lady has a smile on her face, a welcome message (welcome), and the content of the ribbon: "**Welcome" c. The front desk staff prepares the room card in advance and puts it in the bag. d. The switchboard staff is responsible for the wake-up service; e The business center cooperates with the leaders of the founding office to prepare seat cards for daily dining and the seat cards for the Yangtze River Hall at 8.30 am on August 31.

4. Room Arrangement

1. Responsible Department ：Housekeeping Department

2. Responsible person: Wu Ying

3. Waiter:

4. Requirements: a. Cooperate with the engineering department to ensure that all guests in this reception The room facilities and equipment are in good condition; b. Check whether all supplies are complete; c. After the guest enters the store, arrange a dedicated person at the 4F and 5F elevator entrance to take the guest into the room; d. Cooperate with the procurement and supply department to ensure that the fruits in the room are in place; e. Kill mosquitoes and flies in the room and corridors in advance; f. Ventilate all rooms used for this reception in advance to ensure that there is no smell in the room; g. Cooperate with the procurement and supply department to replenish all rooms in a timely manner snacks.

5. Meeting room arrangements

1. Responsible departments: Housekeeping Department, Recreation Department

2. Responsible persons: Wu Ying, Shen Songhua

3. Attendant in the conference room on the second floor:

Attendant in the Yangtze River Hall on the fourth floor:

Attendant in the VIP hall on the fifth floor:

Meeting on the sixth floor Room attendant:

Attendant of the Rose Hall on the second floor:

4. Requirements: a. Cooperate with the engineering department to ensure that all conference room facilities and equipment for this reception are in good condition; b. Dismantle the second floor Chairs around the conference room, place tables on three sides of the conference room, cover them with blue tablecloths, and place 5 chairs on the free side; c. Do a good job of cleaning each conference room; d. According to the reception plan, appoint people and posts.

6. Catering arrangements

1. Responsible departments: Catering Department, Chinese Kitchen

2. Responsible persons: Chen Xiaoyan, He Zhigang

3 , Waiter: XXX